Technology Solutions Expert
About the role
At SMS Equipment, our Technology Solutions Experts are responsible for supporting all aspects of SMS’s machine control systems, including the industry-leading Intelligent Machine Control product line and aftermarket add-on products. This role focuses on advanced troubleshooting, technical support, and promoting technology solutions that drive customer efficiency and precision.
Location: Edmonton AB, Grande Prairie AB, or Fort St. John, BC
Salary: $90,000 - $100,000 and is eligible for incentive.
Work arrangement: Hybrid – flexibility to work from home 2 days a week
What You’ll Do
- Provide expertise in geomatics and machine control, including calibration, system precision, and integration with CAD, GIS, and GPS.
- Deliver technical presentations, demonstrations, and training to internal teams, customers, and stakeholders.
- Troubleshoot and resolve system errors, providing technical service advice to customers, technicians, and OEM representatives.
- Act as liaison between branches, suppliers, and customers to resolve complex technical issues and recommend product improvements.
- Support operations by developing training courses and providing product knowledge feedback.
- Travel within your region to support Smart Construction projects (passport required for U.S. travel).
What You Bring
- Degree or Diploma in Geomatics Technology, Computerized Land Surveying, or GIS; equivalent Heavy Equipment Technician experience with smart equipment will be considered.
- 10+ years of industry experience with smart equipment in construction or heavy equipment environments.
- Advanced expertise in GPS machine control systems (Topcon, Trimble, Leica).
- Strong understanding of Total Stations, GPS machine control, and 3D GNSS construction.
- Proven ability to troubleshoot complex technical issues under pressure and deliver effective solutions.
- Highly organized, self-disciplined, and solutions-focused, with strong independent and team collaboration skills.
- Excellent communication and influencing skills to support customer adoption of best practices.
Pre-Employment
Candidates may be required to complete:
- Reference
- Medical Questionnaire
- Drug and Alcohol check
- 5 Year Commercial Drivers Abstract
This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.
We thank all applicants for their interest, however only those selected for interview will be contacted.
At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.
Technology Solutions Expert
About the role
At SMS Equipment, our Technology Solutions Experts are responsible for supporting all aspects of SMS’s machine control systems, including the industry-leading Intelligent Machine Control product line and aftermarket add-on products. This role focuses on advanced troubleshooting, technical support, and promoting technology solutions that drive customer efficiency and precision.
Location: Edmonton AB, Grande Prairie AB, or Fort St. John, BC
Salary: $90,000 - $100,000 and is eligible for incentive.
Work arrangement: Hybrid – flexibility to work from home 2 days a week
What You’ll Do
- Provide expertise in geomatics and machine control, including calibration, system precision, and integration with CAD, GIS, and GPS.
- Deliver technical presentations, demonstrations, and training to internal teams, customers, and stakeholders.
- Troubleshoot and resolve system errors, providing technical service advice to customers, technicians, and OEM representatives.
- Act as liaison between branches, suppliers, and customers to resolve complex technical issues and recommend product improvements.
- Support operations by developing training courses and providing product knowledge feedback.
- Travel within your region to support Smart Construction projects (passport required for U.S. travel).
What You Bring
- Degree or Diploma in Geomatics Technology, Computerized Land Surveying, or GIS; equivalent Heavy Equipment Technician experience with smart equipment will be considered.
- 10+ years of industry experience with smart equipment in construction or heavy equipment environments.
- Advanced expertise in GPS machine control systems (Topcon, Trimble, Leica).
- Strong understanding of Total Stations, GPS machine control, and 3D GNSS construction.
- Proven ability to troubleshoot complex technical issues under pressure and deliver effective solutions.
- Highly organized, self-disciplined, and solutions-focused, with strong independent and team collaboration skills.
- Excellent communication and influencing skills to support customer adoption of best practices.
Pre-Employment
Candidates may be required to complete:
- Reference
- Medical Questionnaire
- Drug and Alcohol check
- 5 Year Commercial Drivers Abstract
This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.
We thank all applicants for their interest, however only those selected for interview will be contacted.
At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.