Secuirty Shift Supervisor
Top Benefits
About the role
Overview We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!
Start your phenomenal career with Allied Universal today!
Job Description Allied Universal is Security Shift Supervisor for a Retail Mall in North York, ON.
Title: Security Shift Supervisor Location : North York, ON
Pay-rate: $22.00 to $24.00 per hour
Schedule: Monday to Friday, 0800 -1600
Overview : Allied Universal is seeking a strong, experienced Security Shift Supervisor to lead morning operations at a high-traffic retail mall in North York. This role requires exceptional leadership, excellent communication skills, and the ability to adapt to evolving customer and site needs.
The ideal candidate will have previous retail supervisory experience, a keen eye for detail, and a proven track record in managing teams, writing clear and accurate reports, and maintaining a safe and welcoming environment for shoppers, tenants, and staff.
Responsibilities:
- Supervise and Lead: Oversee the evening security team, ensuring effective shift operations and adherence to site policies.
- Incident Management: Respond promptly and professionally to emergencies, alarms, and incidents while coordinating with law enforcement or emergency services when necessary.
- Access & Surveillance: Monitor CCTV systems, patrol the property, and enforce access control to maintain a secure environment.
- Reporting: Prepare accurate, detailed incident and daily activity reports; ensure documentation is completed to company standards.
- Customer Service: Interact with mall management, tenants, and visitors with professionalism, ensuring a positive experience while enforcing safety measures.
- Team Coordination: Conduct briefings, assign tasks, and provide on-shift coaching to maintain team efficiency and morale.
Requirements:
- Minimum 2 years of supervisory experience in retail security, shopping malls, or a similar high-traffic environment.
- Recognition or proven merit in the field of security or law enforcement is strongly preferred.
- Excellent communication skills in English, both written and verbal.
- Strong report writing and documentation abilities.
- Proficient with computers, surveillance systems, and digital communication tools.
- Must have a valid Ontario Security License.
- Must be eligible to work in Canada and pass a comprehensive background check.
- Standard/Emergency First Aid and CPR certification.
- Must be eligible to work in Canada up to 40 hours a week.
- Must be at least 18 years old.
- Physically fit: able to stand/walk for long periods, climb stairs, and occasionally lift/carry up to 20 kg.
Benefits:
- Opportunities for career growth and advancement.
- Comprehensive health and dental benefits
- Paid training and development programs.
Disclaimer: As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references.
Closing Allied Universal® provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca .
Requisition ID 2025-1452436
About Allied Universal
Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow clients to focus on their core business. Our excellence starts with our local leadership and local presence. In fact, in North America alone, we have an extensive network of offices to support our local communities and customers. We take pride in our extensive knowledge in a range of specialty sectors such as education, healthcare, retail, commercial real estate, government and corporate campuses, etc. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you®.
Secuirty Shift Supervisor
Top Benefits
About the role
Overview We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!
Start your phenomenal career with Allied Universal today!
Job Description Allied Universal is Security Shift Supervisor for a Retail Mall in North York, ON.
Title: Security Shift Supervisor Location : North York, ON
Pay-rate: $22.00 to $24.00 per hour
Schedule: Monday to Friday, 0800 -1600
Overview : Allied Universal is seeking a strong, experienced Security Shift Supervisor to lead morning operations at a high-traffic retail mall in North York. This role requires exceptional leadership, excellent communication skills, and the ability to adapt to evolving customer and site needs.
The ideal candidate will have previous retail supervisory experience, a keen eye for detail, and a proven track record in managing teams, writing clear and accurate reports, and maintaining a safe and welcoming environment for shoppers, tenants, and staff.
Responsibilities:
- Supervise and Lead: Oversee the evening security team, ensuring effective shift operations and adherence to site policies.
- Incident Management: Respond promptly and professionally to emergencies, alarms, and incidents while coordinating with law enforcement or emergency services when necessary.
- Access & Surveillance: Monitor CCTV systems, patrol the property, and enforce access control to maintain a secure environment.
- Reporting: Prepare accurate, detailed incident and daily activity reports; ensure documentation is completed to company standards.
- Customer Service: Interact with mall management, tenants, and visitors with professionalism, ensuring a positive experience while enforcing safety measures.
- Team Coordination: Conduct briefings, assign tasks, and provide on-shift coaching to maintain team efficiency and morale.
Requirements:
- Minimum 2 years of supervisory experience in retail security, shopping malls, or a similar high-traffic environment.
- Recognition or proven merit in the field of security or law enforcement is strongly preferred.
- Excellent communication skills in English, both written and verbal.
- Strong report writing and documentation abilities.
- Proficient with computers, surveillance systems, and digital communication tools.
- Must have a valid Ontario Security License.
- Must be eligible to work in Canada and pass a comprehensive background check.
- Standard/Emergency First Aid and CPR certification.
- Must be eligible to work in Canada up to 40 hours a week.
- Must be at least 18 years old.
- Physically fit: able to stand/walk for long periods, climb stairs, and occasionally lift/carry up to 20 kg.
Benefits:
- Opportunities for career growth and advancement.
- Comprehensive health and dental benefits
- Paid training and development programs.
Disclaimer: As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references.
Closing Allied Universal® provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca .
Requisition ID 2025-1452436
About Allied Universal
Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow clients to focus on their core business. Our excellence starts with our local leadership and local presence. In fact, in North America alone, we have an extensive network of offices to support our local communities and customers. We take pride in our extensive knowledge in a range of specialty sectors such as education, healthcare, retail, commercial real estate, government and corporate campuses, etc. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you®.