About the Role / Key Accountabilities:

• Reporting to the Manager, Credit and Collection this person will be responsible for managing the credit policies, and contacting customers to manage collections (receivables)

• Review and evaluate credit applications and assess creditworthiness.

• Run credit reports, send trade and bank references and do financial analysis

• Overseeing daily operations related to credit assessments and collaborating with departments such as sales and customer service to resolve payment issues.

• Responsible for releasing credit holds

• Onboarding new customers in our File Maintenance Database

• Responsible for account reconciliation and resolving payment discrepancies

• Communicating with customers and internal departments using all methods of communication

• Performing clerical duties as needed

• Managing all levels of client relations specific to collections and general inquiries, and overall credit management

• With the use of various software, manage customer database and monitor all account activities, including investigating payment discrepancies

• Enforce prompt action on overdue accounts and engage in appropriate means of collection activities

• Coordinate payment information updates and customer account changes as assigned

• Maintain and update filing and database systems

• Other relevant duties as assigned

Position Requirements:

• 3- 5 years’ work experience in Credit & Collections required
• Proficient MS Office Suite experience required
• Post secondary education in a related field an asset
• Experience within the transportation/ supply chain industry an asset
• Experience with Great Plains and TMW software an asset
• Pursuit of a CCP designation an asset

Position Competencies:

• Strong analytical skills and attention to detail.

• Knowledge of credit risk assessment and collection procedures.

• Strong problem-solving skills and customer service orientation.

• Detail orientated with exceptional time management skills

• Excellent written and verbal communication skills.

• Exceptional level of organizational skills.

• Excellent communication and negotiation abilities.

• Ability to work independently and manage time effectively.

• Strong interpersonal skills with the ability to collaborate effectively with internal and external stakeholders.

What's In It for You?

• Competitive salary
• Career growth opportunity within an industry leading logistics company
• Group Benefits offered - health and dental
• Share Purchase Plan - opportunity to buy company shares through payroll at a 100% match
• Employee engagement events

Company Profile:

Titanium Transportation Group is a leading North American freight transportation company specializing in tech-forward trucking operations and logistics brokerages services throughout Canada and the United States. Our specialties are truckload, dedicated, and cross-border, along with comprehensive logistics and warehousing solutions for a wide range of industries.

Our focus on customer excellence, safety and innovation set Titanium apart and we are proud to have earned our place among Canada’s Fastest-Growing Companies for over 13 consecutive years by Canadian Business, and as one of America’s Fastest-Growing Companies in 2020 by the Financial Times. We are also proud to rank among Today’s Trucking Top 100 Fleets.

As one of only three publicly traded transportation companies in Canada, our team of over 1,300 professionals operate from over 15 strategic locations. We are committed to meeting our clients’ evolving supply chain needs while driving growth and success. Join us at Titanium, where innovation and opportunity pave the way for a bright future in freight transportation and logistics.

Titanium Transportation Group Inc. is committed to providing accommodation throughout the recruitment process for individuals with disabilities, in line with the Accessibility for Ontarians with Disabilities Act. If you need accommodation, reach out to our HR team at hr@ttgi.com and we'll work with you to understand what is needed. We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.

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