About the role
Job purpose: As the first point of contact for walk-in and call-in customers, you will be responsible for the delivery of exceptional customer service as you assist with customer inquiries.
Responsibilities:
- Offer product knowledge and direct sales service to ensure that the customer’s needs are satisfied.
- Handle email requests and provide quotations
- Ensure all items purchased are properly entered, allocated and efficiently processed.
- Process payment transactions and handle cash on a daily basis.
- Handle product returns including returning unsold items to stock.
- Keep the counter and pick-up area clean and organized.
- Assist with inventory put away and inventory counts
- Assist with store merchandising initiatives
Qualifications:
- 2-3 years in customer service role
- Proficiency in English
- Knowledge in Microsoft Outlook (an asset)
- Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
- Ability to multi task, prioritize responsibilities and work independently
We are an equal opportunity employer. While we appreciate all expressed interest in joining our team, only candidates selected for interviews will be contacted.
#tenaquipjobs
About Tenaquip Ltd.
TENAQUIP is a 100% Canadian company named one of “Canada’s Best Managed Companies” 18 consecutive years (according to Deloitte, CIBC, National Post, Queen's School of Business and MacKay CEO Forums).
As a national leader in the Canadian industrial marketplace, TENAQUIP takes on the challenge of transforming the way people and organizations tackle their procurement processes by helping them achieve efficiencies, savings and gain better control over their total spend.
We’re committed to extending the same unmatched support to every employee. We’ll provide you the tools, resources and training you need to achieve great things. At TENAQUIP, you are empowered with the ability to influence the outcome, no matter what your job. You will help shape our future growth, not just follow it from the sidelines.
About the role
Job purpose: As the first point of contact for walk-in and call-in customers, you will be responsible for the delivery of exceptional customer service as you assist with customer inquiries.
Responsibilities:
- Offer product knowledge and direct sales service to ensure that the customer’s needs are satisfied.
- Handle email requests and provide quotations
- Ensure all items purchased are properly entered, allocated and efficiently processed.
- Process payment transactions and handle cash on a daily basis.
- Handle product returns including returning unsold items to stock.
- Keep the counter and pick-up area clean and organized.
- Assist with inventory put away and inventory counts
- Assist with store merchandising initiatives
Qualifications:
- 2-3 years in customer service role
- Proficiency in English
- Knowledge in Microsoft Outlook (an asset)
- Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
- Ability to multi task, prioritize responsibilities and work independently
We are an equal opportunity employer. While we appreciate all expressed interest in joining our team, only candidates selected for interviews will be contacted.
#tenaquipjobs
About Tenaquip Ltd.
TENAQUIP is a 100% Canadian company named one of “Canada’s Best Managed Companies” 18 consecutive years (according to Deloitte, CIBC, National Post, Queen's School of Business and MacKay CEO Forums).
As a national leader in the Canadian industrial marketplace, TENAQUIP takes on the challenge of transforming the way people and organizations tackle their procurement processes by helping them achieve efficiencies, savings and gain better control over their total spend.
We’re committed to extending the same unmatched support to every employee. We’ll provide you the tools, resources and training you need to achieve great things. At TENAQUIP, you are empowered with the ability to influence the outcome, no matter what your job. You will help shape our future growth, not just follow it from the sidelines.