Manager, Business Solution Services
About the role
The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta’s interconnected power grid and also facilitate Alberta’s competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results.
Job Description
If you are a current AESO employee or contractor, please view openings and apply through our internal site at
Workday
.
Reporting to the Director, Core Business Solutions, the Manager, Business Solution Services is a key leadership role responsible for elevating how the AESO plans, delivers, and sustains its business applications. This position is ideal for a leader who excels in program delivery, technical oversight, and team development, and is motivated by the opportunity to shape enterprise-wide outcomes.
In this role you will lead the software development function and drive the maturity of the AESO’s CI/CD pipelines and DevOps practices, ensuring application delivery is efficient, predictable, and high quality. You will also oversee complex, multiyear programs that span the full lifecycle of AESO applications, including maintenance, enhancements, modernization and new solution development.
Success in this role requires bringing clarity to complex delivery environments and effectively managing relationships across employees, consultants, and third-party providers. Programs will run smoothly, risks will be identified early, and teams will have clear priorities that support confident, consistent delivery. Under your leadership, the AESO’s application ecosystem will be more resilient, modern, and scalable, directly contributing to the reliability of Alberta’s electricity system.
Accountabilities include but are not limited to:
-
Lead and develop the software development team as their functional manager, fostering a high performing, collaborative, and growth-oriented culture.
-
Advance DevOps and CI/CD capabilities, driving improvements in automation, quality engineering, and delivery speed across all AESO applications and accountable teams.
-
Oversee application lifecycle programs, ensuring maintenance, enhancements, modernization initiatives and production support are strategically planned, resourced, and executed.
-
Provide end to end program management for major business solution initiatives, supporting the PM with planning, budgeting, risk management, stakeholder engagement, and delivery oversight.
-
Manage program and operational budgets, with oversight on project financials, ensuring financial transparency, cost effectiveness, and alignment with organizational priorities.
-
Strengthen business relationship management, acting as a trusted partner to business leaders to understand needs, shape solution roadmaps, forecast and facilitate the approval of roadmap budget needs, and ensure delivery outcomes meet expectations.
-
Coordinate delivery in a matrixed environment, deploying development resources across multiple programs and projects while maintaining technical consistency and team cohesion.
-
Ensure delivery excellence, using structured governance, clear metrics, and proactive issue management to keep initiatives on track and aligned with enterprise standards.
What you’ll bring to us:
-
Bachelor’s Degree of Computer Sciences, Business, or a related discipline.
-
Project Management Professional (PMP) designation, or equivalent formal project delivery training and certification.
-
Program Management certification or training is an asset.
-
A combination of education and relevant experience may be considered.
-
10+ years of leadership experience in a matrixed environment, working with employees, consultants, and delivery partners.
-
Proven experience in project, program and portfolio management.
-
Strong business relationship management capabilities.
-
Demonstrated success leading information technology programs and implementing new business capabilities and technologies.
-
Experience delivering results in environments with significant business complexity, political considerations, and diverse stakeholder objectives.
-
Exceptional leadership, communication and interpersonal skills.
-
Strong skills in risk management, estimation, problem solving and issue resolution.
-
Effective negotiation and facilitation abilities.
-
Hands-on experience in modern software development technologies and methodologies an asset.
Application deadline: March 24, 2026
#LI-Hybrid
If you are contacted for a pre-screening and/or interview, please advise of any accommodation measures required to enable you to fully participate. Information received relating to accommodation measures will be addressed confidentially.
The Alberta Electric System Operator is unable to accept unsolicited agency resumes.
The Alberta Electric System Operator, and its members, officers, employees and agents (collectively, the "AESO") is committed to protecting personal information provided to it. When you submit your personal information to the AESO for the purpose of pursuing employment with the AESO, the collection, use and disclosure of personal information is in accordance with the provisions of theProtection of Privacy Act(POPA) of Alberta.
As noted, the AESO is mandated to maintain the safe and reliable operations of the provincial power grid. As part of meeting its obligations, the AESO may require the successful candidate to undergo a criminal background check for the position. This collection of personal information for the purposes of a check will be conducted in accordance with Section 4 of POPA.
About Alberta Electric System Operator
The Alberta Electric System Operator (AESO) manages and operates the provincial power grid.
We're a not-for-profit organization serving in the public interest. We work with industry partners and the government to make sure reliable power is there when you need it. Whatever changes happen in the world, Albertans can rely on us to manage the electricity markets and meet your energy needs. From integrating renewable energy into your life to developing the grid, the future for electricity in Alberta looks bright.
What do we do Manage and plan the power grid 24 hours a day When you need power, you expect it. We work with industry partners to keep electricity flowing throughout the province. Our system controllers balance supply and demand 24/7, making sure four million Albertans have power when they need it.
Manage and operate the energy markets In Alberta, companies own generation, transmission and distribution facilities. We dispatch the power sold by generators, using the lowest-priced electricity first and then the next lowest until the need for power has been satisfied. We also enforce transmission tariffs and regulations, keeping the market fair and open for everyone.
Plan the future of the system and its infrastructure As Alberta grows, so does its need for electricity. We plan ahead and expand the grid, ensuring the right transmission lines are built as efficiently as possible. As the province moves away from coal-fired power plants, we're enabling investment in renewable energy. In everything we do, our eye is always on the future.
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Manager, Business Solution Services
About the role
The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta’s interconnected power grid and also facilitate Alberta’s competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results.
Job Description
If you are a current AESO employee or contractor, please view openings and apply through our internal site at
Workday
.
Reporting to the Director, Core Business Solutions, the Manager, Business Solution Services is a key leadership role responsible for elevating how the AESO plans, delivers, and sustains its business applications. This position is ideal for a leader who excels in program delivery, technical oversight, and team development, and is motivated by the opportunity to shape enterprise-wide outcomes.
In this role you will lead the software development function and drive the maturity of the AESO’s CI/CD pipelines and DevOps practices, ensuring application delivery is efficient, predictable, and high quality. You will also oversee complex, multiyear programs that span the full lifecycle of AESO applications, including maintenance, enhancements, modernization and new solution development.
Success in this role requires bringing clarity to complex delivery environments and effectively managing relationships across employees, consultants, and third-party providers. Programs will run smoothly, risks will be identified early, and teams will have clear priorities that support confident, consistent delivery. Under your leadership, the AESO’s application ecosystem will be more resilient, modern, and scalable, directly contributing to the reliability of Alberta’s electricity system.
Accountabilities include but are not limited to:
-
Lead and develop the software development team as their functional manager, fostering a high performing, collaborative, and growth-oriented culture.
-
Advance DevOps and CI/CD capabilities, driving improvements in automation, quality engineering, and delivery speed across all AESO applications and accountable teams.
-
Oversee application lifecycle programs, ensuring maintenance, enhancements, modernization initiatives and production support are strategically planned, resourced, and executed.
-
Provide end to end program management for major business solution initiatives, supporting the PM with planning, budgeting, risk management, stakeholder engagement, and delivery oversight.
-
Manage program and operational budgets, with oversight on project financials, ensuring financial transparency, cost effectiveness, and alignment with organizational priorities.
-
Strengthen business relationship management, acting as a trusted partner to business leaders to understand needs, shape solution roadmaps, forecast and facilitate the approval of roadmap budget needs, and ensure delivery outcomes meet expectations.
-
Coordinate delivery in a matrixed environment, deploying development resources across multiple programs and projects while maintaining technical consistency and team cohesion.
-
Ensure delivery excellence, using structured governance, clear metrics, and proactive issue management to keep initiatives on track and aligned with enterprise standards.
What you’ll bring to us:
-
Bachelor’s Degree of Computer Sciences, Business, or a related discipline.
-
Project Management Professional (PMP) designation, or equivalent formal project delivery training and certification.
-
Program Management certification or training is an asset.
-
A combination of education and relevant experience may be considered.
-
10+ years of leadership experience in a matrixed environment, working with employees, consultants, and delivery partners.
-
Proven experience in project, program and portfolio management.
-
Strong business relationship management capabilities.
-
Demonstrated success leading information technology programs and implementing new business capabilities and technologies.
-
Experience delivering results in environments with significant business complexity, political considerations, and diverse stakeholder objectives.
-
Exceptional leadership, communication and interpersonal skills.
-
Strong skills in risk management, estimation, problem solving and issue resolution.
-
Effective negotiation and facilitation abilities.
-
Hands-on experience in modern software development technologies and methodologies an asset.
Application deadline: March 24, 2026
#LI-Hybrid
If you are contacted for a pre-screening and/or interview, please advise of any accommodation measures required to enable you to fully participate. Information received relating to accommodation measures will be addressed confidentially.
The Alberta Electric System Operator is unable to accept unsolicited agency resumes.
The Alberta Electric System Operator, and its members, officers, employees and agents (collectively, the "AESO") is committed to protecting personal information provided to it. When you submit your personal information to the AESO for the purpose of pursuing employment with the AESO, the collection, use and disclosure of personal information is in accordance with the provisions of theProtection of Privacy Act(POPA) of Alberta.
As noted, the AESO is mandated to maintain the safe and reliable operations of the provincial power grid. As part of meeting its obligations, the AESO may require the successful candidate to undergo a criminal background check for the position. This collection of personal information for the purposes of a check will be conducted in accordance with Section 4 of POPA.
About Alberta Electric System Operator
The Alberta Electric System Operator (AESO) manages and operates the provincial power grid.
We're a not-for-profit organization serving in the public interest. We work with industry partners and the government to make sure reliable power is there when you need it. Whatever changes happen in the world, Albertans can rely on us to manage the electricity markets and meet your energy needs. From integrating renewable energy into your life to developing the grid, the future for electricity in Alberta looks bright.
What do we do Manage and plan the power grid 24 hours a day When you need power, you expect it. We work with industry partners to keep electricity flowing throughout the province. Our system controllers balance supply and demand 24/7, making sure four million Albertans have power when they need it.
Manage and operate the energy markets In Alberta, companies own generation, transmission and distribution facilities. We dispatch the power sold by generators, using the lowest-priced electricity first and then the next lowest until the need for power has been satisfied. We also enforce transmission tariffs and regulations, keeping the market fair and open for everyone.
Plan the future of the system and its infrastructure As Alberta grows, so does its need for electricity. We plan ahead and expand the grid, ensuring the right transmission lines are built as efficiently as possible. As the province moves away from coal-fired power plants, we're enabling investment in renewable energy. In everything we do, our eye is always on the future.