Senior AI Engineer – Retail Banking
Top Benefits
About the role
Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility. Job Summary At ABSA Technology, we are redefining how banking solutions are designed, built, and deployed to better serve our Retail customers. Our Prague-based team serves as a hub for innovation, where talented engineers, data scientists, and product thinkers come together to build scalable, secure, and intelligent systems that power financial services across Africa and beyond.
Job Description Role Overview We are seeking a highly skilled and innovative Senior AI Engineer with expertise in AI/ML and Large Language Model (LLM) technologies. This position will play a critical role in designing, developing, and deploying next-generation AI systems that transform customer experience, operational efficiency, and decision-making within the bank.
Key Responsibilities
- Lead the design and implementation of LLM-driven solutions, including RAG pipelines, agentic systems, and AI orchestration workflows.
- Evaluate and benchmark open-source and proprietary LLMs (e.g., GPT-4(o), Claude, LLaMA, Mistral, Phi, T5, Gemma) for use in production environments.
- Architect and deploy production-grade AI/ML systems across various business domains using modern MLOps practices.
- Build, fine-tune, and optimize vector search and embedding solutions using technologies like FAISS and ChromaDB.
- Apply prompt engineering and prompt evaluation strategies to optimize the performance and reliability of language models in real-world use cases.
- Collaborate closely with cross-functional teams (engineering, product, risk, compliance) to bring AI products from concept to production.
- Utilize frameworks like LangChain, LlamaIndex, CrewAI, etc to build modular and composable GenAI applications.
- Stay ahead of GenAI trends by continuously evaluating and integrating cutting-edge research and tools into our innovation pipeline.
- Contribute to the AI knowledge base and strategy, providing mentorship and thought leadership across the organization.
Requirements Must-Have Skills
- Proven track record in building AI/ML applications, preferably using the LLM-base ecosystem.
- Deep understanding of the LLM ecosystem, including experience with tools such as LangChain, LangGraph, LangFlow, OpenAI Functools.
- Experience with vector databases and retrieval-based systems.
- Demonstrated ability to design, deploy, and maintain agentic systems, RAG pipelines, and LLM guardrails.
- Advanced skills in Python, FastAPI, Docker, and API integration for AI products.
- Solid foundation in cloud platforms (AWS/GCP/Azure), especially in deploying scalable ML workloads.
- Excellent communication and collaboration skills.
Preferred Qualifications
- Master’s or PhD in Computer Science, Data Science, Machine Learning, or related field.
- Experience with AI governance, responsible AI frameworks, and model monitoring in production.
- Knowledge of financial services, banking, or fintech domains is a plus.
Why Join Us
- Be part of an AI-first technology culture within a major financial institution.
- Work in a dynamic and diverse international team.
- Drive cutting-edge GenAI innovation that has real-world impact across millions of users.
- Competitive salary, benefits, and learning opportunities tailored to high-caliber tech professionals.
Education Bachelor's Degree: Information Technology
About Absa Group
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond.
We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
Senior AI Engineer – Retail Banking
Top Benefits
About the role
Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility. Job Summary At ABSA Technology, we are redefining how banking solutions are designed, built, and deployed to better serve our Retail customers. Our Prague-based team serves as a hub for innovation, where talented engineers, data scientists, and product thinkers come together to build scalable, secure, and intelligent systems that power financial services across Africa and beyond.
Job Description Role Overview We are seeking a highly skilled and innovative Senior AI Engineer with expertise in AI/ML and Large Language Model (LLM) technologies. This position will play a critical role in designing, developing, and deploying next-generation AI systems that transform customer experience, operational efficiency, and decision-making within the bank.
Key Responsibilities
- Lead the design and implementation of LLM-driven solutions, including RAG pipelines, agentic systems, and AI orchestration workflows.
- Evaluate and benchmark open-source and proprietary LLMs (e.g., GPT-4(o), Claude, LLaMA, Mistral, Phi, T5, Gemma) for use in production environments.
- Architect and deploy production-grade AI/ML systems across various business domains using modern MLOps practices.
- Build, fine-tune, and optimize vector search and embedding solutions using technologies like FAISS and ChromaDB.
- Apply prompt engineering and prompt evaluation strategies to optimize the performance and reliability of language models in real-world use cases.
- Collaborate closely with cross-functional teams (engineering, product, risk, compliance) to bring AI products from concept to production.
- Utilize frameworks like LangChain, LlamaIndex, CrewAI, etc to build modular and composable GenAI applications.
- Stay ahead of GenAI trends by continuously evaluating and integrating cutting-edge research and tools into our innovation pipeline.
- Contribute to the AI knowledge base and strategy, providing mentorship and thought leadership across the organization.
Requirements Must-Have Skills
- Proven track record in building AI/ML applications, preferably using the LLM-base ecosystem.
- Deep understanding of the LLM ecosystem, including experience with tools such as LangChain, LangGraph, LangFlow, OpenAI Functools.
- Experience with vector databases and retrieval-based systems.
- Demonstrated ability to design, deploy, and maintain agentic systems, RAG pipelines, and LLM guardrails.
- Advanced skills in Python, FastAPI, Docker, and API integration for AI products.
- Solid foundation in cloud platforms (AWS/GCP/Azure), especially in deploying scalable ML workloads.
- Excellent communication and collaboration skills.
Preferred Qualifications
- Master’s or PhD in Computer Science, Data Science, Machine Learning, or related field.
- Experience with AI governance, responsible AI frameworks, and model monitoring in production.
- Knowledge of financial services, banking, or fintech domains is a plus.
Why Join Us
- Be part of an AI-first technology culture within a major financial institution.
- Work in a dynamic and diverse international team.
- Drive cutting-edge GenAI innovation that has real-world impact across millions of users.
- Competitive salary, benefits, and learning opportunities tailored to high-caliber tech professionals.
Education Bachelor's Degree: Information Technology
About Absa Group
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond.
We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.