Operations Supervisor 640 - 5th Avenue | Calgary, AB Join Us to Grow, Connect, and Make an Impact. At BGO Properties, we’re dedicated to enhancing personal and professional growth, fostering meaningful connections, and giving back to the communities where we operate.

As one of Canada’s premier providers of commercial property management and leasing services, BGO Properties manages a diverse portfolio of over 400 properties, totaling more than 67 million square feet of residential, office, industrial, and retail space. For over 30 years, our clients have trusted us to deliver innovative real estate solutions that create value and support their success.

As part of the global BGO family, we leverage international expertise and local market insights to provide high-quality services. Our experienced team works across a variety of commercial real estate sectors, which ensure every property we manage is a welcoming and functional destination for tenants.

Whether you’re launching your career or advancing as a seasoned professional, BGO Properties offers opportunities for professional growth, continuous learning, and leadership development.

Join us and help shape the future of commercial real estate.

The opportunity: The Operations Supervisor is responsible for overall operational and technical support, repairs, maintenance and installations of climate control along with other mechanical & electrical systems within multiple building portfolio. Supervision of operations team within buildings of large size and level of complexity as it relates to building systems and tenant demands.

The primary objective of the Operations Supervisor is to ensure assigned buildings are being managed and maintained in a safe and environmentally responsible manner and to the highest level of operational efficiency.

What You Will Do

• Responsible for day-to-day operation of a fully integrated maintenance program.
• Maintain safe and tidy work areas both in the shop and in mechanical/electrical where maintenance duties are performed.
• Assign and/or carry out daily maintenance duties, monitor mechanical and electrical systems, repairs which can be handled in-house and manage the preventative maintenance program.
• Monitor the physical operation of the mechanical, electrical, ventilation, heating, cooling, and life safety equipment.
• Manage tenant operations related concerns.
• Monitor construction to ensure the base building systems are not tampered with or damaged.
• Manage and maintain daily logs of all operating equipment.
• Recommend type and quantity of maintenance supplies to be stocked.
• Review automated lighting control to ensure it is operating correctly.
• Ensure systems are properly programmed both for tenant comfort and equipment safety and that all alarms are correctly acted upon.
• Respond to emergencies of all types.
• Recommend improvements in mechanical and electrical systems.
• Participating in corporate occupational health and safety program.
• Liaison with outside contractors, service contractors and provincial and municipal inspectors.
• Ensure that all operations staff conducts themselves in a professional manner and maintain a clean, professional appearance while on the job.
• Establish and maintain daily/weekly duties list to be carried out by the operations staff.
• Foster good tenant relations.
• Ensure that uniform program is always maintained meeting a Class A appearance.
• Assist with budgets and adhered to budget costs.
• Schedule operations staff shifts and holidays.
• Ensure that all absenteeism and vacation are properly documented.
• Assist with interviewing and hiring new staff.
• Ensure that ad-hoc adjustments are not implemented, and the building(s) operate as per design standard or greater.
• Ensure tenant environmental concerns are properly addressed in a timely manner and all the components of the systems are functioning as per design; have any defective components repaired or replaced; problem areas will be given special attention and require accurate technical documentation; review all HVAC tenant calls upon completion by staff.
• Ensure all building archives are properly stored and catalogued.
• Ensure all staff is treated with respect and dignity and encourage open communication between staff.
• Conduct annual Performance reviews.
• Other duties as assigned from time to time based on needs, training, knowledge, and capabilities.
• Complete understanding and adherence to the Environmental Policy, the Code of Conduct and other policies and procedures relevant to the position as prescribed from time to time.
• Embrace and proactively support BentallGreenOak’ s culture of environmental responsibility and social responsibility.
• Continually seek opportunities to improve energy consumption.
• Quickly respond to and manage environmental hazards.
• Consider sustainability when evaluating options for replacement equipment.
• Participate in tenant and staff community support events as appropriate.

Who You Are

• Experience – At least 5 years directly related experience in all areas of building operations systems including HVAC, Electrical, Controls, Fire Alarm, Life Safety and Building Management S
• Education - post-secondary supplemented with courses in HVAC, Electrical, Controls and/or Fire Alarm.
• Relationship/Leadership Skills - Able to communicate effectively and professionally, both oral and written; able to develop and sustain cooperative working relationships with senior management, contractors, tenants, and the public; able to partner with clients to meet client needs; self-motivated, professional, and flexible; able to motivate, empower and coach/counsel staff in the achievement of performance goals.
• Organizational/Multi-Task Skills - Able to allocate one's time effectively, work under pressure and manage tight deadlines; able to handle multiple demands and competing priorities, adapt to new ideas and constant changes; able to cope with changing client needs and deliver successful results within agreed upon timeframes; detail oriented.
• Decision Making Skills – Able to resolve problems using facts and sound reasoning; able to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change
• Computer Skills – Good knowledge of Word, Excel, Microsoft office, e-mail. Ability to work with Apple mobile communication devices.
• Police Clearance: A criminal verification check is required for employment.

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at accessibility@bgo.com and include: Job posting #, your name and your preferred method of contact.

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

BGO Properties is the Canadian real estate property management and leasing division of BentallGreenOak (Canada) Limited Partnership. BGO is a global real estate investment management advisor, real estate lender, and globally recognized provider of real estate services. BGO is a part of SLC Management, the institutional alternatives and traditional asset management business of Sun Life. For more information, please visit www.bgoproperties.com