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Service Advisor

BMW Group1 day ago
Toronto, ON
Mid Level
full_time

Top Benefits

Health, Dental, and Life Insurance
Profit Sharing Opportunities
Salary Based Pay Plan plus Bonuses

About the role

Would you like to be a part of one of the country's premier luxury car dealerships? Are you looking for an opportunity to be appreciated and involved in your career? Would you like to work in a dynamic, fast-paced environment? If so, BMW Toronto is the place for you!

BMW Toronto is a large, busy downtown luxury car dealer looking a highly motivated, experienced service advisor with a competitive edge; one who enjoys going the extra mile for your customers and thrives on being a part of a strong, professional team.

We offer...

  • Salary Based Pay Plan plus Bonuses
  • A Great Working Environment
  • Drive Your Brand Incentive
  • Team Outings
  • Health, Dental and Life Insurance; Profit Sharing Opportunities
  • A Family Run and Owned Dealership

You need…

  • A Positive & Friendly Attitude
  • A Strong Desire to Provide an Exceptional Client Experience
  • Excellent Follow-up and Follow-through Skills to Ensure Client Satisfaction
  • To be Completely Comfortable selling Luxury Products and Services
  • Minimum 2 years experience as a Service Advisor

Specific job functions…

  • Greet customers as they come in for service in a friendly and professional manner
  • Review history & current vehicle data to promote required service & recommendations, including monthly specials
  • Accurately document client concerns, initial costs and contact information on the repair order
  • Keep clients updated with vehicle status
  • Accurately report diagnostics and estimates to the customer
  • Document approved repairs and update promise times
  • Review all written notes and charges on the invoice once repairs are completed and prior to billing
  • Review and ensure all open RO's are closed as quickly as possible
  • Perform other duties related to skills and experience as required by management

At BMW Toronto, we are always interested in hearing from talented, motivated individuals interested in exploring potential careers at our company. If you are One of the Best and Want to join Our Team - apply today!

About BMW Group

Motor Vehicle Manufacturing
10,000+

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries.

In 2024, the BMW Group sold over 2.45 million passenger vehicles and more than 210,000 motorcycles worldwide. The profit before tax in the financial year 2023 was € 17.1 billion on revenues amounting to € 155.5 billion. As of 31 December 2023, the BMW Group had a workforce of 154,950 employees.

The economic success of the BMW Group has always been based on long-term thinking and responsible action. Sustainability is a key element of the BMW Group’s corporate strategy and covers all products from the supply chain and production to the end of their useful life.