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Data Center Technicican

Groq1 day ago
Calgary, Alberta
Mid Level
full_time

About the role

Mission Installation, configuration, and maintenance of data center infrastructure, including servers, storage systems, and network devices.

DC Technician Essential Duties and Responsibilities: As a Data Center Technician, you will serve as the Directly Responsible Individual (DRI) for daily operations within the data center. You will lead hands-on installation, maintenance, and troubleshooting of compute and network infrastructure critical to Groq’s high-performance AI workloads.

Your Responsibilities Will Include

  • Hardware Operations:

  • Receive, unpack, and move servers and other equipment to the data center floor.

  • Install, cable, and maintain servers, network switches, and power distribution units (PDUs) in racks.

  • Perform hardware-level bring-up and testing using Linux command-line tools.

  • Ensure proper accountability for equipment and assets through inventory management.

  • Troubleshooting & Support:

  • Troubleshoot and resolve complex technical issues related to rack and node failures.

  • Run scripts to debug and repair rack cabling and other hardware problems.

  • Create, update, and resolve tickets in Groq's ticketing system to document all work.

  • Participate in an on-call rotation to provide 24/7 support for data center operations.

  • Infrastructure & Collaboration:

  • Execute final test sign-offs for newly built racks.

  • Collaborate with other engineering teams to design and implement data center upgrades and expansions.

  • Develop and maintain technical documentation, including diagrams and procedures, to ensure operational consistency.

  • Ensure compliance with data center standards, policies, and procedures.

Ideal Candidates Have

  • 2+ years of experience in data center operations or a related field
  • Strong knowledge of data center infrastructure, including servers, storage systems, and network devices
  • Experience with data center management software, such as DCIM or BMS
  • Strong problem-solving and analytical skills
  • Excellent communication and teamwork skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong attention to detail and ability to maintain accurate records
  • Experience with scripting languages, such as Python or Bash
  • Familiarity with virtualization technologies, such as Kubernetes
  • Advanced fiber optic cabling skills
  • Intermediate Linux skills
  • Intrinsic curiosity and drive to stay up-to-date with the latest technologies and trends in data center infrastructure and operations
  • Familiarity with Macbooks, Slack and Google docs
  • Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience
  • Ability to travel up to 50% of the time

About Groq

Semiconductor Manufacturing
201-500

Groq is fast AI Inference. The Groq LPU™ AI Inference Technology delivers exceptional compute speed, quality, and energy efficiency. Groq, headquartered in Silicon Valley, provides cloud and on-prem inference at scale for AI applications. The LPU and related systems are designed, fabricated, and assembled in North America. Learn more and try Groq speed today at groq.com.