Job Summary & Requirements The Clinical Student Placement Navigator oversees intake, orientation, and on-boarding for all clinical student placements at RVH. In addition, they will be the liaison between RVH and our affiliated post-secondary schools, building and maintaining strong relationships with both internal and external contributors.

The Clinical Student Placement Navigator works within the Professional Practice team and the Nursing Residency portfolio, collaborating with internal and external contributors to provide excellent student experiences at RVH. This position reports to the Manager Professional Practice, Nursing Residency.

Education:

• Diploma or degree required; health-related education preferred

Experience:

• Knowledge and experience related to clinical student placements within an acute care facility
• Minimum of 3 years’ experience working within the health care system
• Experience using SharePoint and electronic documentation software
• Experience with collection, tracking and submission of data
• Experience collaborating with a variety of contributors and quality improvement processes
• Basic understanding of Affiliation Agreements with academic institutions

Competencies:

• Ability to work independently and in collaboration with various internal and external contributors
• Excellent communication skills and demonstrated ability to communicate effectively
• Excellent interpersonal and customer service skills
• Demonstrated ability in building and maintaining relationships
• Demonstrated sensitivity and responsiveness to diverse populations
• Ability to exercise discretion and confidentiality
• Proven organizational skills
• Problem-solving skills with the ability to negotiate the resolution of conflicts
• Comfortable using virtual, electronic and personal communication platforms

Responsibilities: Managing Student Intake Requests:

• Manage the various streams for clinical student intake for a variety of healthcare disciplines (using SharePoint, HSPnet, email)
• Direct placement requests to the appropriate leader, Professional Practice Leader (PPL), or other contributors for approval
• Problem solve with internal and external contributors around unique or novel placement requests
• Continued quality improvement of intake process
• Liaise with leaders and PPLs to ensure RVH staff preceptor assignment for students
• Work with Quality Practice Lead to ensure Affiliation Agreements are in place prior to confirming placements

Coordinate orientation and onboarding for students:

• Coordinate onboarding for all clinical student placements (large intakes 3 times per year plus smaller intakes throughout the year)
• Manage student and school questions/concerns related to onboarding (via email, phone calls, virtual, in person)
• Track all students onboarding completion and follow up appropriately for outstanding documents (with students, preceptors, schools, leaders, etc)
• Collaborate with internal contributors (IT, security, CIA, People Safety, Clinical Nurse Educators, Infection Prevention And Control (IPAC)) for coordination of onboarding requirements and orientation content maintenance

Collaborate with contributors for continuous process improvement:

• Liaise with school placement offices for process updates, concerns, and maintenance of relationships with RVH
• Liaise with internal stakeholders such as, but not limited to, IT services, security, Clinical Informatics, Clinical Nurse Educators, People Safety, Infection Prevention and Control for continuous onboarding and orientation process improvement
• Ensure processes meet the needs for program growth and increasing capacity for clinical student placements
• Tracking and reporting program data for yearly Ontario Hospital Association reporting