About the role
Who we are
Since starting with a single family-owned artesian spring in Canada, Flow has grown rapidly. And our commitment to providing naturally alkaline, naturally delicious spring water without the plastic bottle has grown as well. As a Certified B Corporation, Flow meets the highest social and environmental standards. From our 100% recyclable, 68-75% renewable packaging to our minimal use of natural resources, Flow works to provide sustainable hydration and to protect our planet for generations to come.
Summary
The Production Supervisor role is a highly organized and results-driven position, taking charge to lead day-to-day operations in our Tetra Pak beverage packaging line. The role involves supervising production personnel, ensuring safety, quality, and efficiency standards are met, and achieving production targets in a fast-paced, automated environment.
SHIFT:
Thursday 1am - 730am
Friday - Sunday 7pm - 7:30am
Key Responsibilities
- Supervise and coordinate daily activities of operators and technicians on Tetra Pak production lines while following production schedule.
- Ensure compliance with food safety (BRC, GMP) and Tetra Pak operational standards.
- Monitor and adjust production processes to optimize efficiency, reduce downtime, and minimize waste.
- Enforce safety policies and conduct regular audits to ensure a safe working environment.
- Collaborate with maintenance, quality assurance, and engineering teams to resolve issues promptly.
- Monitor production KPIs (OEE, production yields, line efficiency) and report daily metrics to management.
- Conduct coaching and training for staff on SOPs, safety practices, and equipment operation
- Lead shift handovers and contribute to continuous improvement initiatives.
- Maintain accurate production records and documentation and support operators to accomplish the same.
- Participate in audits, root cause analysis, and corrective action planning.
- Oversee performance management system for production employees including performance appraisals, coaching and progressive discipline as required.
- Be an ambassador to the company values and policies.
- Miscellaneous related duties that may be assigned from time to time, including conducting test runs on new or existing products, accident investigation, etc.
- Other related duties as assigned.
Qualifications
- Associate or Bachelor’s degree in Engineering, Food Technology, or a related field preferred.
- 3+ years of supervisory experience in a food/beverage manufacturing environment.
- Direct experience with Tetra Pak filling and packaging lines (e.g., A3/CompactFlex, TBA/8).
- Strong understanding of production planning, lean manufacturing, and quality systems.
- Working knowledge of BRC, GMP, and ISO standards.
- Excellent leadership, communication, and problem-solving skills.
- Proficient in MS Office and manufacturing software systems (e.g., MES, SAP).
Preferred Skills
- Experience leading in a union or team-based environment.
- Six Sigma or Lean Manufacturing certification.
- Familiarity with preventive maintenance (TPM) programs.
- Experience supervising/managing production teams
- Technical Skills:
- Ability to operate and troubleshoot automated systems.
- Understanding of PLC-controlled packaging equipment.
- Basic knowledge of mechanical and electrical troubleshooting.
Soft Skills
- Strong attention to detail and quality standards.
- Ability to work in a fast-paced, team-oriented environment.
- Good communication and problem-solving skills.
Safety & Efficiency
- Follow all plant safety protocols to minimize hazards and maintain a safe work environment.
- Maintain a clean and organized production floor, ensuring packaging materials are properly stocked.
- Optimize machine settings and material usage to reduce waste and maximize efficiency.
Work Conditions
- Manufacturing environment with exposure to noise, temperature variations, and packaging materials.
- Shift work required, including evenings, weekends, and possible overtime.
About Flow Hydration
We are North America's first social water brand, dedicated to the pursuit of positive experience and providing the highest quality water in the world, with a reduced environmental footprint. Founded by serial entrepreneur, Nicholas Reichenbach, Flow offers consumers the healthful benefits of drinking naturally alkaline spring water from a local and sustainable source.
"We imagined a bottled water brand that was naturally healthful. Not filtered or altered tap water owned by a major corporation. We looked for an alternative to the plastic bottle, a package with the lowest possible carbon footprint. We stopped looking and we started creating." -Founder & CEO Nicholas Reichenbach
Our water has been nurtured for thousands of years in a limestone aquifer located on a family-owned property in Mildmay, Ontario, Canada. Flow's water naturally collects essential minerals, electrolytes, and an alkaline pH.
We have partnered with Tetra-Pak to create the industry's lowest-carbon footprint packaging that is also PET and BPA free. Our goal, together with Tetra-Pak, is to make a pack that is completely renewable. More than two thirds of Flow's package is made of paperboard that comes from trees harvested in responsibly managed forests and/or controlled sources. None of the resources used in our cartons come from old growth trees or rainforests. It uses just enough material to keep the package stable. Our packets are 3-5% package and 95-7% content - thinner than an eggshell.
Flow Direct, our subscription service delivers water to your home or office for free VIA our eco-friendly electric SUV. Say hello to H2O 2.0!
About the role
Who we are
Since starting with a single family-owned artesian spring in Canada, Flow has grown rapidly. And our commitment to providing naturally alkaline, naturally delicious spring water without the plastic bottle has grown as well. As a Certified B Corporation, Flow meets the highest social and environmental standards. From our 100% recyclable, 68-75% renewable packaging to our minimal use of natural resources, Flow works to provide sustainable hydration and to protect our planet for generations to come.
Summary
The Production Supervisor role is a highly organized and results-driven position, taking charge to lead day-to-day operations in our Tetra Pak beverage packaging line. The role involves supervising production personnel, ensuring safety, quality, and efficiency standards are met, and achieving production targets in a fast-paced, automated environment.
SHIFT:
Thursday 1am - 730am
Friday - Sunday 7pm - 7:30am
Key Responsibilities
- Supervise and coordinate daily activities of operators and technicians on Tetra Pak production lines while following production schedule.
- Ensure compliance with food safety (BRC, GMP) and Tetra Pak operational standards.
- Monitor and adjust production processes to optimize efficiency, reduce downtime, and minimize waste.
- Enforce safety policies and conduct regular audits to ensure a safe working environment.
- Collaborate with maintenance, quality assurance, and engineering teams to resolve issues promptly.
- Monitor production KPIs (OEE, production yields, line efficiency) and report daily metrics to management.
- Conduct coaching and training for staff on SOPs, safety practices, and equipment operation
- Lead shift handovers and contribute to continuous improvement initiatives.
- Maintain accurate production records and documentation and support operators to accomplish the same.
- Participate in audits, root cause analysis, and corrective action planning.
- Oversee performance management system for production employees including performance appraisals, coaching and progressive discipline as required.
- Be an ambassador to the company values and policies.
- Miscellaneous related duties that may be assigned from time to time, including conducting test runs on new or existing products, accident investigation, etc.
- Other related duties as assigned.
Qualifications
- Associate or Bachelor’s degree in Engineering, Food Technology, or a related field preferred.
- 3+ years of supervisory experience in a food/beverage manufacturing environment.
- Direct experience with Tetra Pak filling and packaging lines (e.g., A3/CompactFlex, TBA/8).
- Strong understanding of production planning, lean manufacturing, and quality systems.
- Working knowledge of BRC, GMP, and ISO standards.
- Excellent leadership, communication, and problem-solving skills.
- Proficient in MS Office and manufacturing software systems (e.g., MES, SAP).
Preferred Skills
- Experience leading in a union or team-based environment.
- Six Sigma or Lean Manufacturing certification.
- Familiarity with preventive maintenance (TPM) programs.
- Experience supervising/managing production teams
- Technical Skills:
- Ability to operate and troubleshoot automated systems.
- Understanding of PLC-controlled packaging equipment.
- Basic knowledge of mechanical and electrical troubleshooting.
Soft Skills
- Strong attention to detail and quality standards.
- Ability to work in a fast-paced, team-oriented environment.
- Good communication and problem-solving skills.
Safety & Efficiency
- Follow all plant safety protocols to minimize hazards and maintain a safe work environment.
- Maintain a clean and organized production floor, ensuring packaging materials are properly stocked.
- Optimize machine settings and material usage to reduce waste and maximize efficiency.
Work Conditions
- Manufacturing environment with exposure to noise, temperature variations, and packaging materials.
- Shift work required, including evenings, weekends, and possible overtime.
About Flow Hydration
We are North America's first social water brand, dedicated to the pursuit of positive experience and providing the highest quality water in the world, with a reduced environmental footprint. Founded by serial entrepreneur, Nicholas Reichenbach, Flow offers consumers the healthful benefits of drinking naturally alkaline spring water from a local and sustainable source.
"We imagined a bottled water brand that was naturally healthful. Not filtered or altered tap water owned by a major corporation. We looked for an alternative to the plastic bottle, a package with the lowest possible carbon footprint. We stopped looking and we started creating." -Founder & CEO Nicholas Reichenbach
Our water has been nurtured for thousands of years in a limestone aquifer located on a family-owned property in Mildmay, Ontario, Canada. Flow's water naturally collects essential minerals, electrolytes, and an alkaline pH.
We have partnered with Tetra-Pak to create the industry's lowest-carbon footprint packaging that is also PET and BPA free. Our goal, together with Tetra-Pak, is to make a pack that is completely renewable. More than two thirds of Flow's package is made of paperboard that comes from trees harvested in responsibly managed forests and/or controlled sources. None of the resources used in our cartons come from old growth trees or rainforests. It uses just enough material to keep the package stable. Our packets are 3-5% package and 95-7% content - thinner than an eggshell.
Flow Direct, our subscription service delivers water to your home or office for free VIA our eco-friendly electric SUV. Say hello to H2O 2.0!