Contact Centre Sales Agent - Remote (AB)
Top Benefits
About the role
The Travel Corporation is seeking motivated, customer-focused Contact Centre Sales Agents to join our remote sales team. In this role, you’ll represent our portfolio of iconic travel brands and play a key part in creating exceptional guest experiences while achieving sales targets.
The Role
As a Contact Centre Sales Agent, you will manage inbound sales enquiries across phone, email, chat, and online channels. Using a consultative sales approach, you will identify customer needs, convert leads into bookings, and deliver a consistently high level of service.
Key Responsibilities
- Respond to inbound sales enquiries across multiple channels
- Apply consultative selling techniques to recommend suitable travel products
- Convert leads and maximize sales opportunities, including upselling
- Build strong, trust-based relationships with customers
- Accurately process bookings using systems such as Amadeus, Tropics, and Salesforce
- Maintain up-to-date knowledge of products, destinations, and policies
- Collaborate with team members to achieve individual and team sales goals
- Provide support during high-volume periods as required
What We’re Looking For
- Previous experience in sales and customer service (call centre experience preferred)
- Strong written and verbal English communication skills
- Comfortable working with multiple systems and technology
- Results-driven, customer-focused, and self-motivated
- Availability to work weekends and public holidays as required
- Travel industry experience is an asset but not required
What We Offer
- Fully remote work environment
- Comprehensive benefits package
- Ongoing training and professional development
- Career growth opportunities within a global travel organization
- Supportive and collaborative team culture
If you’re passionate about sales, enjoy helping customers plan unforgettable travel experiences, and value the flexibility of remote work, we encourage you to apply.
The Travel Corporation is committed to providing an inclusive and accessible recruitment process for all candidates. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request for candidates participating in all stages of the recruitment and selection process.
If you require accommodation due to a disability, please notify us in advance so that we can make appropriate arrangements to support your needs.
We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.
About The Travel Corporation USA
The Travel Corporation is a highly successful international travel group with over 25 award-winning brands. These include luxury hotels and boutique river cruise ships, niche tour operators and other leisure interests. Our guiding principle is one of providing the most enjoyable, enriching travel experience for its customers across the globe.
Our Company is family-owned and has been in business for four generations over nine decades. The Group maintains an uncompromising commitment to offering the highest standards of product integrity, outstanding service and leisure experiences. We serve over one million customers per year, and are dedicated to providing them with excellent service, value and quality in every one of our businesses. Each brand is strategically positioned and is clearly differentiated in its market sector. These brands are seen as market leaders in their respective niches.
Since we are privately-owned and financially independent, the company takes a long-term vision and strategy with our brands, with an ethos of attention to detail in all aspects of our business. Operating in 60 countries, on five continents, with over 35 offices and more than 4,000 team members, the multi-cultural vibrancy of our global business ensures a robust and dynamic future.
About Us? Our philosophy is simple. To create enriching experiences for our travelers by combining an unbeatable mix of exceptional service and quality at great value. The Travel Corporation (www.thetravelcorporation.com) offers something for everyone. Our multi award-winning portfolio ranges from luxury hotels and boutique river cruises, to independent holiday package companies and a variety of guided travel experiences.
As a worldwide travel expert, we currently operate in 60 countries, with over 35 offices and more than 10,000 team members, serving over 1.5 million customers annually. And as a 4th generation, family-owned business that is financially independent, we pride ourselves on taking a long-term view, with an ethos of attention to detail in all areas of the company.
Contact Centre Sales Agent - Remote (AB)
Top Benefits
About the role
The Travel Corporation is seeking motivated, customer-focused Contact Centre Sales Agents to join our remote sales team. In this role, you’ll represent our portfolio of iconic travel brands and play a key part in creating exceptional guest experiences while achieving sales targets.
The Role
As a Contact Centre Sales Agent, you will manage inbound sales enquiries across phone, email, chat, and online channels. Using a consultative sales approach, you will identify customer needs, convert leads into bookings, and deliver a consistently high level of service.
Key Responsibilities
- Respond to inbound sales enquiries across multiple channels
- Apply consultative selling techniques to recommend suitable travel products
- Convert leads and maximize sales opportunities, including upselling
- Build strong, trust-based relationships with customers
- Accurately process bookings using systems such as Amadeus, Tropics, and Salesforce
- Maintain up-to-date knowledge of products, destinations, and policies
- Collaborate with team members to achieve individual and team sales goals
- Provide support during high-volume periods as required
What We’re Looking For
- Previous experience in sales and customer service (call centre experience preferred)
- Strong written and verbal English communication skills
- Comfortable working with multiple systems and technology
- Results-driven, customer-focused, and self-motivated
- Availability to work weekends and public holidays as required
- Travel industry experience is an asset but not required
What We Offer
- Fully remote work environment
- Comprehensive benefits package
- Ongoing training and professional development
- Career growth opportunities within a global travel organization
- Supportive and collaborative team culture
If you’re passionate about sales, enjoy helping customers plan unforgettable travel experiences, and value the flexibility of remote work, we encourage you to apply.
The Travel Corporation is committed to providing an inclusive and accessible recruitment process for all candidates. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request for candidates participating in all stages of the recruitment and selection process.
If you require accommodation due to a disability, please notify us in advance so that we can make appropriate arrangements to support your needs.
We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.
About The Travel Corporation USA
The Travel Corporation is a highly successful international travel group with over 25 award-winning brands. These include luxury hotels and boutique river cruise ships, niche tour operators and other leisure interests. Our guiding principle is one of providing the most enjoyable, enriching travel experience for its customers across the globe.
Our Company is family-owned and has been in business for four generations over nine decades. The Group maintains an uncompromising commitment to offering the highest standards of product integrity, outstanding service and leisure experiences. We serve over one million customers per year, and are dedicated to providing them with excellent service, value and quality in every one of our businesses. Each brand is strategically positioned and is clearly differentiated in its market sector. These brands are seen as market leaders in their respective niches.
Since we are privately-owned and financially independent, the company takes a long-term vision and strategy with our brands, with an ethos of attention to detail in all aspects of our business. Operating in 60 countries, on five continents, with over 35 offices and more than 4,000 team members, the multi-cultural vibrancy of our global business ensures a robust and dynamic future.
About Us? Our philosophy is simple. To create enriching experiences for our travelers by combining an unbeatable mix of exceptional service and quality at great value. The Travel Corporation (www.thetravelcorporation.com) offers something for everyone. Our multi award-winning portfolio ranges from luxury hotels and boutique river cruises, to independent holiday package companies and a variety of guided travel experiences.
As a worldwide travel expert, we currently operate in 60 countries, with over 35 offices and more than 10,000 team members, serving over 1.5 million customers annually. And as a 4th generation, family-owned business that is financially independent, we pride ourselves on taking a long-term view, with an ethos of attention to detail in all areas of the company.