About the role
Position : Head of Employee Relations
Location : London (HCA Corporate head office)
Salary : Competitive + benefits
Why Join HCA UK? For over 50 years, HCA has been a global leader in healthcare. In the UK, we’re one of the largest providers of privately funded healthcare, investing over £500 million in cutting-edge treatments, technology, and facilities. As part of our team, you’ll enjoy unrivalled opportunities for career progression, access to world-class training, and a culture that prioritises your wellbeing.
About The Role This is your chance to take a pivotal role in shaping and delivering our employee relations strategy. Reporting to the Director of Employee Relations, you’ll lead programmes, policies, and procedures that impact thousands of colleagues across HCA UK. You’ll provide strategic, pragmatic advice on complex cases, including investigations, grievances, disciplinaries, restructures, and redundancies—ensuring fairness and consistency while balancing commercial outcomes.
Duties And Responsibilities
- Deliver a high-quality, professional ER service to managers and HR colleagues.
- Lead and inspire a team of ER Business Partners, supporting operational managers on complex cases.
- Spot patterns and risks, translating insights into actionable plans that tackle root causes.
- Keep HR policies up to date with legal and organisational changes.
- Act as HR lead on acquisitions and TUPE transfers, including due diligence and transition planning.
- Draft and update key policy documents and template letters.
- Negotiate settlement agreements and liaise with legal teams on ACAS matters.
Skills And Experience
- Significant experience in a senior HR role with deep knowledge of employee relations and employment law.
- Proven ability to lead teams and manage organisational change.
- Strong influencing and relationship-building skills at all levels.
- Strategic thinker with excellent negotiation skills.
- Healthcare experience is a plus, but not essential.
- Experience working with regulators, professional bodies, and trade unions is highly desirable.
About Lister Fertility Clinic
The Lister Fertility Clinic is one of the largest fertility centres in the UK. The clinic was established in 1988 and since that time has maintained its reputation as being one of the most successful IVF clinics in the country with nearly 20,000 'Lister' babies born.
The clinic prides itself on being able to assist couples whose treatment has been unsuccessful elsewhere and we operate a more flexible referral criteria in order to help couples with the more difficult fertility problems.
We offer a comprehensive range of fertility treatments. The Clinical Director is Mr James Nicopoullos, who leads an experienced team of doctors, nurses, embryologists and counsellors.
We are totally committed to providing the best medical and scientific services currently available within this field. We do so in an environment of genuine care, warmth and support for couples attending the clinic.
About the role
Position : Head of Employee Relations
Location : London (HCA Corporate head office)
Salary : Competitive + benefits
Why Join HCA UK? For over 50 years, HCA has been a global leader in healthcare. In the UK, we’re one of the largest providers of privately funded healthcare, investing over £500 million in cutting-edge treatments, technology, and facilities. As part of our team, you’ll enjoy unrivalled opportunities for career progression, access to world-class training, and a culture that prioritises your wellbeing.
About The Role This is your chance to take a pivotal role in shaping and delivering our employee relations strategy. Reporting to the Director of Employee Relations, you’ll lead programmes, policies, and procedures that impact thousands of colleagues across HCA UK. You’ll provide strategic, pragmatic advice on complex cases, including investigations, grievances, disciplinaries, restructures, and redundancies—ensuring fairness and consistency while balancing commercial outcomes.
Duties And Responsibilities
- Deliver a high-quality, professional ER service to managers and HR colleagues.
- Lead and inspire a team of ER Business Partners, supporting operational managers on complex cases.
- Spot patterns and risks, translating insights into actionable plans that tackle root causes.
- Keep HR policies up to date with legal and organisational changes.
- Act as HR lead on acquisitions and TUPE transfers, including due diligence and transition planning.
- Draft and update key policy documents and template letters.
- Negotiate settlement agreements and liaise with legal teams on ACAS matters.
Skills And Experience
- Significant experience in a senior HR role with deep knowledge of employee relations and employment law.
- Proven ability to lead teams and manage organisational change.
- Strong influencing and relationship-building skills at all levels.
- Strategic thinker with excellent negotiation skills.
- Healthcare experience is a plus, but not essential.
- Experience working with regulators, professional bodies, and trade unions is highly desirable.
About Lister Fertility Clinic
The Lister Fertility Clinic is one of the largest fertility centres in the UK. The clinic was established in 1988 and since that time has maintained its reputation as being one of the most successful IVF clinics in the country with nearly 20,000 'Lister' babies born.
The clinic prides itself on being able to assist couples whose treatment has been unsuccessful elsewhere and we operate a more flexible referral criteria in order to help couples with the more difficult fertility problems.
We offer a comprehensive range of fertility treatments. The Clinical Director is Mr James Nicopoullos, who leads an experienced team of doctors, nurses, embryologists and counsellors.
We are totally committed to providing the best medical and scientific services currently available within this field. We do so in an environment of genuine care, warmth and support for couples attending the clinic.