Manager Commercial Operations- Packaging
About the role
The Manager, Commercial Operations – eCommerce Packaging is responsible for overseeing end-to-end operational execution of the eCommerce packaging business. This includes leadership over estimating, structural design coordination, sourcing, production scheduling, and customer service functions. This is a highly hands-on leadership role that sits at the intersection of sales and manufacturing, ensuring customer requirements are delivered efficiently, accurately, and profitably. The role plays a critical part in enabling sales growth, improving operational discipline, and enhancing the overall customer experience. Working closely with the VP & GM, this individual will help drive performance, scalability, and process optimization across the business.
What You’ll Be Responsible For Lead Commercial Operations Lead and develop teams across estimating, customer service, sourcing, and production scheduling Drive operational excellence across the full order lifecycle (quote to delivery) Own Estimating & Pricing Oversee quoting activities, including complex estimates and feasibility reviews Ensure accuracy of costing (materials, production assumptions, etc.) Support pricing strategy and margin optimization Guide Structural Design Review packaging concepts to ensure manufacturability and cost-effectiveness Manage design workflow and timelines Manage Sourcing & Vendors Act as an expert in packaging materials (paperboard, alternatives, etc.) Negotiate pricing and manage supplier relationships Oversee Production Planning Balance capacity, demand, and operational constraints through effective scheduling Resolve complex production and capacity challenges
NOTE: This job description in no ways states or implies that these are the only responsibilities of this position. The employee will be required to accept additional responsibilities as deemed appropriate by the Manager. SupremeX is committed to employment equity and equal opportunity in compliance with all applicable Federal, Provincial, and State legislation in both Canada and the United States. We recruit and promote individuals based on merit and without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other protected characteristic under applicable law. We welcome and encourage applications from qualified women, men, visible minorities, Indigenous peoples, persons with disabilities, and other underrepresented groups. If you require an accommodation during the recruitment process, please let us know.
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About Supremex
SupremeX is a leading North American manufacturer and marketer of envelopes and a growing provider of paper-based packaging solutions for large national and multinational customers, solutions providers and e-tailers. We operate ten manufacturing facilities across Canada and six manufacturing facilities in the United States as well as one distribution center in Canada and the USA. We proudly employ over 865 people.
Supremex operates ten manufacturing facilities across four provinces in Canada and four manufacturing facilities in the United States employing approximately 800 employees.
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Manager Commercial Operations- Packaging
About the role
The Manager, Commercial Operations – eCommerce Packaging is responsible for overseeing end-to-end operational execution of the eCommerce packaging business. This includes leadership over estimating, structural design coordination, sourcing, production scheduling, and customer service functions. This is a highly hands-on leadership role that sits at the intersection of sales and manufacturing, ensuring customer requirements are delivered efficiently, accurately, and profitably. The role plays a critical part in enabling sales growth, improving operational discipline, and enhancing the overall customer experience. Working closely with the VP & GM, this individual will help drive performance, scalability, and process optimization across the business.
What You’ll Be Responsible For Lead Commercial Operations Lead and develop teams across estimating, customer service, sourcing, and production scheduling Drive operational excellence across the full order lifecycle (quote to delivery) Own Estimating & Pricing Oversee quoting activities, including complex estimates and feasibility reviews Ensure accuracy of costing (materials, production assumptions, etc.) Support pricing strategy and margin optimization Guide Structural Design Review packaging concepts to ensure manufacturability and cost-effectiveness Manage design workflow and timelines Manage Sourcing & Vendors Act as an expert in packaging materials (paperboard, alternatives, etc.) Negotiate pricing and manage supplier relationships Oversee Production Planning Balance capacity, demand, and operational constraints through effective scheduling Resolve complex production and capacity challenges
NOTE: This job description in no ways states or implies that these are the only responsibilities of this position. The employee will be required to accept additional responsibilities as deemed appropriate by the Manager. SupremeX is committed to employment equity and equal opportunity in compliance with all applicable Federal, Provincial, and State legislation in both Canada and the United States. We recruit and promote individuals based on merit and without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other protected characteristic under applicable law. We welcome and encourage applications from qualified women, men, visible minorities, Indigenous peoples, persons with disabilities, and other underrepresented groups. If you require an accommodation during the recruitment process, please let us know.
Not the right fit? Search for Manager Commercial Operations jobs in Toronto, Ontario, Canada
About Supremex
SupremeX is a leading North American manufacturer and marketer of envelopes and a growing provider of paper-based packaging solutions for large national and multinational customers, solutions providers and e-tailers. We operate ten manufacturing facilities across Canada and six manufacturing facilities in the United States as well as one distribution center in Canada and the USA. We proudly employ over 865 people.
Supremex operates ten manufacturing facilities across four provinces in Canada and four manufacturing facilities in the United States employing approximately 800 employees.