Senior Analyst, Sales Operations - (Hybrid Canada)
Top Benefits
About the role
Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
The Senior Analyst, Sales Operations is primarily responsible for the development and reporting of key performance indicators (KPIs) related to our commercial objectives and performance. These KPIs will be designed to uncover insights needed to make data-driven decisions on commercial objectives and priorities. Insights will cover a broad range of areas including Direct to Customer marketing (DTC), alignment and effectiveness of commercial incentives, organic demand generation, marketing campaigns, sales excellence (e.g. territory planning), field expansion, and patient segmentation.
Working in a dynamic, collaborative team environment, the successful candidate will support Insulet’s commercial success. The ideal candidate will have a demonstrated ability to comprehend business process and context, while also having the technical skills needed to develop and report-out insights at all levels of the organization. This is a hands-on role playing a key position in driving the growth of Insulet over the next several years!
Responsibilities:
- Understands company strategy, market opportunities, and corporate strategic imperatives.
- Drives linkage of corporate strategy to commercial objectives through KPIs and related insights.
- Builds and maintains strong rapport with commercial business partners in sales, marketing, market access, and customer care to develop KPIs in support of their respective initiatives to ensure ongoing operational needs are met.
- Drives continuous improvement, automation, and self-service of insights consumption for the commercial team with tools (e.g. salesforce.com), reporting and training.
- Develops and maintains performance dashboards and comprehensive reporting
- Conducts analysis and makes recommendations for commercial initiatives to drive growth and achievement of commercial strategy and objectives.
- Proactively “connects the dots” across commercial teams & IT to drive alignment of strategy and tactics as well as inform prioritization decisions.
- Through insights and connectivity with commercial teams, identifies and evaluates fundamental underlying commercial challenges, providing recommendations for actions needed to improve and/or mitigate risk.
Minimum Requirements:
Education and Experience:
Minimum Qualifications:
- 7 years of experience working in commercial analytical roles of increasing responsibility.
- Bachelors Degree (preferred field of study in finance, accounting, marketing, economics, or information technology)
- Experience driving commercial/sales process improvement.
- Demonstrated ability to develop and communicate KPIs, insights and related recommendations.
- Experience working with salesforce.com, and other analytical tools. Advanced Microsoft Excel (including VBA), and salesforce.com dashboard and reporting skills.
- Proven ability to provide business analysis and system development / configuration deliverables related to process improvement.
Preferred:
- Experience working with salesforce.com, and other analytical tools. Advanced Microsoft Excel (including VBA), and salesforce.com dashboard and reporting skills.
- Knowledge of salesforce.com concepts including standard object features, console configuration, workflows, validation rules, Process Builder, Visual Flow, reporting, security settings, role hierarchy, Salesforce Lightning preferred but skills in Salesforce Classic also an asset.
Skills and Competencies:
- Outstanding data management/analysis capabilities required
- Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously
- Ability to work in a time-sensitive focused, dynamic environment, consistently producing deliverables within agreed upon timelines
- Excellent communication, influencing and negotiating skills are critical
- Ability to analyze business processes, design process improvements, and train business users on the new processes.
- Experience supporting or working with a commercial organization, preferably in the pharmaceutical, or medical device industry.
- Positive, results-driven, rational, logical, team player
- Familiarity with basic coding skills preferred.
Travel:
Approx. 10% for field visits, attendance at Sales Meetings
NOTE: This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office at least three (3) days per week. #LI-Hybrid
About Insulet Corporation
Insulet Corporation, headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. Founded in 2000 (NASDAQ: PODD), Insulet operates with a customer-centric focus to supply high-quality products and expand the use of insulin pump therapy. Omnipod products are now available in 20+ countries around the globe.
HIRING SCAM ALERT Recently, individuals impersonating Insulet Human Resources members have offered fraudulent interviews and job offers to unsuspecting candidates. To help protect you from these scam artists, please be aware that:
• Insulet will never interview a candidate over RingCentral, similar messaging apps or social media (i.e. Google Hangouts, WhatsApp, Facebook Messenger, etc.), or via text message. • Insulet will never send a company check or ask an applicant to pay a fee or purchase at home work/training materials in connection with an application for employment. • Insulet will never provide excess money to an applicant and ask the applicant to write a check for repayment.
If you have any doubt about a job offer or any other communication purporting to come from Insulet, please reach out to us directly at 978-600-7000. If you receive any type of communication on behalf of Insulet that seems inappropriate or suspicious, please report this activity to: www.iC3.gov or www.stopfraud.gov.
Senior Analyst, Sales Operations - (Hybrid Canada)
Top Benefits
About the role
Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
The Senior Analyst, Sales Operations is primarily responsible for the development and reporting of key performance indicators (KPIs) related to our commercial objectives and performance. These KPIs will be designed to uncover insights needed to make data-driven decisions on commercial objectives and priorities. Insights will cover a broad range of areas including Direct to Customer marketing (DTC), alignment and effectiveness of commercial incentives, organic demand generation, marketing campaigns, sales excellence (e.g. territory planning), field expansion, and patient segmentation.
Working in a dynamic, collaborative team environment, the successful candidate will support Insulet’s commercial success. The ideal candidate will have a demonstrated ability to comprehend business process and context, while also having the technical skills needed to develop and report-out insights at all levels of the organization. This is a hands-on role playing a key position in driving the growth of Insulet over the next several years!
Responsibilities:
- Understands company strategy, market opportunities, and corporate strategic imperatives.
- Drives linkage of corporate strategy to commercial objectives through KPIs and related insights.
- Builds and maintains strong rapport with commercial business partners in sales, marketing, market access, and customer care to develop KPIs in support of their respective initiatives to ensure ongoing operational needs are met.
- Drives continuous improvement, automation, and self-service of insights consumption for the commercial team with tools (e.g. salesforce.com), reporting and training.
- Develops and maintains performance dashboards and comprehensive reporting
- Conducts analysis and makes recommendations for commercial initiatives to drive growth and achievement of commercial strategy and objectives.
- Proactively “connects the dots” across commercial teams & IT to drive alignment of strategy and tactics as well as inform prioritization decisions.
- Through insights and connectivity with commercial teams, identifies and evaluates fundamental underlying commercial challenges, providing recommendations for actions needed to improve and/or mitigate risk.
Minimum Requirements:
Education and Experience:
Minimum Qualifications:
- 7 years of experience working in commercial analytical roles of increasing responsibility.
- Bachelors Degree (preferred field of study in finance, accounting, marketing, economics, or information technology)
- Experience driving commercial/sales process improvement.
- Demonstrated ability to develop and communicate KPIs, insights and related recommendations.
- Experience working with salesforce.com, and other analytical tools. Advanced Microsoft Excel (including VBA), and salesforce.com dashboard and reporting skills.
- Proven ability to provide business analysis and system development / configuration deliverables related to process improvement.
Preferred:
- Experience working with salesforce.com, and other analytical tools. Advanced Microsoft Excel (including VBA), and salesforce.com dashboard and reporting skills.
- Knowledge of salesforce.com concepts including standard object features, console configuration, workflows, validation rules, Process Builder, Visual Flow, reporting, security settings, role hierarchy, Salesforce Lightning preferred but skills in Salesforce Classic also an asset.
Skills and Competencies:
- Outstanding data management/analysis capabilities required
- Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously
- Ability to work in a time-sensitive focused, dynamic environment, consistently producing deliverables within agreed upon timelines
- Excellent communication, influencing and negotiating skills are critical
- Ability to analyze business processes, design process improvements, and train business users on the new processes.
- Experience supporting or working with a commercial organization, preferably in the pharmaceutical, or medical device industry.
- Positive, results-driven, rational, logical, team player
- Familiarity with basic coding skills preferred.
Travel:
Approx. 10% for field visits, attendance at Sales Meetings
NOTE: This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office at least three (3) days per week. #LI-Hybrid
About Insulet Corporation
Insulet Corporation, headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. Founded in 2000 (NASDAQ: PODD), Insulet operates with a customer-centric focus to supply high-quality products and expand the use of insulin pump therapy. Omnipod products are now available in 20+ countries around the globe.
HIRING SCAM ALERT Recently, individuals impersonating Insulet Human Resources members have offered fraudulent interviews and job offers to unsuspecting candidates. To help protect you from these scam artists, please be aware that:
• Insulet will never interview a candidate over RingCentral, similar messaging apps or social media (i.e. Google Hangouts, WhatsApp, Facebook Messenger, etc.), or via text message. • Insulet will never send a company check or ask an applicant to pay a fee or purchase at home work/training materials in connection with an application for employment. • Insulet will never provide excess money to an applicant and ask the applicant to write a check for repayment.
If you have any doubt about a job offer or any other communication purporting to come from Insulet, please reach out to us directly at 978-600-7000. If you receive any type of communication on behalf of Insulet that seems inappropriate or suspicious, please report this activity to: www.iC3.gov or www.stopfraud.gov.