Are you a Linux systems administrator interested in working in a fun and dynamic environment where no day is the same? Are you interested in applying your technology skills for the public good? We are looking for a smart, passionate, and purpose-driven individual to join our team.

Cybera is a not-for-profit agency whose mission is to improve the lives of Albertans through the use and advancement of technology, digital literacy, and digital best practices. We operate Alberta’s research and education network, host a free public cloud for researchers and pre/non commercial exploration, and run a variety of programs that provide group IT buying, champion skill growth, enhance cybersecurity, and advocate for a better and more equitable digital future.

In this role we are looking for an intermediate systems administrator with the experience or desire to work on projects to improve the lives of Albertans. The role will include initiatives such as: helping create the infrastructure for a regional security operations centre, managing local OpenStack environments, as well public clouds such as AWS, Azure, and GCP. This will also include supporting a variety of the infrastructure and services that Cybera uses every day to carry out our mission! You will also work alongside other team members to help craft best practices, approaches, and technologies to help elevate the team's overall capability.

If the above excites you, and you feel that Cybera sounds like the right place for you, please read on!

We will ask you to:

• Be comfortable wearing multiple hats:

  • Swap hard drives in the morning and then leverage infrastructure as code for the same project that afternoon.

  • Support our members to help integrate our systems with theirs.

  • Provide help desk–style support to members, including troubleshooting log ingestion issues from sources such as AWS and Microsoft Azure.

  • Share your experience in order to support the growth of others!

• Work with teams and independently:

  • Learn, document, and share new knowledge and skills.

  • Debug complex problems and share your approach.

  • Review repeating issues, suggest fixes, and collaborate on improvements.

  • Build trust between Cybera’s partners and colleagues.

  • Ensure sufficient documentation exists.

  • Be part of a compensated on-call rotation for applicable projects.

  • Perform day-to-day systems administration tasks for projects, users, and staff.

  • Create, maintain, and upgrade compute infrastructure under the advice of the Technical Lead or Technical Operations Manager.

As a requirement, your professional tool-kit should be well stocked with:

• Previous experience working in a technical help desk role, with demonstrated ability to provide end-user support and issue resolution.

• Intermediate understanding of Linux—especially virtualization and containerization.

• Troubleshooting skills with both hardware and software.

• Intermediate communication, organizational, and problem-solving skills.

We would also love to see:

• Experience with scripting languages (e.g., shell scripting, Python).

• Monitoring and metering concepts and experience with services such as Prometheus, Zabbix, or Grafana.

• Cloud Platforms such as Kubernetes, OpenStack, AWS, Azure, and GCP.

• Familiarity with logging infrastructure tools such as Vector or FluentD.

• Knowledge of configuration management systems such as Puppet and Ansible.

• Basic understanding of application architecture.

Some of the technologies you will encounter in your day to day duties include:

• Languages: Python, Go

• Monitoring: Prometheus, Zabbix, Grafana

• Databases: MySQL, PostgreSQL

• Cloud: OpenStack, Kubernetes, AWS, Azure, GCP

• Configuration Management: Puppet, Ansible

• Logging & Infrastructure: LogScale, Argo CD, Kafka, Vector

Compensation and Location:
This position is based in our Calgary office. Salary will be commensurate with experience. No relocation costs will be awarded.

Benefits of working at Cybera:
This is your opportunity to work for a flexible, tech-forward company that is helping Canada become a more equitable place to work, learn, and play! We offer:

• A hybrid working environment, with flexible hours.
• Highly supportive and inclusive work culture.
• 35 hour work weeks, except in July and August where we work 32 hour work weeks and have every Friday off.
• Benefits:

  • Health & Vision benefits from day 1

  • Long & Short term disability benefits from day 1

  • Flexible Health Spending Account (after successful probation)

  • Annual professional development funds

  • Regular Lunch & Learns - from department updates to EDI topics

  • RRSP program (after successful probation)

  • Healthy snacks in the office - and sometimes unhealthy snacks

  • 10 days per year to use for sick time or mental health days

  • The opportunity to invest in yourself and your career.

How to Apply:
This posting will remain open until a suitable candidate is found. While the above listed skills and experience are desired, we don't expect you to have them all and encourage you to submit your application for review.

While we appreciate all applications, only candidates selected for an interview will be contacted. No phone calls or recruiter assistance at this time, please.

All qualified applicants will receive consideration for employment without regard to race, religious beliefs, colour, gender, disability, age, ancestry, place of origin, marital status, source of income or family status of that person or of any other person.

Number of hires for this role: 1