About the role
Job Description:
#About the Role
The Student Housing Assistant (SHA) plays a vital role in both guest and student housing operations, reporting to the Front Office Coordinator. This position is responsible for delivering exceptional customer service to casual guests, prospective students, and their families while contributing to a positive residence experience.
##Responsibilities
-
Provide professional customer service to guests, residents, and prospective students
-
Manage guest check-in/check-out processes
-
Handle front desk tasks, including booking reservations (phone, email, in-person) and preparing check-in packages
-
Process payments accurately (cash, debit, credit)
-
Work collaboratively as part of a team
-
Observe and enforce residence community standards as outlined in the Residence Community Standards Guide
-
Assist with special projects (marketing, website updates, publications, event planning, social media etc.)
##Qualifications
- Minimum High School Diploma or equivalent
- Minimum of 1-6 months of relevant experience
- Current enrollment in a post-secondary program preferred
Salary:$15.00 - $18.87 per hour
**Closing Date:**March 13, 2026
A (optional) cover letter and resume should be submitted in one .pdf formatted document. Please title your .pdf document as follows: [Last Name], [Requisition Number].pdf (ex. Smith, Coordinator, 1234.pdf).
Not the right fit? Search for Student Housing Assistant jobs in Calgary, AB
About Mount Royal University
Welcome to Mount Royal University, where we foster a work environment of mutual respect, transparency and inclusiveness, and where talented and committed employees are the driving force behind student success. We believe we are stronger as a university when employees collaborate and bring diverse perspectives together.
We invest in the wellness and development of our employees, knowing that it benefits both the individual and the university as a whole. Our culture, along with many services, resources and programs, encourages a healthy, productive workplace.
As we strive to enhance our culture of innovation and excellence, we support faculty, staff and management to be innovative in their work -- in our classrooms and across our campus.
This is a place where employees feel a sense of community and belonging. Where people feel supported in their work and enjoy the friendliness and familiarity that only a small campus can provide.
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About the role
Job Description:
#About the Role
The Student Housing Assistant (SHA) plays a vital role in both guest and student housing operations, reporting to the Front Office Coordinator. This position is responsible for delivering exceptional customer service to casual guests, prospective students, and their families while contributing to a positive residence experience.
##Responsibilities
-
Provide professional customer service to guests, residents, and prospective students
-
Manage guest check-in/check-out processes
-
Handle front desk tasks, including booking reservations (phone, email, in-person) and preparing check-in packages
-
Process payments accurately (cash, debit, credit)
-
Work collaboratively as part of a team
-
Observe and enforce residence community standards as outlined in the Residence Community Standards Guide
-
Assist with special projects (marketing, website updates, publications, event planning, social media etc.)
##Qualifications
- Minimum High School Diploma or equivalent
- Minimum of 1-6 months of relevant experience
- Current enrollment in a post-secondary program preferred
Salary:$15.00 - $18.87 per hour
**Closing Date:**March 13, 2026
A (optional) cover letter and resume should be submitted in one .pdf formatted document. Please title your .pdf document as follows: [Last Name], [Requisition Number].pdf (ex. Smith, Coordinator, 1234.pdf).
Not the right fit? Search for Student Housing Assistant jobs in Calgary, AB
About Mount Royal University
Welcome to Mount Royal University, where we foster a work environment of mutual respect, transparency and inclusiveness, and where talented and committed employees are the driving force behind student success. We believe we are stronger as a university when employees collaborate and bring diverse perspectives together.
We invest in the wellness and development of our employees, knowing that it benefits both the individual and the university as a whole. Our culture, along with many services, resources and programs, encourages a healthy, productive workplace.
As we strive to enhance our culture of innovation and excellence, we support faculty, staff and management to be innovative in their work -- in our classrooms and across our campus.
This is a place where employees feel a sense of community and belonging. Where people feel supported in their work and enjoy the friendliness and familiarity that only a small campus can provide.