We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it's from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role - Instacart is seeking an experienced and creative Product Counsel to provide legal support across both our enterprise business (Storefront Pro and retailer-facing offerings), Platform Verticals (Health, Business, Alcohol) and our Connected Stores business (Caper). You will work on strategic growth initiatives and partner directly with product, business, engineering, marketing, and design teams to advise on legal requirements and help shape the direction of Instacart's offerings. Our product counseling team embeds directly with product teams and helps identify when initiatives require specialized legal review. You will drive value by finding connections across initiatives and identifying ways to make the legal and product teams more efficient through better processes and by leveraging AI tools.

You'll have the opportunity to build strong cross-functional relationships by understanding Instacart's business objectives and identifying legal risks with planned initiatives. Success in this role requires you to build trust with partners by understanding priorities, identifying opportunities to drive impact, and finding creative solutions to navigate complex and evolving legal requirements.

You'll be reviewing product plans, designs, merchandising, and integration with partners across a number of different retailers and platforms. You'll need to balance competing priorities across different constituencies in the Instacart ecosystem - customers, retailers, shoppers, and advertisers. In addition to Instacart's eCommerce offerings, you will need to be comfortable advising on hardware products like the Caper cart. You'll work on issues ranging from consumer protection, payments, product safety, privacy, merchandising, and commercial compliance.

We're looking for an attorney who thrives working in a fast-paced environment and who excels in navigating novel challenges, operates independently, collaborates cross-functionally, and enjoys solving complex problems with practical, business-minded solutions.

About the Team - Every day we solve incredibly hard problems to create a world where everyone has access to the food they love and more time to enjoy it together. Join us!

About the Job

• Work closely with Product, Design, Engineering, Business Development and Operations partners at every level of the business to provide counseling, education, and guidance on legal compliance for new and existing features and services for consumers

• Work cross-functionally within the legal team, including litigation, privacy, compliance, intellectual property, and employment

• Provide sound, practical advice and guidance on legal and business-related issues

• Work on cross border counseling

• Identify opportunities to streamline legal advice and build efficient and scalable processes leveraging AI to provide high quality support to a broad range of clients

• Understand and stay up to date on applicable laws, regulations, and industry standards related to marketplaces and hardware offerings with the ability to distill complex issues into concise legal requirements

• Think ahead, see around corners, and help to prepare for and minimize risks that may arise in the future

• Bonus Points: Experience working with hardware offerings and/or platform businesses and balancing competing interests in a multi-sided marketplace

About You

Minimum Qualifications

We rely on our values to guide our decisions: Solve for the Customer, Every Minute Counts, This is Your Baby, Go Far, Together and Of Course, But Maybe. What does this mean for your role? We are looking for someone who has:

• A J.D. from a top-tier law school and membership with at least one state bar

• A minimum of 5 years of related experience working at a leading law firm or in-house legal department (in-house experience, especially at a tech company or retailer, a plus)

• Familiarity with legal issues affecting the Internet and e-commerce spaces (such as copyright, privacy, employment, SaaS, advertising, and payments)

• The ability to provide clear, concise legal advice, work effectively cross-functionally to drive to results

• Comfort working with AI tools to drive efficiency and streamline processes

• Experience in corporate law, pharmaceutical law, alcohol law, and/or privacy and data security laws (including GDPR and US-EU Privacy Shield) a plus

• A team player

Preferred Qualifications

• Preferably California state bar

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