Job Location: Hamilton

Program: Hamilton Autism Services

Job Type: Full-Time, Contract (18 months) /40 hours per week

Number of Positions: 1

Start Date: October 20, 2025

Salary: MGT Band 1, Step 1- $66,624 annually

Reports To: Administrative Operations & Continuous Improvement Manager

Application Deadline: Until Filled

What We Do

Woodview Mental Health & Autism Services offers a broad spectrum of services for children, youth and their families facing mental health challenges. We work in direct partnership with children, youth and their families as well as with schools and social service agencies to ensure families are receiving the support they need, when and where they need it.*“We are committed to providing individualized, client-centred services and supports based on our values of accountability, respecting others, working together, leading, innovation and learning and our commitment to staff”.*Woodview goes above and beyond to engage individuals and families by providing high quality mental health and autism services and supports that inspires hope and strengthens lives.

Employees Receive

• A meaningful job that inspires hope and strengthens lives
• A positive culture and supportive environment that offers flexibility
• A commitment to wellness in the workplace as well as ongoing professional development and training opportunities

Position Summary:

This position reports to the Administrative Operations & Continuous Improvement Manager and is part of the multi-disciplinary team. The program coordinator is responsible for overseeing the daily administrative activities of the following Woodview programs: L.I.F.E, Adult Residential, Children’s Respite, Passport, Fee for Service, Community Participation, and related groups/programs to ensure optimal service delivery and support to staff, leadership and programs.

JOB RESPONSIBILITIES (May Include but are not limited to)

• Participates in area Huddles and performs all necessary administrative duties associated with huddle
• Manage and coordinate the referral process for all programs by overseeing client database (EMHware) entries, maintaining waitlists, processing discharges and updates, and liaising with Contact Hamilton regarding service access and accepted referrals for Children’s Respite programs.
• Oversees administrative Quality Assurance Measures (QAM) processes and owns the QAM process ensuring programs have fully completed all necessary requirements to meet or exceed QAM standards
• Oversees and ensures staff are registered and attend required training before renewal deadlines. Ensures all training participants are properly documented and sent to HR for matrix updates.
• Oversee day-to-day support for area buildings, cleaning, security, contracts etc. (Includes Kiwanis Manor and York)
• Consult with other service providers to communicate information, resolve problems, and ensure seamless service delivery.
• Formally represents the agency on community and internal committees.
• Works with others across the agency on collaborative projects and initiatives as opportunities arise.
• Responsible for addressing on-site administrative issues e.g., inventory ordering, site inspections, etc.
• Completes and is first point of contact for IT related questions and concerns.
• Responsible for monthly credit card reconciliations for the Admin Coordinator, Program Manager, and Area Coordinator, while supporting Program Coordinators and Managers with all credit card-related financial tasks, including billing, Fee For Service backup documentation, Passport requisitions, and monthly reporting.
• Acts as the Health and Safety (H&S) representative (ensure H&S discussions occur, completes site inspections where required, keeps records of H&S needs, vehicles)
• Ensures that Woodview is meeting The Canadian Centre for Accreditation Standards and ethical standards for research, evaluation, and quality improvement processes.
• Ensures adherence to professional standards of service consistent with legislative requirements, directives, and expectations of Woodview policies, procedures, and practices.

QUALIFICATIONS & COMPETENCIES

(Including any registration, certification, or licensing required for regulated professionals)

• Must have a valid G driver’s license and a reliable vehicle
• Post-secondary education in an appropriate discipline from a recognized University/College preferred or the equivalent in experience.
• Knowledge of Quality Assurance Measures through Ministry of Children, Community and Social Services (MCCSS) an asset
• Incumbents must be trained in AODA, First Aid, CPR and WHMIS
• Strong problem-solving abilities to identify areas for improvement and develop solutions.
• Considerable experience working in a social service environment and a high degree of resourcefulness, flexibility, and adaptability.
• Must have a well-defined sense of diplomacy, including solid negotiation, conflict resolution and people management skills.
• Must be computer literate and have effective MS Word, Excel, and e-mail working skills.
• Incumbents must have proven assessment, critical thinking, and decision-making skills.
• Excellent planning, organizational and time management skills, and excellent oral and written communication skills.
• Must be able to take initiative, work autonomously and meet targets/deadlines.
• Excellent analytical, problem-solving, and decision-making skills are required to assess situations and implement action.
• Sound judgment is essential, as is the ability to be politically and culturally sensitive

HOW TO APPLY?

Please email your resume and letter of intent to the attention of Lindsay Craig at careers@woodview.ca clearly identifying “Administrative Coordinator – HAMILTON.

Please submit only one application per posting!

**If you or someone you know might be interested, please consider applying or reach out for more details.**

We thank all candidates but only those selected for an interview will be contacted.

Woodview welcomes applications from all qualified individuals, including individuals within employment equity categories of women, persons with disabilities, members of visible minorities and indigenous persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. Woodview is committed to employment equity and diversity and a positive and supportive environment.