We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

CIBC.com

Sr. Product Owner, Advice Platforms

What you'll be doing

As an integral member of CIBC’s Digital Strategy, Advice & Open Banking team and reporting to the Director, Advice Platforms, the Senior Product Owner, Advice Platforms will support our existing financial planning and advice platforms to drive business outcomes in alignment with CIBC’s strategy. In this role, “platform” refers to our vendor-integrated advice ecosystem, and “product delivery” refers to the ongoing enhancements and updates provided to our frontline and client end users. This role will be responsible for maintaining and optimizing these platforms and ensuring their continual reliability and value to all end user groups. This is achieved through collaborating with internal teams and vendors to deliver updates, resolve issues, and implement enhancements that improve platform capabilities and user experience. In addition to platform maintenance and support, the Senior Product Owner will have the opportunity to lead strategic initiatives aimed at evolving and transforming our advice platforms. Future projects may include expanding platform capabilities or integrating new technologies to enhance advisor efficiency and the overall client experience.

At CIBC we enable the work environment most optimal for you to thrive in your role you’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-2 days per week on-site, while other days will be remote.

How You’ll Succeed

• Platform Strategy & Management – Responsible for establishing a clear platform vision and its ongoing evolution, ensuring all enhancements, maintenance, and strategic initiatives are guided by this vision and aligned with business objectives. Maintain the ongoing performance of vendor-integrated advice platforms by monitoring platform operational effectiveness, managing release cycles and/or product deliveries, resolving issues, and identifying opportunities for incremental enhancements.

• Product Delivery & Ownership – Take full accountability for delivering enhancements and updates, working collaboratively with cross-functional teams. Demonstrate initiative and leadership in overcoming challenges, ensuring that product delivery aligns with business objectives and user needs. Operate effectively within both agile and waterfall methodologies, adapting to organizational processes and established frameworks.

• Requirements Gathering & Translation – Engage with stakeholders to collect business needs and user feedback. Translate these requirements into clear, actionable user stories or detailed project specifications, ensuring shared understanding among business partners, technical teams, and end users. Leverage your technical comfort and communication skills to bridge the gap between business and technology.

• Product Backlog & Roadmap Management – Maintain and prioritize a well-organized product backlog and roadmap, balancing immediate operational requirements with future opportunities. Apply analytical and critical thinking skills to assess platform data and other relevant inputs, enabling informed prioritization decisions that ensure our advice platforms continue to deliver value and support CIBC’s strategic vision.

• Stakeholder Management – Build and nurture relationships with a diverse set of stakeholders, including business leaders and stakeholders, frontline support staff, and technical teams. Foster transparent, proactive communication to provide updates on platform status, upcoming releases and/or product deliveries, risks, and changes. Manage expectations and facilitate alignment across all parties.

• Vendor Engagement - As required, establish and maintain effective partnerships with platform vendors. Ensure service agreements, deliverables, and performance standards are consistently met, and collaborate with vendors to support platform maintenance, enhancements, and issue resolution.

Who You Are

• You can demonstrate 2 to 5 years of work experience in a product owner role, maintaining and prioritizing product backlogs, developing roadmaps, and ensuring alignment with strategic objectives. It’s an asset to have CSPO / PSPO certifications.

• You can demonstrate 2 to 5 years of work experience utilizing Agile and Waterfall methodologies with proficiency in both agile (e.g., Scrum, Kanban) and traditional waterfall delivery models, with the ability to select and adapt approaches as needed. It’s an asset if you have financial and goal planning literacy.

• You can demonstrate 1 to 3 years of work experience with competitive analysis and market trend identification to make informed product decisions and drive continuous improvement. It’s an asset if you have experience in Business Intelligence/Analytics tools (Tableau, Adobe Analytics)

• You can demonstrate work experience in leading and guiding cross-functional teams, fostering a collaborative environment, and driving accountability for results. It’s an asset if you have awareness of user experience and interface design principles

• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

• Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

  Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 18th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Agile Methodology, Agile Product Ownership, Analytical Tools, Business Analysis, Change Management, Critical Thinking, Cross-Functional Collaboration, Executive Presenting, Financial Planning, Platform Management, Process Design, Product Delivery, Product Development, Product Platform Strategy, Product Roadmap Development, Product Testing, Project Management, Stakeholder Management, User Experience Analysis, Vendor Engagement