Product Owner - Digital Identity - ITS - FT Admin

• (36056)

Find Your Spot at Humber
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

Job Details:
Position Title: Product Owner, Digital Identity
Status: Full-Time Administration
Hours: 37.5 hours per week
Faculty/Department: Information Technology Services
Campus/Location: North Campus – must be comfortable working hybrid, a minimum of four (4) days on-site.
Starting Salary Range: $105,342 - $117,577; starting salaries are determined based on qualifications and years of related experience.*

About the Information Technology Services at Humber:
Humber Digital Innovation, Information Technology Services provides leadership for the continuous development of digital experiences delivered on a secure, flexible, and dependable IT environment built on a foundation of transparency, collaboration, client focus, and respect. Together we transform client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated digital solutions to improve collaboration and communication across the Humber community, and improve business processes to enable better decision-making. Digital Innovation, Information Technology Services is always striving to enhance the digital experience for students, staff, and visitors.

About Humber's Digital Identity:
Humber has made significant strides in reimagining Digital Identity across the institution. Built on modern platforms such as Salesforce and Microsoft, our Digital Identity capability supports the full lifecycle of a user, from prospect to alumni, delivering a cohesive and integrated experience across systems and services.

In higher education, identity is inherently complex. Individuals often hold multiple relationships with the institution at once, creating unique challenges in how identity, access, and personal data are managed. At Humber, we see this complexity as an opportunity to innovate.

We are advancing a Digital Identity roadmap that goes beyond traditional models, integrating identity, access management, and personal attribute management into a unified and intuitive experience. This is an opportunity to be part of a forward-thinking initiative shaping how digital identity is delivered in a modern post-secondary environment.

About the Product Owner - Digital Identity Role:
Under the general direction of the ITS Associate Director, the Product Owner, Digital Identity is responsible for leading the Digital Identity product, working directly with Product Sponsors across Humber to define its vision, shape its roadmap, and deliver measurable business value. You will own the product roadmap end to end, ensuring priorities are clear, outcomes are intentional, and delivery aligns with organizational goals. You will act as the primary point of accountability between business and technology, ensuring alignment from strategy through delivery and guiding the team toward high-quality, reliable solutions. You will oversee both delivery and operations, balancing new capabilities with stability, performance, and user adoption. Ultimately, you are accountable for ensuring the product continuously evolves to meet the institution’s identity, access, and security needs.

Key Responsibilities

• Lead the Digital Identity product by defining and evolving its vision, strategy, and roadmap in alignment with organizational goals and product sponsor priorities.

• Partner closely with Product Sponsors to shape the product direction, validate outcomes, and ensure realization of business value.

• Own and manage the product backlog, making informed decisions on priorities, scope, and trade-offs to ensure alignment with product strategy and organizational goals.

• Translate identity and access management needs into clear, outcome-focused product backlog items.

• Drive delivery by aligning priorities, dependencies, and team capacity to ensure consistent and high-quality outcomes.

• Oversee the operation of Digital Identity services, ensuring stability, reliability, and alignment with user and business needs.

• Monitor product performance, adoption, and operational health, using insights to continuously improve the product and inform roadmap decisions.

• Build and maintain strong relationships with stakeholders, acting as the primary bridge between business and technology teams.

• Manage risks, dependencies, and tradeoffs, ensuring informed decision making and timely resolution of delivery and operational challenges.

• Provide clear, outcome-focused communication to leadership and stakeholders to support transparency and alignment.

• Collaborate across product teams to ensure alignment of priorities, dependencies, and shared capabilities, proactively addressing cross product impacts and enabling cohesive, end to end solutions.

About You:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:

Education
Bachelor’s degree (required) or college diploma plus equivalent industry experience; Master’s (is considered an asset).

Experience/Skills

• Experience working with or supporting digital identity, access management, or related capabilities within enterprise systems, with an understanding of how identities are created, managed, and governed across their lifecycle.

• • At least five years of experience leading and managing complex, enterprise level digital products within a product management model, including ownership of product backlog, roadmap, and value delivery.
• • Experience delivering products in large, multi-stakeholder environments, with the ability to navigate organizational complexity and drive alignment across business and technology teams.
• • Experience working in post-secondary education or the broader public sector is considered an asset.
• • Strong experience operating within a product management model, including backlog ownership, roadmap planning, and value driven prioritization.
• • Proven ability to partner with senior stakeholders and Product Sponsors to define strategy and deliver measurable outcomes.
• • Experience translating business needs into actionable product backlog items and guiding delivery teams toward effective solutions.
• • Demonstrated ability to balance new feature delivery with operational needs such as maintenance, support, and continuous improvement.
• • Strong analytical and decision-making skills, with the ability to use data and feedback to guide product direction.
• • Excellent communication and stakeholder management skills, with the ability to influence across both technical and business audiences.
• • Experience working with modern work management tools to manage backlog, track progress, and support transparent delivery.
• • Ability to communicate product strategy, priorities, and performance to executive stakeholders in a clear, concise, and decision-focused manner.

• • Understanding of identity and access management concepts, including lifecycle management, authentication, and access governance is an asset.

    If this sounds like you, we'd love to hear from you! At Humber Polytechnic we don't just accept difference we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

    What's in it for you?

• An opportunity to be a part of building Humber's future.

• Be part of a diverse, hard-working, and supportive team.

• Tools and technology that will allow you to succeed at your job.

• Amazing perks!

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted.

Equity, Diversity, and Inclusion
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Accommodation
Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement
At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).

Hours Per Week 37.5

Position Type FT Administration

Work Locations North Campus 205 Humber College Blvd. Etobicoke M9W 5L7

Job Family Information Technology

Deadline to Apply June 5th, 2026

Job Posting 5/22/26

Department Information Technology Services