Hamilton/ Brampton/ Markham Full time, 35 hours/ week, Hybrid

At Alectra, we’re not just about powering communities ; we’re about empowering our people . We prioritize well-being through a culture that fosters collaboration, innovation and continuous growth. We believe in providing a supportive and inclusive environment where everyone can thrive and make an impact. What You’ll Do In this role, the Manager, Operations Performance Improvement is responsible for providing leadership in the planning, execution, and delivery of both capital (contractor facing) and maintenance programs and ensures the achievement of deadlines and budgets. This includes supporting project external resource acquisition and coordinating the efforts of third-party contractors or consultants to deliver projects according to plan. The Manager serves as the key contact for third-party vendors involved in capital and maintenance projects, ensuring alignment with project goals and organizational standards. The position oversees project teams, coordinates between engineering and field staff, and ensures timely completion of programs within scope, budget, and regulatory requirements.

• Oversee the planning, scheduling, and execution of external capital and connection work.
• Collaborate with senior management to define project scope, goals, resource requirements, and deliverables.
• Ensure compliance with project timelines, budgetary constraints, and quality standards.
• Manage the procurement, evaluation, and execution of vendor contracts for capital and maintenance projects.
• Oversee the development and administration of Requests for Proposals (RFPs) for engineering and project services.
• Monitor vendor performance and adherence to contract terms.
• Prepares external resource loaded schedules and resource histograms for individual capital and customer connections projects
• Establishes and continually manages project expectations, timelines and resources with team members and liaise with stakeholders per the project plan
• Liaise with contractors and third-party consultants to ensure smooth project execution
• Conducts project postmortems and develops recommendations to identify successful and unsuccessful project elements as well as evaluate the estimate for accuracy
• Shares best practice project management techniques and tools for project planning, execution, management, communication and the establishment and tracking of key performance metrics
• Ensures methodology, project governance, processes and systems to be utilized throughout projects
• Manages the flow of project information between departments through regular meetings and written communications
• Provides overall people leadership and direction through coaching, development, performance management and resource planning
• Provides input to annual business plans and budgets and manages resources accordingly
• Researches, recommends and implements new or enhanced policies, procedures and processes to improve operational effectiveness
• Responsible for a working knowledge and understanding of and make all efforts reasonable to work in accordance with and ensuring work is done in compliance with the appropriate safety legislation, EUSR rules, Alectra policies and procedures and safe work practices that apply to the work while adhering to the internal responsibility system. Reports any unsafe conditions or observed unsafe work practices using Alectra procedures.
• Performs other duties as assigned

Who You Are Education & Specialized Knowledge

• Bachelor’s Degree in Electrical Engineering or a related field
• Registered Professional Engineer (P.Eng.) or eligible for registration with the Professional Engineers Ontario (PEO)
• PMP (Project Management Professional) certification or equivalent experience in project management is an asset
• Proficient in the use of project management software – experience in Oracle Primavera an asset

Experience

• Minimum of 7-10 years of experience in electrical distribution systems, with 5 years in leadership or supervisory role
• Proven experience in managing large-scale projects, including budgeting, scheduling, and resource management
• Strong background in both engineering design and construction operations in a unionized utility environment an asset
• 7-10 years of experience in construction/contract management and administration an asset

Skills/Abilities/Competencies

• In-depth understanding of electricity distribution, overhead and underground construction practices, and relevant safety codes
• Expertise in regulatory and legislative frameworks, including OHSA, ESA, and CSA standards
• Strong conflict negotiation skills, with the ability to influence and resolve difficult situations
• Strong leadership and change management skills, with the ability to motivate and develop teams
• Excellent communication and presentation skills, capable of conveying complex technical information to stakeholders
• Strong problem-solving and conflict resolution skills, with the ability to manage and mitigate risks
• Must hold and maintain a valid class “G” driver’s license

Corporate Values and Conduct: Demonstrate professional conduct and align with Alectra’s core values of safety, teamwork, and customer focus.

Other Duties: Perform additional tasks as assigned to support operational objectives

Where you will work

• Hybrid: This role is based in a hybrid environment, allowing for a mix of remote and in-office work to support team collaboration and business needs.

Who We Are As the largest municipally owned electric utility in Canada, we are committed to growing, evolving and remaining innovative to build a sustainable and brighter future. Our values set us apart and are our fundamental beliefs about our organization:

Safety: Stay aware, prevent risks and protect each other.

Respect: Value everyone, act honestly and foster inclusion.

Customer Focus: Be reliable, anticipate needs and deliver exceptional solutions with care.

Excellence: Elevate performance, embrace diversity and deliver quality through collaboration.

Innovation: Drive growth by embracing change, creativity and continuous improvement.

Here’s Why Alectra Might Be Your Ideal Workplace

• We offer comprehensive benefits. From health and wellness programs to financial security though our Defined Benefit Pension Plan – we offer a robust benefits package that supports you and your family.

• We invest in your career development. At Alectra, we care about our team’s future through offering ongoing trainings, mentorship and learning opportunities.

• We care about you work-life balance. Understanding that taking time off is essential to employee well-being, sustained productivity and high performance, we offer the following:

• Time off: At Alectra, we offer various time off options for our employees including vacation time, personal days, milestone parental leave top-up, volunteer days and bereavement days.

• Disconnecting from work: We prioritize your well-being through our “Disconnect from Work” policy which ensures you can maintain a healthy work-life balance.

• Hybrid work environment: Based on operational requirements, we offer flexible working arrangements that include working remotely or on-site.

At Alectra, your unique contributions matter and help drive our collective success to a more sustainable and brighter future.

Ready to Apply?

If this sounds like you and gets you excited, we’d love to hear from you! Simply click the apply button to submit your resume and take the first step toward joining our team. *Due to the high volume of applications, we are unable to accept resumes via email. All applicants must apply through our careers page to be considered.

At Alectra, we celebrate diversity and are committed to an inclusive recruitment process that honours the dignity and independence of all applicants. If you require accommodation during the process, please contact careers@alectra.com . We will work with you to ensure your needs are being met to the point of undue hardship. Thank you for your interest in building a career with us. While we appreciate all applicants, only those selected for an interview will be contacted. Please note: We kindly request no unsolicited resumes or agency referrals. Alectra does not accept resumes from recruitment agencies for any open positions unless a valid contract is in place.