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Service Manager (St. Albert)

Fountain Tireabout 15 hours ago
St Albert, Alberta
Senior Level
full_time

Top Benefits

Competitive wages
Health, dental, and vision benefits
RRSP matching program

About the role

Fountain Tire St. Albert is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality assurance and to promote a high level of customer satisfaction.

What Does Fountain Tire Offer?

  • Competitive wages based on experience
  • Comprehensive health, dental, and vision benefits along with a competitive RRSP matching program to help you plan for a successful retirement
  • Regular day shift schedule
  • Great discounts for you and your family on tires, parts, and mechanical services
  • The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!

As a Service Manager, your duties will include

  • Overseeing and managing mechanical and tire services
  • Setting quality standards and maintaining the quality of all shop activities
  • Ensuring completion of shop maintenance and repair work
  • Addressing customer complaints and inquiries in a courteous, professional manner
  • Advising technicians of work that must be completed
  • Ensuring technicians compliance with company standards regarding quality, safety, and customer service
  • Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers
  • Maintaining the cleanliness of the shop

Our ideal candidate has/is

  • 5+ years of automotive industry experience
  • Advanced Knowledge of mechanical services is required
  • Mechanical service experience working with 1 and 5 ton fleet vehicles preferred
  • Commercial vehicle inspection program and out of province inspection certifications
  • Effective leadership skills, with a strong focus on operations and business processes
  • High level of integrity and accountability
  • A customer service focus
  • Ability to develop and maintain effective relationships with team members and customers
  • Strong communication, and interpersonal skills
  • Continuously looking to learn and use new skills and the demonstrated ability to recognize opportunities for improvements
  • Flexible, patient, and calm when working with tight schedules

Interested and qualified? Please apply on-line or in-store today!

About Fountain Tire

Retail
1001-5000

Fountain Tire offers a wide range of car, pick-up, commercial truck, and specialty tires, as well as custom wheels, product repair services, and complete automotive service, for any make and model of vehicle.

Our vision is to be the best tire dealer in Canada. We are committed to providing our customers with outstanding service and high performance products of excellent quality and value.

If you’ve got the tools, training and knowledge to achieve this vision, we want you to be part of our team!