Job Summary

The Business Development Manager plays a strategic role in acquiring new hotel partners, strengthening existing relationships, and driving differentiated commercial value. This role focuses on strategic acquisition, contracting excellence, partner development, and execution of commercial growth plans across key markets.

Job Responsibilities

Identify and target new potential and strategic hotel partners based on data, market trends, and growth potential. Build tailored value propositions and product offerings aligned to partner needs. Negotiate differentiated commercial conditions, including strategic agreements such as SPA or SVC models. Prioritize accounts based on uplift potential and collaborate with commodity teams to align external strategy. Conduct deep market analysis to understand customer needs and competitor activity. Develop strategic account plans and long-term partner growth plans. Support ecosystem integration by introducing partners to additional HBX solutions (Roiback, Marketing products, Data services, Insurance). Optimize product performance by identifying opportunities to improve contracting quality and conversion rates. Collaborate cross-functionally with Acquisition, Differentiation, Direct Channel, Marketing, Operations, and Enablement teams. Ensure seamless transitions to differentiated teams, maintaining service continuity and partner satisfaction. Participate in industry events, trade shows, and external meetings as a brand representative. Adopt and consistently use company tools and processes, providing feedback for continuous improvement.

Required Skills

Strong relationship-building capabilities with hotel partners and external stakeholders. Commercial acumen and contract negotiation mastery. Ability to create business plans and prioritize actions based on data. Strong analytical mindset and data-driven decision-making. Knowledge of hotel revenue management and contracting principles. Excellent presentation, communication, and influencing skills. Agility, adaptability, and comfort operating in fast-changing environments.

Required Tech Skills

Proficiency with Excel for reporting and insights. Comfort with CRM platforms such as Salesforce. Experience using analytics tools such as Tableau. Ability to interpret data dashboards and market intelligence platforms.

Qualifications & Experience

Previous experience in commercial roles with direct hotel partner interaction. Experience in contracting, negotiation, and account management. Excellent English and French communication skills. Bachelor’s or Master’s degree in Business Administration, Tourism Management, or related fields. Experience with account planning and developing growth plans.

At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.