IBM i (AS400/iSeries) Production Support Analyst - Billing Platform
About the role
Job Description
Job Title: IBM i (AS400/iSeries) Production Support Analyst - Billing Platform Experience: 6–8 Years Location: Brampton, ON (Hybrid – 2–3 Days Onsite) Duration: 6–12 Months
Role Overview
We are seeking an experienced IBM i (AS400) Production Support Analyst to provide production support for IBM i (AS400/iSeries) billing applications, ensuring high system availability, incident resolution, and operational stability.
Key Responsibilities
Provide production support for IBM i (AS400/iSeries) billing applications and meet SLA targets. Troubleshoot incidents, perform root cause analysis, and resolve production issues. Monitor and manage batch jobs, job scheduling, job queues, and batch recovery. Perform data fixes, file maintenance, system debugging, and production deployments. Coordinate with application, infrastructure, and vendor teams to ensure system stability. Implement operational improvements and support 24x7 critical incident resolution.
Required Skills
Strong experience with IBM i (AS400/iSeries) production support and billing platforms. Proficiency in CL (Control Language) and RPG/RPGLE (ILE RPG). Experience with batch processing, job scheduling, job queues, job logs, spool files, and system messages. Hands-on experience with data fixes, file maintenance, and system-level debugging. Exposure to automation scripting, monitoring tools, and batch recovery strategies. Strong analytical, troubleshooting, and communication skills.
About Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Astra - North Infoteck Inc.
Agile - Systems - Technologies - Resources - Applications
Apply for Jobs@ https://careers.astra-north.com/jobs/
We are a global information technology services, management consulting and outsourcing company headquartered in Canada. Astra North helps clients navigate the ever-changing complex information technology landscape with its portfolio of IT consulting services, managed services and staffing and talent management solutions.
The core challenge facing many businesses in their IT functions is the increasing shortage of talent across the globe and its resultant impact on productivity. To overcome this challenge Astra-North provides its clients with a single source Integrated Recruitment Process Outsourcing - iRPO Service. Astra-North works as a specialist strategic partner for its clients by providing the best talent pool of IT Professionals on contract hire, permanent hire or managed services basis through its comprehensive and integrated recruitment, staff augmentation, workforce solutions, recruitment process outsourcing and managed services programs which are customized for individual client needs. Astra North Staffing Services include managing programs that are in compliance with matters focussing on careers, communications, legal and regulatory issues, technology and outsourcing, budgeting and metrics, IT staffing management best practices and global staffing management issues.
Our technical service extends the entire software development lifecycle from Consulting, Business Process Analysis, Requirement Mapping, Analysis, Design, Development, Testing to Implementation and Support. Astra-North Infoteck has expertise in building, maintaining and reengineering IT solutions to meet its client’s evolving needs.We help clients become agile to meet and exceed their goals.
Astra-North ~ Conquering Today's Challenges, Achieving Tomorrow's Vision!
Similar Jobs
IBM i (AS400/iSeries) Production Support Analyst - Billing Platform
About the role
Job Description
Job Title: IBM i (AS400/iSeries) Production Support Analyst - Billing Platform Experience: 6–8 Years Location: Brampton, ON (Hybrid – 2–3 Days Onsite) Duration: 6–12 Months
Role Overview
We are seeking an experienced IBM i (AS400) Production Support Analyst to provide production support for IBM i (AS400/iSeries) billing applications, ensuring high system availability, incident resolution, and operational stability.
Key Responsibilities
Provide production support for IBM i (AS400/iSeries) billing applications and meet SLA targets. Troubleshoot incidents, perform root cause analysis, and resolve production issues. Monitor and manage batch jobs, job scheduling, job queues, and batch recovery. Perform data fixes, file maintenance, system debugging, and production deployments. Coordinate with application, infrastructure, and vendor teams to ensure system stability. Implement operational improvements and support 24x7 critical incident resolution.
Required Skills
Strong experience with IBM i (AS400/iSeries) production support and billing platforms. Proficiency in CL (Control Language) and RPG/RPGLE (ILE RPG). Experience with batch processing, job scheduling, job queues, job logs, spool files, and system messages. Hands-on experience with data fixes, file maintenance, and system-level debugging. Exposure to automation scripting, monitoring tools, and batch recovery strategies. Strong analytical, troubleshooting, and communication skills.
About Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Astra - North Infoteck Inc.
Agile - Systems - Technologies - Resources - Applications
Apply for Jobs@ https://careers.astra-north.com/jobs/
We are a global information technology services, management consulting and outsourcing company headquartered in Canada. Astra North helps clients navigate the ever-changing complex information technology landscape with its portfolio of IT consulting services, managed services and staffing and talent management solutions.
The core challenge facing many businesses in their IT functions is the increasing shortage of talent across the globe and its resultant impact on productivity. To overcome this challenge Astra-North provides its clients with a single source Integrated Recruitment Process Outsourcing - iRPO Service. Astra-North works as a specialist strategic partner for its clients by providing the best talent pool of IT Professionals on contract hire, permanent hire or managed services basis through its comprehensive and integrated recruitment, staff augmentation, workforce solutions, recruitment process outsourcing and managed services programs which are customized for individual client needs. Astra North Staffing Services include managing programs that are in compliance with matters focussing on careers, communications, legal and regulatory issues, technology and outsourcing, budgeting and metrics, IT staffing management best practices and global staffing management issues.
Our technical service extends the entire software development lifecycle from Consulting, Business Process Analysis, Requirement Mapping, Analysis, Design, Development, Testing to Implementation and Support. Astra-North Infoteck has expertise in building, maintaining and reengineering IT solutions to meet its client’s evolving needs.We help clients become agile to meet and exceed their goals.
Astra-North ~ Conquering Today's Challenges, Achieving Tomorrow's Vision!