Positions Based in St.Catharines, Ontario Exciting opportunity with our large AI Client! Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture and make delivering innovative work part of your extraordinary career.

Business Process Delivery professionals execute repeatable core business processes and/or technical transactions with a focus on efficiency, first-time quality and overall continuous process improvement.

What sets us apart from other employers?- We offer a $20.43 per hour starting wage and a $1000 signing bonus!

• We offer our employees fast-tracked opportunities for growth; many of our new hires are provided with advancement opportunities within 6 – 12 months after starting with Accenture.

• Accenture has also been ranked a Canada Top Employer for 13 consecutive years. What can you expect from us? Here are a few benefits you can expect when working with an exceptional team at Accenture:

• Competitive hourly rate ($20.43 base to start)

• A comprehensive total rewards package that includes health and wellness benefits (for you and your dependents), parental leave, paid personal time off, and retirement plan options.

• Sign-on bonus of $1,000.

• Full-time positions scheduled between 35 and 44 hours per week.

• Flexibility to select your assigned schedule every month based on your performance.

• Annual salary increases based on performance.

• Recognition for individual contributions.

• Spacious workstations with updated technology platforms and equipment.

• Supportive environment for individual success and self-development through online courses.

• Professional development including comprehensive paid training from 2 to 8+ weeks upon hire.

• Extensive post-training coaching and support.

• A sense of community! We pride ourselves on our inclusive, open, and engaging work environment with many active ERGs to participate in or support.

• Ongoing opportunities to give back to the community supporting local causes and volunteer efforts.

• NOC code: 22221 (Tier Category 2) As a valued member of our team, you will have the opportunity to make a positive impact by:- Provide consultative sales guidance, educating prospects on product features, use cases, and pricing options

• Deliver compelling product walkthroughs or live demos where applicable

• Manage and maintain a healthy sales pipeline using CRM tools (e.g., Salesforce)

• Collaborate with cross-functional teams to provide feedback and enhance the customer experience

• Achieve or exceed monthly targets for conversion rates, qualified opportunities, and closed deals

• Maintain up-to-date knowledge of product developments, market trends, and competitive landscape About The Role We’re looking for a driven and energetic Inside Sales Representative to join our high-performing sales team. In this role, you’ll be responsible for making outbound calls to leads, guiding prospective customers through the sales cycle, and delivering an excellent customer experience. If you’re passionate about sales, thrive in a fast-paced team environment, and love celebrating wins with colleagues, we want to hear from you!

Responsibilities- Make outbound calls to leads and nurture them through the sales funnel.

• Understand customer needs and recommend the right solutions to drive conversions and renewals.
• Maintain a high level of professionalism and customer service on every call.
• Consistently meet and exceed sales targets and KPIs.
• Collaborate with teammates and contribute to the positive, high-energy sales culture.
• Accurately document customer interactions and pipeline activity in Salesforce (or other CRM tools).
• Support subscription renewals and identify upsell opportunities where applicable.
• Minimize customer churn by ensuring timely and successful renewals through proactive engagement and issue resolution
• Leverage CRM and analytics tools to manage renewal forecasts and track key metrics like renewal rate and expansion revenue.
• Gather and share customer feedback to help improve product adoption and reduce renewal friction.
• Maintain up-to-date knowledge of product offerings, pricing, and competitors to handle objections effectively. Basic Qualifications:- Minimum 1 year of previous sales experience required (inside sales, telesales, or outbound sales experience preferred)
• High School Diploma or equivalent Preferred Qualifications:- Experience in SaaS
• Proven track record of working with small to mid-sized businesses (SMBs)
• Ability to understand technical products and explain them in simple, business-focused terms
• Comfortable in a fast-paced, target-driven environment
• Collaborative, self-starter attitude with a passion for helping customers succeed
• Flexibility to adapt to different hours of operation
• Excellent communication, active listening, and interpersonal skills.
• High-energy, goal-oriented, and a strong team player
• Customer-first mindset with a proven ability to build rapport quickly.
• Experience working with mid-market customers and handling subscription renewals is a plus (but not required)
• Experience using Salesforce or other CRM systems is a plus (but not required)