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At Home Virtual Receptionist

Tigertelabout 21 hours ago
Fredericton, NB
CA$18/hourly
Mid Level
full_time

Top Benefits

Medical insurance coverage
Dental insurance coverage
Vision insurance coverage

About the role

Work from Home/Remote Opportunity: Virtual Receptionist in New Brunswick

TigerTel is currently recruiting highly motivated and dedicated individuals to join our 24/7 virtual receptionist team. This position offers a professional and rewarding work environment.

About Us:

TigerTel is a premier provider of virtual receptionist services, committed to delivering exceptional customer experiences around the clock. We operate 24 hours a day, 7 days a week, 365 days a year, ensuring our clients benefit from the constant availability of a professional, knowledgeable representative. Our team is focused on providing personalized service that consistently exceeds expectations. Our comprehensive services include, but are not limited to, professional call answering, efficient appointment scheduling, detailed message taking, and comprehensive administrative support. Joining TigerTel means becoming part of a dynamic and supportive organization dedicated to making a positive, measurable impact on our clients' business success.

Ideal Candidate:

We are seeking personable and highly driven professionals for this role. The successful candidate will possess exceptional communication skills, both written and verbal, coupled with a strong, results-oriented work ethic. Comfort and proficiency in a fast-paced operational environment are essential, as is a consistently positive and professional demeanor. While prior experience in customer service or administrative roles is preferred, it is not a mandatory requirement. We encourage applications from team-oriented individuals who are passionate about client support and committed to delivering high-quality professional service.

Minimum Requirements:

  • Typing Speed: 35 words per minute
  • Audio Comprehension: Ability to accurately understand spoken information
  • Language Skills: Strong English language skills both verbal and written, including pronunciation, proper spelling, grammar, and punctuation
  • Data Entry: Accurate data entry based on verbal information given
  • Technical Requirements: Proficiency in basic computer skills
  • Location: Must reside in the Province of New Brunswick

Here's what you can expect:

  • Schedules: We offer a variety of shifts, including nights and weekends.
  • Work From Home : Work from the convenience of your home with no commuting time or costs!
  • Equipment and Facilities: You provide a PC/Laptop (Windows 11 or higher), a wired USB headset, and high-speed internet (ditch the Wi-Fi, it's time to get serious). A quiet space with no distractions is a must!
  • Fast-paced Customer Service: You'll be the friendly voice on the line, answering calls and providing exceptional service to our clients. This is a pure customer service role - no sales pressure here!
  • Strong Support System: We're all about positive vibes! Expect a friendly and supportive environment with great management and team members.
  • Competitive Compensation: We offer an hourly rate of $18.00, along with a comprehensive benefits package including medical, dental, vision, paid time off, and an RRSP with company matching.

Apply today and become part of the TigerTel family!

About Tigertel

Telecommunications
51-200

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TigerTel provides award-winning, outsourced call centre and phone answering services all across Canada for businesses like yours.