As an Intake and Admin Coordinator, you will play a crucial role in ensuring a seamless experience for our patients. You will ensure that patient admissions and discharges are handled efficiently while supporting day-to-day operational needs, including staff coordination, documentation, and payroll-related administration.

Shift Details:

• Location: Main Office ( In person position)
• Pay Range: $22.00 - $25.00 per hour
• Shift Timing: 9AM - 5PM
• Every other weekend required

Responsibilities:

• Facilitate the intake and discharge process for patients.
• Collaborate with healthcare professionals to ensure a smooth and empathetic admission process.
• Act as a contact for patients and their families, addressing inquiries and providing information on services and care plans.
• Coordinate with clinical staff and assist operations to schedule and fill shifts.
• Maintain accurate and up-to-date records for analytics and payroll.
• Address concerns or escalate issues as appropriate to clinical or leadership teams.
• Travel between the Kitchener Transitional Care Unit and main office as needed to fulfill the role's responsibilities.
• Commit to working every other weekend and rotational shifts to ensure seamless coverage and support for our patients.

Requirement

• Demonstrate effective communication and exceptional customer service skills.
• Strong critical thinking skills.
• Effective communication and interpersonal abilities.
• Willingness to travel between Kitchener TCU and Main office.
• Must work every other weekend and rotational shifts.
• Valid drivers' license and clean driving record

Benefits:

• Competitive pay and benefits package.
• Healthcare benefits program (Healthcare Spending Account)
• Group Retirement Savings Plan Program
• Opportunities for career advancement and professional development.
• Supportive and collaborative work environment
• Meaningful work that makes a difference in patients' lives.

While we thank all applicants that apply, only qualified candidates will be contacted for interviews.

CareKW is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

Your application will be reviewed by our HR team. We do not use AI or automated systems to screen, assess, or make hiring decisions.