Recovery Coordinator - Bilingual
Top Benefits
About the role
Recovery Coordinator - Bilingual
Your role:
- Coordinate the repossession and transportation of assets with a dedicated network of external agents, ensuring compliance with company policies and debt collection regulations.
- Provide agents with accurate, timely information to support successful asset recovery.
- Manage repossession files and make informed decisions on next steps, including repossession, write-offs, or legal action.
- Negotiate payment plans, settlements, and equipment returns, balancing risk and reward to achieve optimal outcomes.
Your team:
Join a high-performing, collaborative team that’s passionate about helping Canadian businesses thrive. Reporting to the Manager, Contract Administration, you’ll be part of a close-knit group of four within a broader team of 35. You’ll work on meaningful projects, build strong client relationships, and grow your career in a dynamic, customer-focused environment. If you’re ready to make a real impact, we’d love to hear from you.
Prerequisites:
Customer-focused. Adaptable. Thoughtful. Reliable.
- Minimum 2 years of experience in Administration or Client Services within Banking, Financial Services, Credit, or Collections.
- Strong written and oral communication skills in French & English.
- Strong ability to document and manage payment arrangements with accuracy and clarity.
- Exceptional attention to detail and a track record of maintaining precise documentation.
- Ability to handle confidential information and thrive in a fast-paced, evolving environment.
- Proficiency in MS Office and a quick learner of new systems and applications.
- Knowledge of compliance laws related to collections is a strong asset.
Be Part of a Bold New Chapter
As we transition from Canadian Western Bank (CWB) to National Bank of Canada (NBC), we’re looking for talented individuals to join us on this exciting journey. While you’ll begin your role at a CWB location, you’ll be part of a forward-thinking team preparing for a seamless move to NBC.
Languages:
English, French
Skills
- Artificial Intelligence
- Diversity & Inclusion
- Teamwork
- Cybersecurity
- Empathy
- Initiative
- Learning Agility
- Resiliency
Your benefits
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic
About National Bank of Canada
At National Bank, we believe in the potential of each individual, and that even the smallest gestures can make a big difference. When we help others accomplish their projects, we help empower them and the community at large.
We try to make a difference through innovation, but above all, by putting people first. By taking the time to listen and letting our actions speak for themselves. By remaining bold and passionate. By developing lasting relationships as partners and allies.
Together we can achieve great things and create a positive impact.
Want to learn more about us?
For advice on your personal finances, visit: nbc.ca/advice For advice on your business, visit: nbc.ca/business For career opportunities, visit: jobs.nbc.ca For all the latest news, visit: nbc.ca/news
By clicking "Follow" above, you may receive communications from National Bank, either in your LinkedIn inbox or by other means via LinkedIn, about products and services that could interest you. Learn more at: www.nbc.ca/socialnetworks.
Recovery Coordinator - Bilingual
Top Benefits
About the role
Recovery Coordinator - Bilingual
Your role:
- Coordinate the repossession and transportation of assets with a dedicated network of external agents, ensuring compliance with company policies and debt collection regulations.
- Provide agents with accurate, timely information to support successful asset recovery.
- Manage repossession files and make informed decisions on next steps, including repossession, write-offs, or legal action.
- Negotiate payment plans, settlements, and equipment returns, balancing risk and reward to achieve optimal outcomes.
Your team:
Join a high-performing, collaborative team that’s passionate about helping Canadian businesses thrive. Reporting to the Manager, Contract Administration, you’ll be part of a close-knit group of four within a broader team of 35. You’ll work on meaningful projects, build strong client relationships, and grow your career in a dynamic, customer-focused environment. If you’re ready to make a real impact, we’d love to hear from you.
Prerequisites:
Customer-focused. Adaptable. Thoughtful. Reliable.
- Minimum 2 years of experience in Administration or Client Services within Banking, Financial Services, Credit, or Collections.
- Strong written and oral communication skills in French & English.
- Strong ability to document and manage payment arrangements with accuracy and clarity.
- Exceptional attention to detail and a track record of maintaining precise documentation.
- Ability to handle confidential information and thrive in a fast-paced, evolving environment.
- Proficiency in MS Office and a quick learner of new systems and applications.
- Knowledge of compliance laws related to collections is a strong asset.
Be Part of a Bold New Chapter
As we transition from Canadian Western Bank (CWB) to National Bank of Canada (NBC), we’re looking for talented individuals to join us on this exciting journey. While you’ll begin your role at a CWB location, you’ll be part of a forward-thinking team preparing for a seamless move to NBC.
Languages:
English, French
Skills
- Artificial Intelligence
- Diversity & Inclusion
- Teamwork
- Cybersecurity
- Empathy
- Initiative
- Learning Agility
- Resiliency
Your benefits
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic
About National Bank of Canada
At National Bank, we believe in the potential of each individual, and that even the smallest gestures can make a big difference. When we help others accomplish their projects, we help empower them and the community at large.
We try to make a difference through innovation, but above all, by putting people first. By taking the time to listen and letting our actions speak for themselves. By remaining bold and passionate. By developing lasting relationships as partners and allies.
Together we can achieve great things and create a positive impact.
Want to learn more about us?
For advice on your personal finances, visit: nbc.ca/advice For advice on your business, visit: nbc.ca/business For career opportunities, visit: jobs.nbc.ca For all the latest news, visit: nbc.ca/news
By clicking "Follow" above, you may receive communications from National Bank, either in your LinkedIn inbox or by other means via LinkedIn, about products and services that could interest you. Learn more at: www.nbc.ca/socialnetworks.