Company: CGL

Department: Workplace Design & Experience

Employment Type: Regular Full-Time

Work Model: Hybrid

Language: English is required, French is an asset.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services cooperative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Reporting to AVP Workplace Design and Experience, the Manager, Workplace Planning role uses strategic decision-making and execution to align to organizational goals and market trends. This includes analyzing market data, evaluating property portfolios, analyzing space usage, and making recommendations for space optimization. They will partner with other leaders in the portfolio to ensure REWS Project Model is adhered to and optimized nationally.

How you will create impact:

• Leading market research to identify opportunities for space optimization, assessing trend reports and surveys, and analyzing results to predict density and growth targets.
• Evaluating analytical work on existing properties to identify areas of improvement, optimization, and opportunities for consolidation.
• Leveraging actual space usage data and growth/contraction targets to recommend space reductions, consolidations, or expansions.
• Optimizing office space utilization with consideration for function, flexibility, cost savings, accessibility, and wellness.
• Identifying and managing floor plan challenges and opportunities to support both short- and long-term business requirements.
• Developing and implementing sustainable floor plans to meet space requirements across corporate locations.
• Partnering with external stakeholders, such as brokers and property managers, to ensure effective delivery of planning concepts.
• Managing employee performance by setting clear expectations, removing barriers to success, and fostering accountability and engagement.

How you will succeed:

• You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
• You foster innovation and continuous improvement with a focus on client experience.
• You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.
• You successfully convey messages and demonstrate openness to exploring alternative points of view.

To join our team:

• You have a Bachelor’s Degree in Business or a related field, with education or experience in Space Management, Project Management, Construction Management, or Vendor Management.
• You have 6–9 years of experience in workplace planning, project management, or portfolio evaluation, ideally within financial services or a large corporate environment.
• You have proven ability to lead and coach a team, manage consultants and planners, and deliver on planning strategies at a national scale.
• You have strong knowledge of construction best practices, real estate planning, and workplace optimization, with the ability to align planning initiatives to organizational goals.
• You have excellent analytical, critical thinking, and time management skills, enabling you to solve complex space challenges and balance short- and long-term requirements.
• You have highly effective communication, presentation, and collaboration skills that allow you to influence and inspire stakeholders, including brokers, property managers, and legal advisors.
• You have a valid driver’s license and insurance and are able to travel as required for site visits, stakeholder meetings, and project delivery.

What you need to know:

• You will travel occasionally.
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.