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Richelieu Hardware logo

Sypply Supervisor

Surrey, BC
Senior Level
Full-Time

Top Benefits

Competitive compensation
Share ownership opportunity
Work-life balance

About the role

Who We Are

Richelieu Hardware is a North American leader and a true change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.

Our Customers

More than 110,000 customers across North America, including manufacturers of kitchen and bathroom cabinets, storage and closet systems, residential and office furniture, doors and windows, residential and commercial millwork, as well as hardware retailers, including major home improvement chains.

Our Team

A team of over 3,200 employees, nearly half of whom work in marketing, sales, and customer service-related roles. Nearly 50% of Richelieu employees are also company shareholders.

How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!

We are currently seeking to fill a full-time permanent position as a Logistics Supervisor for Outbound Shipments, based in our Surrey location.

Reporting to the Operations Management team, your role will be to supervise and coordinate outbound logistics activities, ensure efficient shipment preparation, support operational priorities, and contribute to maintaining high standards of productivity, quality, safety, and customer service.

Key Responsibilities

Supervise and lead the outbound logistics team

Coordinate daily shipment preparation and outbound activities

Ensure that the right products are shipped to the right place at the right time

Oversee quality control related to shipment accuracy, timing, and packaging

Work closely with transport companies and internal departments

Develop specific plans to prioritize operational activities

Organize tasks and assign work according to operational needs

Monitor and review employee work to ensure productivity and quality standards

Support hands-on activities when required, including filling shipments

Plan and organize operational logistics activities

Prepare and submit operational reports

Resolve work-related issues and recommend measures to improve productivity and product quality

Train employees on duties, procedures, and company policies

Coordinate safety-related activities and promote a safe work environment

Organize and maintain inventory

Arrange for maintenance and repair work when required

Oversee and coordinate maintenance-related activities

Qualifications

Previous supervisory experience in a logistics, warehouse, distribution, or operations environment

Experience leading and coordinating a team

Hands-on operational experience

Forklift experience required

Previous experience with asset management or inventory control

Ability to prioritize, plan, and organize work effectively

Strong problem-solving skills and ability to improve operational processes

Good communication skills and ability to collaborate with other departments

Customer-service mindset and strong teamwork skills

Ability to work in a fast-paced environment

The Ideal Candidate Is

A strong team leader with a hands-on approach

Organized, structured, and able to manage priorities

Comfortable working in a busy logistics and distribution environment

Focused on productivity, accuracy, safety, and quality

Proactive in solving operational issues

Able to motivate, train, and support team members

Collaborative and results-oriented

What We Offer

A Canadian flagship company: Proudly rooted in Canada with operations across Canada and the United States, Richelieu enjoys strong brand recognition and an excellent reputation.

A mature and stable organization: With over 50 years of market experience, we offer a secure and reliable work environment.

Continuous growth: A solid financial foundation and ongoing expansion create long-term career opportunities.

Competitive compensation: Market-aligned base salary.

Share ownership opportunity: Employees are encouraged to become shareholders.

Work-life balance: A healthy and flexible work environment that supports personal and professional balance.

High-quality products: A strong commitment to excellence and customer satisfaction.

Career development opportunities: Ongoing training and professional growth initiatives.

About Richelieu Hardware

Retail
1001-5000

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Its products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 130,000 product offerings, 82 distribution centers, 2 manufacturing plants, and a state-of-the-art field force that passionately serves over 90,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

As Richelieu is celebrating 53 years of successful business since our humble beginnings in 1968, we understand the significance of a strong set of Core Values. Richelieu stands behind these Five Core Values and serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.

These values are what provides Richelieu the strength to live out our daily Mission: Enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

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