Who you are

• 3–5+ years of experience in Channel Operations with strong understanding of Revenue Operations principles
• Demonstrated success driving cross-functional initiatives and operational process improvements
• Experience working with partner ecosystems and a passion for scalable, automated workflows
• Strong analytical, problem-solving, and communication skills with a bias for structured execution

What the job involves

• Manage and maintain the partner pricebook for real-time accuracy and timely SKU updates aligned with new products
• Optimize partner account structures to improve onboarding, hierarchy, and agreement reviews through cross-functional collaboration
• Develop and implement standardized partner margin frameworks for predictable, transparent, and auditable calculations
• Lead discovery, design, and development of tools and integrations connecting partner systems to Docker's CPQ/PRM ecosystem for better efficiency and partner experience
• Define, operationalize, and continuously refine processes for Docker-sourced vs. partner-sourced opportunities, including deal registration and approval
• Enhance quoting workflows to increase speed, accuracy, and partner supportability
• Build and scale self-serve workflows to streamline partner-sourced transactions, reducing manual touchpoints and accelerating deals
• Deliver reporting, analytics, and insights to measure partner performance, pipeline contribution, and operational health, informing strategy and optimization
• First 30 Days
• Complete a first-class onboarding experience including equipment setup, swag, and structured training
• Learn how to navigate core tools such as Salesforce, Ironclad, ZoomInfo, and the Docker Partner Portal
• Gain foundational understanding of Docker’s current channel quoting process, partner account creation workflows, and operational systems
• By the end of the first month, demonstrate proficiency with systems, data flows, and daily responsibilities
• First 60 Days
• Deepen your understanding of Docker’s product catalog, packaging, pricing, and discounting constructs to inform the Partner Pricebook strategy
• Evaluate current deal registration workflows; begin outlining automation recommendations for partner-sourced transactions
• Assess end-to-end partner lifecycle operations—from onboarding to transaction—identifying early opportunities for simplification and scale
• Begin building cross-functional relationships with RevOps, PMM, Partnerships, Finance, and GTM Systems
• First 90 Days & Expected Long Term Outcomes
• Deliver an updated Partner Pricebook and define ownership processes, SLAs, and update cadences
• Recommend a scalable governance model for SKU updates and partner communication
• Map current vs. optimized deal registration workflows and propose improvements
• Provide a prioritized automation roadmap and launch at least one low-effort workflow enhancement
• Complete discovery across CPQ, PRM, and partner tools and create an integration requirements brief
• Identify and deliver quoting workflow improvements that increase accuracy or reduce cycle time
• Propose a scalable framework for partner margin calculation and related approval logic
• Build an initial partner performance dashboard and define ongoing reporting requirements
• Establish strong cross-functional partnerships and become the operational go to for partner workflows

Benefits

• 100% company paid medical premiums for employees and dependents
• Flexible Time Off Policy
• “Whaleness” Days — At least 1 company wide day off per month
• Employer Paid Holidays
• Generous Maternity and Parental Leave
• Home Office Set Up Budget
• Monthly Technology Stipend
• Training Allowances
• Life and Disability Insurance
• Retirement Plans
• Virtual and In-Person Social Events
• Docker Swag
• Quarterly Hackathons
• Virtual Coffee with Co-Workers