Job Description

Job Title: Office Administrator (Hybrid – Toronto)

Location: 135 Liberty Street, Toronto – 3 days per week in the office

About Us

We’re a PR and Digital Marketing agency with a collaborative, open-concept Toronto office that supports both in-person connection and flexible work. As our team grows, we’re strengthening internal operations to ensure our space, processes, and tools support our team’s best work. We’re looking for someone to maintain, refine, and elevate these foundations over time.

Role Overview

Reporting to the Operations Manager, the Office Administrator will manage the day-to-day operations of our Toronto office while providing administrative support to the Partners. This role is ideal for someone organized, detail-oriented, and proactive, someone who enjoys keeping systems running smoothly, improving processes, and creating a positive office experience.

Key Responsibilities

Office Management & Facilities

• Oversee daily office operations to maintain a clean, organized, and functional workspace.
• Serve as the primary liaison with building management for maintenance, repairs, and facility needs.
• Manage relationships with vendors, including couriers, cleaners, IT support, contractors, and supply partners.
• Maintain shared spaces and the kitchen, ensuring they are stocked and tidy.
• Organize and manage office inventory, including PR materials, props, and event supplies.
• Support shipments, deliveries, and courier coordination.
• Manage boardroom booking system and shared calendars.

Onboarding & Offboarding Support

• Prepare laptops and accessories for new hires with IT support as needed.
• Welcome new employees with office tours and introductions to tools and processes.
• Keep onboarding materials, checklists, and desk setups organized.
• Assist with offboarding tasks as needed.

Systems & Process Improvement

• Maintain existing office processes and identify opportunities to streamline and improve efficiency.
• Create SOPs, checklists, and routines for consistent office management and vendor communication.
• Monitor inventory levels and reordering cycles.

Administrative Support

• Assist Partners with calendar management and meeting coordination.
• Prepare documents, agendas, and follow-ups as required.
• Support leadership meetings and internal planning sessions.

Team Culture & Engagement

• Contribute to Team Brew, our agency’s team bonding committee.
• Plan and execute small team gatherings, celebrations, and volunteer initiatives.
• Support People & Culture initiatives, including onboarding, office moments, and employee appreciation.
• Ensure the office is welcoming for employees, clients, and visitors.

Qualifications

• 2 to 3 years in office administration, coordination or early operations support.
• Highly organized, proactive, and reliable.
• Enjoys maintaining order, building efficiencies, and improving systems.
• Comfortable lifting up to 25 lbs occasionally.
• Strong communication skills and approachable style.
• Comfortable working in-office 3 days per week and acting as a central point of contact.
• Tech-savvy and able to quickly learn new tools.

Nice-to-Have

• Candidates with prior experience in creative, agency, or fast-paced environments are a plus, but we also welcome motivated, organized early-career professionals eager to learn and take ownership.
• Comfort with light event planning or team engagement activities.
• Familiarity with basic IT troubleshooting.

Why This Role Matters

You’ll be the heartbeat of our Toronto office, ensuring a welcoming, organized, and structured environment while helping leadership focus on strategic priorities. You’ll also have the opportunity to refine processes over time, building on an established foundation.

Sip Into Success: Our Blended Perks & Benefits

• Awesome Leadership: We're all about collaboration, creativity, and respect. Our values include playing nice, brewing big and being dependable.
• Health & Wellness: Full-time permanent employees get medical, vision, and dental benefits after three months.
• Flexible Workweek: Enjoy Flex Fridays with hybrid options.
• Holiday Chill: We close down for a paid break during Christmas (subject to change).
• Wellness Perks: Premium Calm app subscription and access to Perkopolis.
• Work from Anywhere: After a year with us, work from wherever you want for up to 3 weeks!

EQUAL OPPORTUNITY

1Milk2Sugars is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

As part of our recruitment process, AI tools may be used to summarize interview discussions .