Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application. Land Acknowledgement Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty.

Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations.

Who You Are

• You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage
• You are a patient and/or client centered individual who performs at an exemplary standard
• You are a team player with excellent communication, critical thinking and prioritization skills

Positing Closing Date: September 26th

What We Are Looking For As part of our Digital Solutions - Application team, the Clinical Informatics Consultant plays a key role in providing Health Information system development, support and maintenance. The Clinical Informatics Consultant uses expertise in nursing or a clinically related field for gathering business requirements, performing workflow analysis and process design, performing system upgrades, patches and enhancement, as well as maintaining up-to-date documentation for technical specs and guides.

With the goal of supporting patient care and clinical processes, the Clinical Informatics Consultant will support and modify our advanced clinical modules. As well, key aspects of this role include providing advice on the impact of changes and liaising with our software vendors.

What You Bring To The Role- Key IT resources for the support of Clinical Applications include but not limited to:

• Meditech PCS (Patient Care System)
• Meditech OM (Order Management)
• Meditech EMR (Electronic Medical Record)
• Meditech EDM (Emergency Department Management)
• Meditech Web ED , Web Ambulatory and Surveillance
• Meditech SUR (Operating Room Management)
• Meditech ONC (Oncology)
• Meditech eMAR/BMV (Electronic Medication Administration Record/Bedside Medication Verification)
• GE CPN Fetal Monitoring
• Phillips Cardiac Monitoring
• other clinical applications such as Novari, eCTAS and Bedside PEWS
• Identifies user requirements and prepares business and technical specifications.
• Works collaboratively with others to identify opportunities for improving information management processes in all areas of the organization.
• Participates in the identification and development of the content in collaboration with Educators for training programs and materials to support information technology solutions.
• Assists with physician accounts setup in MEDITECH when necessary.
• Acts as a liaison between the client, the vendor and the IT team.
• Supports the development and implementation of downtime processes and procedures.
• Prepares and maintains documentation.
• Provides support by trouble shooting and responding to questions/challenges related to day to day use of applications documenting tasks within the IT incident management system.
• Is a part of the “on call team”, providing support to end users during business and non-business hours through on-call phone
• Maintains change management processes.
• Works collaboratively with the clinical areas analyzing complex operations and clinical processes to facilitate decision making regarding systems.
• Assists in the implementation of new clinical processes, identifies gaps to business requirements and provides recommendations for resolution.
• Participates and leads in activities involved in software version upgrades: Tests new versions, learns new functionality, maps and develops process changes and training updates on the new system features.
• Participates in the identification and development of policies and procedures related to initiatives.

Key accountabilities revolve around ensuring clinical solutions are properly implemented, tested, and aligned with project goals:

• Requirement gathering and analysis,
• Translate clinical needs into technical specifications that align with the solution capabilities
• Design or configure the solution based on project requirements
• Conduct testing activities, including issue tracking and resolution
• Validate that delivered functionality meets the requirements and performs as expected
• Deploy solution including data migration, cutover planning, etc.
• Ensure proper configuration in pre-production and production environments
• Create or update project-specific documentations; technical specs and configuration guides
• Support the change management process
• Works collaboratively with the clinical/business areas analyzing complex operations and business processes to facilitate decision making regarding systems.
• Utilizes evidenced based practice and health care knowledge to optimize the design and flow of health information within the applications.
• Assists in the implementation of new clinical processes, identifies gaps to clinical requirements and provides recommendations for resolution.
• Participates and leads in activities involved in software version upgrades: Tests new versions, learns new functionality, maps and develops process changes on the new system features.
• University degree in either Healthcare Science, Computer science or related discipline
• 3 years recent application consultant experience preferred

Work Schedule Business Hours, with occasional off-shift requirements

Please note schedules may change due to operational needs.

Compensation BAND G

Range $49.30 - $60.53

Who We Are Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDIB.