About the role
Company Description
Join the Sheraton Suites Calgary Eau Claire (a uniquely managed Fairmont property within Accor) operating as a franchised Marriott property. Our team is committed to excellence, open, welcoming & engaged. Our workplace has a family feel and we work together towards common goals while assisting one another on a daily basis.
Sheraton Suites Calgary Eau Claire is designed for those in pursuit of adventure, joy and relaxation. Located downtown, our sophisticated hotel is nestled between the urban vibes of a bustling city and the peaceful tranquility of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.
Job Description
A smile and helping hand is what our guests will experience as you personally greet them on their arrival. As an Overnight Bell/Valet Attendant in our Guest Services department, your knowledge of the hotel and the professionalism you display will create a sense of 'welcome' like no other while you assist guests with baggage and valet parking.
Please note: This is a part-time overnight position. At this time, shifts required would be from 11pm to 7:30am and Friday and Saturday. Additional shifts may be available based on business volumes and vacation coverage when applicable.
What you will be doing:
- Consistently offer professional, friendly and engaging service
- Responsible for the timely and efficient transfer of luggage to and from guests' rooms, as well as the delivery of any other items within the hotel, fulfilling the role of Bellperson
- Responsible for valet parking of guests' vehicles upon arrival and departure
- Maintain the front entrance and walkways of the hotel, including snow removal when needed
- Assist guests regarding hotel facilities and familiarity with guestrooms, as required, in an informative and helpful way
- Assist guests with directions to attractions and locations within area
- Follow all policies, procedures and service standards, including all health & safety protocols
Qualifications
Your experience and skills include:
- Must possess a valid Alberta Class 5 driver's licence and present a current driver's abstract upon hire
- Ability to drive automatic and manual transmissions, as well as familiarity with various makes and models of vehicles is required
- Previous customer service experience is preferred
- Excellent communication and interpersonal skills and professional presentation
- Proven ability to work well under pressure in a fast paced environment
- Demonstrated team work skills, shown through examples of working cohesively as a team with fellow employees across various areas
- Ability to focus attention on guests needs, while remaining calm and courteous at all times
- Must be able to meet the physical demands of this position, including the ability to lift up to 50 lbs
Additional Information
At Sheraton Suites Calgary Eau Claire, we embrace an on-site work philosophy, inviting you to join us in our hotel. Here, it's more than just work; it's about nurturing the people-centered culture we hold dear.
What’s in it for you?
- Meals: A healthy meal on us every shift.
- Travel Discounts: Sweet deals at Accor and Marriott hotels worldwide.
- Dry Cleaning: Free dry-cleaning for your work attire.
- Skill Up: Custom learning programs to boost your talents.
- Impact: Join our Health & Safety, Sustainability, and Recognition Committees.
- Level Up: Potential to unlock new career heights with exciting growth paths.
BE PART OF OUR FUTURE.
If you are passionate about hospitality, driven by excellence, and eager to contribute, we want to hear from you. Join us and help shape the future of Sheraton Suites Calgary Eau Claire.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: resumes@sheratonsuites.com
#LI-AD1
About Accor
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the role
Company Description
Join the Sheraton Suites Calgary Eau Claire (a uniquely managed Fairmont property within Accor) operating as a franchised Marriott property. Our team is committed to excellence, open, welcoming & engaged. Our workplace has a family feel and we work together towards common goals while assisting one another on a daily basis.
Sheraton Suites Calgary Eau Claire is designed for those in pursuit of adventure, joy and relaxation. Located downtown, our sophisticated hotel is nestled between the urban vibes of a bustling city and the peaceful tranquility of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.
Job Description
A smile and helping hand is what our guests will experience as you personally greet them on their arrival. As an Overnight Bell/Valet Attendant in our Guest Services department, your knowledge of the hotel and the professionalism you display will create a sense of 'welcome' like no other while you assist guests with baggage and valet parking.
Please note: This is a part-time overnight position. At this time, shifts required would be from 11pm to 7:30am and Friday and Saturday. Additional shifts may be available based on business volumes and vacation coverage when applicable.
What you will be doing:
- Consistently offer professional, friendly and engaging service
- Responsible for the timely and efficient transfer of luggage to and from guests' rooms, as well as the delivery of any other items within the hotel, fulfilling the role of Bellperson
- Responsible for valet parking of guests' vehicles upon arrival and departure
- Maintain the front entrance and walkways of the hotel, including snow removal when needed
- Assist guests regarding hotel facilities and familiarity with guestrooms, as required, in an informative and helpful way
- Assist guests with directions to attractions and locations within area
- Follow all policies, procedures and service standards, including all health & safety protocols
Qualifications
Your experience and skills include:
- Must possess a valid Alberta Class 5 driver's licence and present a current driver's abstract upon hire
- Ability to drive automatic and manual transmissions, as well as familiarity with various makes and models of vehicles is required
- Previous customer service experience is preferred
- Excellent communication and interpersonal skills and professional presentation
- Proven ability to work well under pressure in a fast paced environment
- Demonstrated team work skills, shown through examples of working cohesively as a team with fellow employees across various areas
- Ability to focus attention on guests needs, while remaining calm and courteous at all times
- Must be able to meet the physical demands of this position, including the ability to lift up to 50 lbs
Additional Information
At Sheraton Suites Calgary Eau Claire, we embrace an on-site work philosophy, inviting you to join us in our hotel. Here, it's more than just work; it's about nurturing the people-centered culture we hold dear.
What’s in it for you?
- Meals: A healthy meal on us every shift.
- Travel Discounts: Sweet deals at Accor and Marriott hotels worldwide.
- Dry Cleaning: Free dry-cleaning for your work attire.
- Skill Up: Custom learning programs to boost your talents.
- Impact: Join our Health & Safety, Sustainability, and Recognition Committees.
- Level Up: Potential to unlock new career heights with exciting growth paths.
BE PART OF OUR FUTURE.
If you are passionate about hospitality, driven by excellence, and eager to contribute, we want to hear from you. Join us and help shape the future of Sheraton Suites Calgary Eau Claire.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: resumes@sheratonsuites.com
#LI-AD1
About Accor
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.