(PERMANENT PART TIME) SECRETARY - OUTPAITENT SCEDULING AND RESOURCE TEAM (OSRT)
About the role
JOB DESCRIPTION
Ontario Shores Centre for Mental Health Sciences requires an experienced Secretary to join our Outpatient Scheduling and Resource Team (OSRT). This team works collectively to provide excellence customer service and secretarial supports for outpatient clinics and patients.
The OSRT Secretary will provide a range of duties to our outpatient programs. Key responsibilities include (but are not limited to):
- Greeting and registering patients
- Booking follow-up appointments
- Providing word processing services to support outpatient teams
- Supply management
- Coordinating and booking appointments and groups
- Waitlist management
- Responding to telephone inquiries
- Maintaining multiple calendars
- Compiling statistical information and maintaining databases
- Maintaining accurate attendance records for payroll submission
Please Note: All secretaries in OSRT, must have the ability to work in all outpatient programs using this service, including off-site locations
Requirements:
-
Completion of Grade 12 or recognized equivalent
-
Secretary/Medical Office Administration Diploma strongly preferred
-
3 years secretarial experience in a hospital or medical clinic environment.
-
Knowledge of office procedures and guidelines
-
Intermediate to expert working knowledge of Microsoft Office Suite computer skills
-
Experience with scheduling and maintaining attendance records
-
Proven ability to work effectively as part of a team
-
Proven excellent interpersonal skills and effective oral/written communication skills.
-
Demonstrated excellent organizational, time management, prioritization, analytical, problem-solving, and conflict resolution skills.
-
Demonstrated planning and coordinating abilities.
-
Demonstrated ability to work with minimal supervision.
-
Ability to perform the physical demands of the position and maintain good attendance
-
Experience in a mental health environment an asset.
-
Experience with Meditech 6.0 and Ontario Telemedicine Network platforms strongly preferred
Link to OPSEU Wage Table - [https://www.ontarioshores.ca/media/1821]This position is part of the OPSEU bargaining unit
Vacancies: 1
This is for a new vacancy
Job Posting Closing: July 14th 2026, please note any applicants after this closing date will not be considered.
Not the right fit? Search for SECRETARY jobs in Whitby, Ontario, Canada
About Ontario Shores Centre for Mental Health Sciences
Ontario Shores Centre for Mental Health Sciences is a leader in mental health care, providing a spectrum of specialized assessments and treatment services for people living with complex mental illness. Patients benefit from a recovery-oriented environment of care, built on compassion, inspiration and hope. Ontario Shores engages in research, education and advocacy initiatives to advance the mental health care system.
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(PERMANENT PART TIME) SECRETARY - OUTPAITENT SCEDULING AND RESOURCE TEAM (OSRT)
About the role
JOB DESCRIPTION
Ontario Shores Centre for Mental Health Sciences requires an experienced Secretary to join our Outpatient Scheduling and Resource Team (OSRT). This team works collectively to provide excellence customer service and secretarial supports for outpatient clinics and patients.
The OSRT Secretary will provide a range of duties to our outpatient programs. Key responsibilities include (but are not limited to):
- Greeting and registering patients
- Booking follow-up appointments
- Providing word processing services to support outpatient teams
- Supply management
- Coordinating and booking appointments and groups
- Waitlist management
- Responding to telephone inquiries
- Maintaining multiple calendars
- Compiling statistical information and maintaining databases
- Maintaining accurate attendance records for payroll submission
Please Note: All secretaries in OSRT, must have the ability to work in all outpatient programs using this service, including off-site locations
Requirements:
-
Completion of Grade 12 or recognized equivalent
-
Secretary/Medical Office Administration Diploma strongly preferred
-
3 years secretarial experience in a hospital or medical clinic environment.
-
Knowledge of office procedures and guidelines
-
Intermediate to expert working knowledge of Microsoft Office Suite computer skills
-
Experience with scheduling and maintaining attendance records
-
Proven ability to work effectively as part of a team
-
Proven excellent interpersonal skills and effective oral/written communication skills.
-
Demonstrated excellent organizational, time management, prioritization, analytical, problem-solving, and conflict resolution skills.
-
Demonstrated planning and coordinating abilities.
-
Demonstrated ability to work with minimal supervision.
-
Ability to perform the physical demands of the position and maintain good attendance
-
Experience in a mental health environment an asset.
-
Experience with Meditech 6.0 and Ontario Telemedicine Network platforms strongly preferred
Link to OPSEU Wage Table - [https://www.ontarioshores.ca/media/1821]This position is part of the OPSEU bargaining unit
Vacancies: 1
This is for a new vacancy
Job Posting Closing: July 14th 2026, please note any applicants after this closing date will not be considered.
Not the right fit? Search for SECRETARY jobs in Whitby, Ontario, Canada
About Ontario Shores Centre for Mental Health Sciences
Ontario Shores Centre for Mental Health Sciences is a leader in mental health care, providing a spectrum of specialized assessments and treatment services for people living with complex mental illness. Patients benefit from a recovery-oriented environment of care, built on compassion, inspiration and hope. Ontario Shores engages in research, education and advocacy initiatives to advance the mental health care system.