Office Clerk – Billing
About the role
Office Clerk – Billing
Support administrative and billing operations in the insurance sector through policy updates, payment processing, data entry, and customer inquiry resolution. This hybrid contract role offers structured training, a collaborative environment, and exposure to financial operations while maintaining quality and service standards.
What is in it for you:
- Hourly salary of $17-18, based on experience.
- 6-month contract with the potential for permanent employment.
- Full-time position: 37.50 hours per week.
- Weekday schedule from 9 am to 5 pm.
- Hybrid work, with 3 days per week in the office.
Responsibilities:
- Handle sensitive issues to ensure customer satisfaction.
- Provide detailed verbal and written communication to business areas regarding inquiry resolutions.
- Identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives.
- Apply premium payments and deposits to policies.
- Facilitate changes to payment methods, banking information, and pre-authorized payment arrangements.
- Process wire payments, refunds, suspense clearing, premium offsets, and chargebacks.
- Respond to general billing and policy change inquiries.
- Conduct research and review policy histories.
What you will need to succeed:
- High school diploma required.
- Post-secondary education in Business or Administration is preferred.
- 1 year of experience in an office clerical or administrative environment.
- Experience in financial services, insurance, or a corporate administrative environment is an asset.
- Familiarity with billing or data processing is an asset.
- Strong data entry skills and excellent attention to detail.
- Basic knowledge of billing or administrative processes.
- Proficiency in Microsoft Office, including Excel, Word, and Outlook.
- Bilingual in English and French to communicate effectively with internal business partners and handle billing and policy-related inquiries in both languages.
- Strong organizational and time management skills.
- Ability to work independently and collaboratively within a team.
- Knowledge of policy or billing systems is an asset.
- Ability to manage high-volume administrative tasks.
Why Recruit Action?
Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.
Not the right fit? Search for Office Clerk jobs in Halifax, Nova Scotia, Canada
About Recruit Action inc.
Our mission: Recruit Action provides quality recruitment services through support and a personalized approach for both job seekers and businesses.
Doing business with Recruit Action ensures: - Peace of mind - Professional, personalized, and courteous service - Follow-ups according to your needs (daily or weekly) - A partnership - Working with passionate head hunters who have a thorough knowledge of the job market - Service focused on quality
Our success is linked to the success of both our corporate clients and job seekers, whom we consider as partners.
- We offer a specialized service and we understand the needs of our customers.
- We recognize that today's market is complex and requires personalized services.
- We understand the importance for companies to hire a person who shares the organization's values.
- We understand the importance for job seekers to find the job that’s right for them in the long term.
Similar Jobs
Office Clerk – Billing
About the role
Office Clerk – Billing
Support administrative and billing operations in the insurance sector through policy updates, payment processing, data entry, and customer inquiry resolution. This hybrid contract role offers structured training, a collaborative environment, and exposure to financial operations while maintaining quality and service standards.
What is in it for you:
- Hourly salary of $17-18, based on experience.
- 6-month contract with the potential for permanent employment.
- Full-time position: 37.50 hours per week.
- Weekday schedule from 9 am to 5 pm.
- Hybrid work, with 3 days per week in the office.
Responsibilities:
- Handle sensitive issues to ensure customer satisfaction.
- Provide detailed verbal and written communication to business areas regarding inquiry resolutions.
- Identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives.
- Apply premium payments and deposits to policies.
- Facilitate changes to payment methods, banking information, and pre-authorized payment arrangements.
- Process wire payments, refunds, suspense clearing, premium offsets, and chargebacks.
- Respond to general billing and policy change inquiries.
- Conduct research and review policy histories.
What you will need to succeed:
- High school diploma required.
- Post-secondary education in Business or Administration is preferred.
- 1 year of experience in an office clerical or administrative environment.
- Experience in financial services, insurance, or a corporate administrative environment is an asset.
- Familiarity with billing or data processing is an asset.
- Strong data entry skills and excellent attention to detail.
- Basic knowledge of billing or administrative processes.
- Proficiency in Microsoft Office, including Excel, Word, and Outlook.
- Bilingual in English and French to communicate effectively with internal business partners and handle billing and policy-related inquiries in both languages.
- Strong organizational and time management skills.
- Ability to work independently and collaboratively within a team.
- Knowledge of policy or billing systems is an asset.
- Ability to manage high-volume administrative tasks.
Why Recruit Action?
Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.
Not the right fit? Search for Office Clerk jobs in Halifax, Nova Scotia, Canada
About Recruit Action inc.
Our mission: Recruit Action provides quality recruitment services through support and a personalized approach for both job seekers and businesses.
Doing business with Recruit Action ensures: - Peace of mind - Professional, personalized, and courteous service - Follow-ups according to your needs (daily or weekly) - A partnership - Working with passionate head hunters who have a thorough knowledge of the job market - Service focused on quality
Our success is linked to the success of both our corporate clients and job seekers, whom we consider as partners.
- We offer a specialized service and we understand the needs of our customers.
- We recognize that today's market is complex and requires personalized services.
- We understand the importance for companies to hire a person who shares the organization's values.
- We understand the importance for job seekers to find the job that’s right for them in the long term.