About the role
About Calian
At Calian, we help organizations overcome obstacles, manage risks, and drive progress. Since 1982, we’ve grown from a small consulting firm into a trusted global company across defence, space, health, nuclear energy, public safety, and government.
We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by solving real-world challenges, we want you on our team.
Position Overview
Calian is currently hiring Crisis Support Workers to support a 911 call centre for a public safety organization.
We are looking for 12 hour coverage (7AM-7PM and 7PM-7AM).
Responsibilities
Offer immediate de-escalation and support to those experiencing a mental health crisis Divert non-emergent mental health-related calls for service, to more appropriate services including regional mental health and addiction support services Decrease the volume of non-emergent mental health-related calls Reduce the use of public safety personnel for non-emergent responses when appropriate Help individuals experiencing mental health crises by offering better pathways to meet their needs and supporting the de-stigmatization of mental health issues.
Qualifications
University degree or college diploma in psychology, social work, nursing, counselling or equivalent. Telephone crisis service delivery, preferably more than 2 years’ experience Experience providing intensive brief intervention, crisis intervention and system navigation to clients over the phone Delivery of over the phone assessments and safety planning Demonstrated ability to effectively provide over the phone crisis intervention to individuals experiencing crisis Ability to effectively identify problems and offer appropriate resources, referrals, and information to assist the individual in resolving the crisis Strong knowledge of appropriate mental health, addiction, problem gaming/gambling and other community resources for system navigation and referral Critical thinking and problem-solving skills Ability to effectively and efficiently navigate multiple computer systems Ability to work well both independently and as part of a multi-disciplinary team.
Additional Requirements
You will be able to obtain a Provincial Security Clearance
Compensation
$33-$35/hour plus shift premium
Vacancy
There are 7 vacancies
AI Usage Disclosure
At Calian, we do not use Artificial Intelligence (AI) to screen or evaluate candidates. AI tools may support backend administrative tasks, but they do not influence hiring decisions. All evaluations and decisions are made by real people on our recruitment team and hiring managers. All applicants are reviewed and only those chosen for an interview will be contacted by our recruiting team.
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About Calian
Calian GNSS is a leading producer of high-performance GNSS antennas and related products that are focused on the requirements for precision and multi-constellational GNSS receivers. We offer a wide range of high-performance products in many formats to specifically address the requirements of most GNSS applications, including Globalstar and Iridium SATCOM. We pride ourselves in producing the very best antennas available in the mid-range market segment.
Calian GNSS also produces a comprehensive range of end-to-end telematics systems for the two way radio systems, most particularly for Motorola MOTOTRBO™ products, Tait DMR and P25 systems and Kenwood Nexedge™ products.
The Calian GNSS team is composed of seasoned professionals with a long history in GNSS antennas and RF product radio systems. Innovation is a core value in our corporate culture.
Tallysman was acquired by Calian Group Ltd. in September 2020.
Similar Jobs
About the role
About Calian
At Calian, we help organizations overcome obstacles, manage risks, and drive progress. Since 1982, we’ve grown from a small consulting firm into a trusted global company across defence, space, health, nuclear energy, public safety, and government.
We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by solving real-world challenges, we want you on our team.
Position Overview
Calian is currently hiring Crisis Support Workers to support a 911 call centre for a public safety organization.
We are looking for 12 hour coverage (7AM-7PM and 7PM-7AM).
Responsibilities
Offer immediate de-escalation and support to those experiencing a mental health crisis Divert non-emergent mental health-related calls for service, to more appropriate services including regional mental health and addiction support services Decrease the volume of non-emergent mental health-related calls Reduce the use of public safety personnel for non-emergent responses when appropriate Help individuals experiencing mental health crises by offering better pathways to meet their needs and supporting the de-stigmatization of mental health issues.
Qualifications
University degree or college diploma in psychology, social work, nursing, counselling or equivalent. Telephone crisis service delivery, preferably more than 2 years’ experience Experience providing intensive brief intervention, crisis intervention and system navigation to clients over the phone Delivery of over the phone assessments and safety planning Demonstrated ability to effectively provide over the phone crisis intervention to individuals experiencing crisis Ability to effectively identify problems and offer appropriate resources, referrals, and information to assist the individual in resolving the crisis Strong knowledge of appropriate mental health, addiction, problem gaming/gambling and other community resources for system navigation and referral Critical thinking and problem-solving skills Ability to effectively and efficiently navigate multiple computer systems Ability to work well both independently and as part of a multi-disciplinary team.
Additional Requirements
You will be able to obtain a Provincial Security Clearance
Compensation
$33-$35/hour plus shift premium
Vacancy
There are 7 vacancies
AI Usage Disclosure
At Calian, we do not use Artificial Intelligence (AI) to screen or evaluate candidates. AI tools may support backend administrative tasks, but they do not influence hiring decisions. All evaluations and decisions are made by real people on our recruitment team and hiring managers. All applicants are reviewed and only those chosen for an interview will be contacted by our recruiting team.
Related Careers
Consultant Psychologist
London, ON
Windsor, ON
Casual
Health Clinical Psychologists
2026-06-15
Primary Care Physician
London, ON
Full Time
Health Physicians
2026-06-23
Not the right fit? Search for Crisis Support Worker jobs in London, Ontario, Canada
About Calian
Calian GNSS is a leading producer of high-performance GNSS antennas and related products that are focused on the requirements for precision and multi-constellational GNSS receivers. We offer a wide range of high-performance products in many formats to specifically address the requirements of most GNSS applications, including Globalstar and Iridium SATCOM. We pride ourselves in producing the very best antennas available in the mid-range market segment.
Calian GNSS also produces a comprehensive range of end-to-end telematics systems for the two way radio systems, most particularly for Motorola MOTOTRBO™ products, Tait DMR and P25 systems and Kenwood Nexedge™ products.
The Calian GNSS team is composed of seasoned professionals with a long history in GNSS antennas and RF product radio systems. Innovation is a core value in our corporate culture.
Tallysman was acquired by Calian Group Ltd. in September 2020.