About the role
River Rock Casino Resort is currently looking an experienced Banquet Server to join our team. The successful candidate will report to the Manager, Food and Beverage and will be an integral part of our Food and Beverage team. The main responsibilities for this role will be assisting with room set up and serving of guests.
Duties and responsibilities for our next Banquet Server will include:
- Assisting with room and table set up
- Buffet and/or coffee break set up
- Refreshing buffet and/or coffee stations
- Serving guests menu items in a prompt and courteous manner and checking to ensure satisfaction
- Performing pre and post shift duties, folding napkins, filling condiments etc.
- Clearing tables, removing glasses and re-stocking if required
- Assisting other Servers as necessary
- Liaising and communicating effectively with all appropriate operational departments
- Ensuring compliance with licensing laws, health and safety and other statutory regulations
- Performing other duties as assigned or directed
Successful candidates will demonstrate the following qualifications:
- Some experience in a Food and Beverage environment
- Banquet experience an asset
- Serving It Right, Smart Serve or IGB certification, or the ability to obtain a Serving it Right Certification
- The ability to stand for long periods of time
- Exceptional interpersonal and communications skills
- Fantastic customer service skills
- Excellent multi-tasking skills
- Being collaborative and never losing sight of being a part of a team
- The ability to successfully obtain a criminal record check
- A willingness to learn, develop and achieve new skills for personal and professional development
- Live GCE’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
- A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence
Candidates must be ready and willing to work a flexible schedule, including afternoons, evenings, nights, graveyards, weekends, and holidays. The hours of work will be based on operational and business needs.
About Great Canadian Entertainment
Founded in 1982 as Great Canadian Gaming Corporation, Great Canadian Entertainment is an Ontario- based company that operates gaming, entertainment and hospitality destinations across Ontario, British Columbia, New Brunswick, and Nova Scotia. We’re driven by our vision, which is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Fundamental to the company's culture is its commitment to social responsibility. "Proud of our people, our business, our community" is Great Canadian Entertainment's brand that unifies the company's community, volunteering, and social responsibility efforts. Under the Proud program, Great Canadian Entertainment annually supports hundreds of charitable and non-profit organizations in Canada. In each Canadian gaming jurisdiction, a significant portion of gross gaming revenue from gaming facilities is retained by our Crown partners on behalf of their provincial government for the purpose of supporting programs like healthcare, education, and social services.
Follow us on social media for more:
Facebook: @GRTCanadian Instagram: @GRTCanadian Twitter: @GRTCanadian
About the role
River Rock Casino Resort is currently looking an experienced Banquet Server to join our team. The successful candidate will report to the Manager, Food and Beverage and will be an integral part of our Food and Beverage team. The main responsibilities for this role will be assisting with room set up and serving of guests.
Duties and responsibilities for our next Banquet Server will include:
- Assisting with room and table set up
- Buffet and/or coffee break set up
- Refreshing buffet and/or coffee stations
- Serving guests menu items in a prompt and courteous manner and checking to ensure satisfaction
- Performing pre and post shift duties, folding napkins, filling condiments etc.
- Clearing tables, removing glasses and re-stocking if required
- Assisting other Servers as necessary
- Liaising and communicating effectively with all appropriate operational departments
- Ensuring compliance with licensing laws, health and safety and other statutory regulations
- Performing other duties as assigned or directed
Successful candidates will demonstrate the following qualifications:
- Some experience in a Food and Beverage environment
- Banquet experience an asset
- Serving It Right, Smart Serve or IGB certification, or the ability to obtain a Serving it Right Certification
- The ability to stand for long periods of time
- Exceptional interpersonal and communications skills
- Fantastic customer service skills
- Excellent multi-tasking skills
- Being collaborative and never losing sight of being a part of a team
- The ability to successfully obtain a criminal record check
- A willingness to learn, develop and achieve new skills for personal and professional development
- Live GCE’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
- A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence
Candidates must be ready and willing to work a flexible schedule, including afternoons, evenings, nights, graveyards, weekends, and holidays. The hours of work will be based on operational and business needs.
About Great Canadian Entertainment
Founded in 1982 as Great Canadian Gaming Corporation, Great Canadian Entertainment is an Ontario- based company that operates gaming, entertainment and hospitality destinations across Ontario, British Columbia, New Brunswick, and Nova Scotia. We’re driven by our vision, which is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Fundamental to the company's culture is its commitment to social responsibility. "Proud of our people, our business, our community" is Great Canadian Entertainment's brand that unifies the company's community, volunteering, and social responsibility efforts. Under the Proud program, Great Canadian Entertainment annually supports hundreds of charitable and non-profit organizations in Canada. In each Canadian gaming jurisdiction, a significant portion of gross gaming revenue from gaming facilities is retained by our Crown partners on behalf of their provincial government for the purpose of supporting programs like healthcare, education, and social services.
Follow us on social media for more:
Facebook: @GRTCanadian Instagram: @GRTCanadian Twitter: @GRTCanadian