Top Benefits
About the role
Company Description
Why work for Fairmont Vancouver Airport?
Steps away from the airline gates, Fairmont Vancouver Airport offers 397 beautifully appointed accommodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.
What's in it for you?
- An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
- The only luxury hospitality group to be awarded Great Place to Work® Canada
- The opportunity to have fun at work alongside passionate hoteliers
- The opportunity to live, work and play across the world through our employee travel and internal transfer programs
- Complimentary duty meal in our colleague dining room
- Complimentary hotel stay for two through our BE OUR GUEST program
- Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
- Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and DEI Committees
- A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
- A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
- 30% reimbursement for TransLink monthly pass or YVR Employee Parking pass
- Annual salary range of $60,000 – $63,000
Job Description
Sales Coordinator
You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your Sales team at Fairmont Vancouver Airport.
What you will be doing:
- Consistently offer professional, engaging and friendly service to clients and internal colleagues mostly conducted via phone and email
- Qualifies general inquiries by engaging with potential and existing clients via phone, and directs to appropriate Sales person
- Responds to inquiries from customers in the absence of direct Sales personnel by following direction of another Sales manager
- Conduct on-site inspections in the absence of a Sales Manager
- Ensure prompt and courteous service is extended to both internal and external customers
- Maintains positive relationships will all guests, vendors, colleagues and Global Sales network via all forms of communication
- Has a complete knowledge of hotel's services and facilities
- Oversees communication to assigned key local accounts/programs duties
Qualifications
Your experience and skills include:
- Previous hotel experience is preferred
- Business and/or Hotel Post-Secondary Diploma preferred
- Microsoft Office suite of software literacy required
- Opera Sales & Catering and Opera Property Manager or Opera Cloud experience preferred
- Ability to assume key operator responsibilities for all technological equipment in the office
- Past Sales experience (internal or external) an asset
- Adhere to Fairmont Appearance & Grooming Guidelines
- Excellent interpersonal and communication skills
- Ability to prioritize work in an environment with multiple interests
- Ability to handle complex and confidential information with discretion
Additional Information
**Visa Requirements:**Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
**Our commitment to Diversity & Inclusion:**We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS
Not the right fit? Search for Sales Coordinator jobs in Richmond, BC
About Accor
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
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Top Benefits
About the role
Company Description
Why work for Fairmont Vancouver Airport?
Steps away from the airline gates, Fairmont Vancouver Airport offers 397 beautifully appointed accommodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.
What's in it for you?
- An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
- The only luxury hospitality group to be awarded Great Place to Work® Canada
- The opportunity to have fun at work alongside passionate hoteliers
- The opportunity to live, work and play across the world through our employee travel and internal transfer programs
- Complimentary duty meal in our colleague dining room
- Complimentary hotel stay for two through our BE OUR GUEST program
- Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
- Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and DEI Committees
- A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
- A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
- 30% reimbursement for TransLink monthly pass or YVR Employee Parking pass
- Annual salary range of $60,000 – $63,000
Job Description
Sales Coordinator
You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your Sales team at Fairmont Vancouver Airport.
What you will be doing:
- Consistently offer professional, engaging and friendly service to clients and internal colleagues mostly conducted via phone and email
- Qualifies general inquiries by engaging with potential and existing clients via phone, and directs to appropriate Sales person
- Responds to inquiries from customers in the absence of direct Sales personnel by following direction of another Sales manager
- Conduct on-site inspections in the absence of a Sales Manager
- Ensure prompt and courteous service is extended to both internal and external customers
- Maintains positive relationships will all guests, vendors, colleagues and Global Sales network via all forms of communication
- Has a complete knowledge of hotel's services and facilities
- Oversees communication to assigned key local accounts/programs duties
Qualifications
Your experience and skills include:
- Previous hotel experience is preferred
- Business and/or Hotel Post-Secondary Diploma preferred
- Microsoft Office suite of software literacy required
- Opera Sales & Catering and Opera Property Manager or Opera Cloud experience preferred
- Ability to assume key operator responsibilities for all technological equipment in the office
- Past Sales experience (internal or external) an asset
- Adhere to Fairmont Appearance & Grooming Guidelines
- Excellent interpersonal and communication skills
- Ability to prioritize work in an environment with multiple interests
- Ability to handle complex and confidential information with discretion
Additional Information
**Visa Requirements:**Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
**Our commitment to Diversity & Inclusion:**We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS
Not the right fit? Search for Sales Coordinator jobs in Richmond, BC
About Accor
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.