Patient Administrative Associate - ICP Ambulatory Care Rapid Referral Clinic Float PAA - Temporary Full-time 2025-14865 (2025-14865)
About the role
Summary Of Duties The PAA will be supporting the ambulatory care procedure areas (cystoscopy, endoscopy and colposcopy). PAA is responsible for the co-ordination of patient flow and patient activities; administrative services for the patient care unit; and the maintenance of patient records, staffing, scheduling, payroll, and administrative support to patient care unit.
Qualifications/Skills
- Community College Diploma
- Outstanding Customer Service Skills essential
- Medical Terminology course
- Candidates who have successfully completed the Hospital's PAA training and successfully met the requirements of the Performance Review and Development Plan (i.e. confirmed in the PAA role) will be given priority consideration
- One year of Administrative/Business experience required, in a health care setting preferred
- Demonstrated Patient-Focused Care/Customer Service behaviour
- Working knowledge of Excel
- Working knowledge of hospital systems including Kronos ESP/RESP, PAS, Quadramed, SunnyCare, OR Manager -PICIS & TrackOR application preferred
- Keyboarding at 40 w.p.m. or data entry of 106 net keystrokes/minute
- Ability to organize work effectively, and work at a fast pace in an unpredictable environment
- Excellent problem-solving and communication skills
- Demonstrated ability to work in a team environment
About Sunnybrook Health Sciences Centre
From our beginnings as a hospital for Canadian veterans, Sunnybrook has flourished into a fully affiliated teaching hospital of the University of Toronto, evolving to meet the needs of our growing community.
Today, with 1.3 million patient visits each year, Sunnybrook has established itself across three campuses and is home to Canada's largest trauma centre.
Sunnybrook's groundbreaking research changes the way patients are treated around the world. Our over 200 scientists and clinician-scientists conduct more than $100 million of breakthrough research each year. Tomorrow, we will discover ways to treat the untreatable.
Our mission is to care for our patients and their families when it matters most.
Our vision is to invent the future of health care.
Our values are: excellence, collaboration, accountability, respect and engagement.
See Sunnybrook's ambitious plan to invent the future of health care: sunnybrook.ca/strategicplan
Patient Administrative Associate - ICP Ambulatory Care Rapid Referral Clinic Float PAA - Temporary Full-time 2025-14865 (2025-14865)
About the role
Summary Of Duties The PAA will be supporting the ambulatory care procedure areas (cystoscopy, endoscopy and colposcopy). PAA is responsible for the co-ordination of patient flow and patient activities; administrative services for the patient care unit; and the maintenance of patient records, staffing, scheduling, payroll, and administrative support to patient care unit.
Qualifications/Skills
- Community College Diploma
- Outstanding Customer Service Skills essential
- Medical Terminology course
- Candidates who have successfully completed the Hospital's PAA training and successfully met the requirements of the Performance Review and Development Plan (i.e. confirmed in the PAA role) will be given priority consideration
- One year of Administrative/Business experience required, in a health care setting preferred
- Demonstrated Patient-Focused Care/Customer Service behaviour
- Working knowledge of Excel
- Working knowledge of hospital systems including Kronos ESP/RESP, PAS, Quadramed, SunnyCare, OR Manager -PICIS & TrackOR application preferred
- Keyboarding at 40 w.p.m. or data entry of 106 net keystrokes/minute
- Ability to organize work effectively, and work at a fast pace in an unpredictable environment
- Excellent problem-solving and communication skills
- Demonstrated ability to work in a team environment
About Sunnybrook Health Sciences Centre
From our beginnings as a hospital for Canadian veterans, Sunnybrook has flourished into a fully affiliated teaching hospital of the University of Toronto, evolving to meet the needs of our growing community.
Today, with 1.3 million patient visits each year, Sunnybrook has established itself across three campuses and is home to Canada's largest trauma centre.
Sunnybrook's groundbreaking research changes the way patients are treated around the world. Our over 200 scientists and clinician-scientists conduct more than $100 million of breakthrough research each year. Tomorrow, we will discover ways to treat the untreatable.
Our mission is to care for our patients and their families when it matters most.
Our vision is to invent the future of health care.
Our values are: excellence, collaboration, accountability, respect and engagement.
See Sunnybrook's ambitious plan to invent the future of health care: sunnybrook.ca/strategicplan