Top Benefits
About the role
Introduction
Milton Hyundai is looking for an enthusiastic Automotive Service Advisor to join our service team. This is an opportunity to work for a growing store, in a growing community, with one of the most popular automotive brands in the World! We are willing to train those without automotive experience.
This is an ideal opportunity for an individual looking for an opportunity to break into automotive service and/or someone looking for a fresh start with a growing dealership.
Company
Based in Milton, ON, Milton Hyundai is a member of a well-respected automotive group that includes three dealerships in Milton. In its over 60 years of being in the automotive business, our group believes in making its customers feel welcome and comfortable and are passionate about providing a 'wow' experience.
What We Offer:
- Group Benefits Program
- Competitive compensation package
- Ongoing training initiatives
- Positive team atmosphere
- Opportunity for growth within our organization
With over 160 talented employees working in our dealership group, Milton Hyundai is committed to hiring and retaining the very best. Start your career with us today!
Position Overview
Assist Service Advisor Team in acting as the primary contact for our service customers you will be expected to create the impression of the Hyundai brand, promoting and ensuring a high level of customer satisfaction. You will be helping us create a 'wow' factor with our service clients by promptly and warmly greeting customers, enhancing the sale of labor and parts and advising and providing recommendations and estimates for the diagnosis of vehicle problem(s).
Skill Requirements
- Excellent communication and interpersonal skills and a desire to ensure 100% customer satisfaction
- Excellent organizational skills - being able to monitor open repair orders and current status of vehicles while in for repair, keeping customers informed at all times
- Excellent follow-up skills
- Good presentation skills, able to explain the features, benefits and advantages of recommended services and required repairs to customers while their vehicles are in for servicing
- A team player with a positive attitude
- Working knowledge of the PBS operating system would be an asset
Requirements:
- Minimum one (1) year of sales/customer service experience preferred
- A valid ON driver's licence and clean driver’s abstract are required for this role
About MILTON HYUNDAI
Milton Hyundai is owned and operated by the Gorman family, who are actively involved in the day to day operations. With over 60 years automotive experience the Gorman’s and their team have built a reputation of taking care of the thousands of customers who have relied on them for all their automotive needs.
In addition to the new and used vehicle showrooms, Milton Hyundai has a complete Service department that services all makes and models, a complete Parts and Accessories department and a full service retail Vehicle Cleaning and Detailing Centre.
“We strive to be different in every way possible. For as long as I can remember our company has been committed to building lifelong relationships with our customers. It’s never been about selling or servicing a vehicle just once. It’s about building trust and developing relationships by providing top-quality product and a team of employees committed to delivering an outstanding sales and service experience. We’re always looking beyond today to ensure we deliver the quality, value and the experience our customers want and deserve”. Chris Gorman, President
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Top Benefits
About the role
Introduction
Milton Hyundai is looking for an enthusiastic Automotive Service Advisor to join our service team. This is an opportunity to work for a growing store, in a growing community, with one of the most popular automotive brands in the World! We are willing to train those without automotive experience.
This is an ideal opportunity for an individual looking for an opportunity to break into automotive service and/or someone looking for a fresh start with a growing dealership.
Company
Based in Milton, ON, Milton Hyundai is a member of a well-respected automotive group that includes three dealerships in Milton. In its over 60 years of being in the automotive business, our group believes in making its customers feel welcome and comfortable and are passionate about providing a 'wow' experience.
What We Offer:
- Group Benefits Program
- Competitive compensation package
- Ongoing training initiatives
- Positive team atmosphere
- Opportunity for growth within our organization
With over 160 talented employees working in our dealership group, Milton Hyundai is committed to hiring and retaining the very best. Start your career with us today!
Position Overview
Assist Service Advisor Team in acting as the primary contact for our service customers you will be expected to create the impression of the Hyundai brand, promoting and ensuring a high level of customer satisfaction. You will be helping us create a 'wow' factor with our service clients by promptly and warmly greeting customers, enhancing the sale of labor and parts and advising and providing recommendations and estimates for the diagnosis of vehicle problem(s).
Skill Requirements
- Excellent communication and interpersonal skills and a desire to ensure 100% customer satisfaction
- Excellent organizational skills - being able to monitor open repair orders and current status of vehicles while in for repair, keeping customers informed at all times
- Excellent follow-up skills
- Good presentation skills, able to explain the features, benefits and advantages of recommended services and required repairs to customers while their vehicles are in for servicing
- A team player with a positive attitude
- Working knowledge of the PBS operating system would be an asset
Requirements:
- Minimum one (1) year of sales/customer service experience preferred
- A valid ON driver's licence and clean driver’s abstract are required for this role
About MILTON HYUNDAI
Milton Hyundai is owned and operated by the Gorman family, who are actively involved in the day to day operations. With over 60 years automotive experience the Gorman’s and their team have built a reputation of taking care of the thousands of customers who have relied on them for all their automotive needs.
In addition to the new and used vehicle showrooms, Milton Hyundai has a complete Service department that services all makes and models, a complete Parts and Accessories department and a full service retail Vehicle Cleaning and Detailing Centre.
“We strive to be different in every way possible. For as long as I can remember our company has been committed to building lifelong relationships with our customers. It’s never been about selling or servicing a vehicle just once. It’s about building trust and developing relationships by providing top-quality product and a team of employees committed to delivering an outstanding sales and service experience. We’re always looking beyond today to ensure we deliver the quality, value and the experience our customers want and deserve”. Chris Gorman, President