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Receptionist - Summer Student

Ottawa, ON
CA$20 - CA$22/hour
Mid Level
Temporary
Full-Time

About the role

CLV Group is redefining what a Canadian real estate platform can be. As an integrated investor, developer, and operator, we acquire, transform, and manage real estate assets at scale. Our model combines disciplined capital allocation, bold redevelopment strategies, and operational excellence to generate durable long term value.

We are not simply growing. We are building one of the most dynamic real estate platforms in the country.

Real estate shapes cities, communities, and lives. The spaces we create are homes, workplaces, and gathering places where life happens. That responsibility drives how we invest, build, and operate. From large scale office to residential conversions to complex mixed use communities, we focus on unlocking potential and delivering real world impact through design, sustainability, and execution.

Our culture is rooted in passion, purpose, and a strong sense of community. We cultivate thriving environments where residents, businesses, and neighbourhoods flourish. Philanthropy and social responsibility are embedded into our DNA, ensuring that as we grow, so do the communities we serve. We want to show the world that a business can scale AND do good at the same time.

With a landmark acquisition underway and a robust national pipeline, we are expanding our footprint, deepening our capabilities, and accelerating our trajectory. This is not incremental growth. It is transformational expansion that will shape the next era of our organization and the communities we serve. For investors, we offer disciplined growth, institutional strength, and long term value creation at scale. For exceptional talent, we offer something rare: the opportunity to help build a category defining real estate platform from the inside. This is a moment to step into complexity, drive change, and leave a lasting mark on cities across Canada.

Learn more about CLV here:

https://www.clvgroup.com/

Learn more about our upcoming acquisition here
https://renx.ca/interrent-reit-agrees-to-4b-acquisition-by-clv-group-gic

Today we are thrilled to confirm an opportunity for a summer student to join our team. At CLV Group, our commitment to exceptional service starts at the front door—and we’re looking for someone truly special to be that first impression. We are seeking a receptionist who is more than a greeter—they are a brand champion, a cultural ambassador, and the trusted go-to for both our internal teams and the many residents, partners, and guests we welcome every day.

If you’re the kind of person who radiates positivity, builds instant trust, and thrives on helping others while keeping operations running smoothly—you might be the ray of sunshine we’re looking for.

This full-time, in-person position starts immediately with an end date of September 2026. It is rooted in office support, resident service, and cross-departmental coordination, with direct involvement in leasing, legal, community programming, parking, and maintenance. But above all, you will play a key role in strengthening employee engagement, building a welcoming office culture, and becoming the friendly, dependable face everyone can rely on.

In addition to the typical duties expected of a high performing receptionist, responsibilities will include:

First Impressions

  • Warmly greet residents, contractors, interview candidates, vendors, and guests—ensuring every visitor feels welcomed, respected, and cared for
  • Represent CLV Group with professionalism, positivity, and deep pride in our brand and values
  • Serve as a brand ambassador for the company—upholding our commitment to service, community, and excellence

Communication & Inquiry Support

  • Answer and route incoming calls with care and clarity, addressing general inquiries or referring to the right team
  • Maintain shared inboxes and delegate emails to the appropriate staff, ensuring all inquiries are handled promptly
  • Support community partnerships and charity contacts related to leasing and resident programs

Administrative Support & Coordination

  • Sort and distribute physical mail and courier shipments, as well as coordinate outgoing deliveries
  • Track and manage office supplies, kitchen/snack orders, and printing needs
  • Assist with ad hoc administrative needs for internal departments
  • Always take initiative—anticipating what needs to get done and rolling up your sleeves to make sure it gets done

Leasing & Resident Services

  • Support leasing teams by processing applications, handling payment for first and last month’s rent, and coordinating follow-ups with applicants
  • Help residents with in-person payments and general account inquiries
  • Ensure a friendly, organized experience for those exploring or moving into our communities

Legal Administration

  • File and track legal documentation and payment plans for residents
  • Submit and manage filings with the Landlord and Tenant Board
  • Respond to resident questions about legal cases and provide regular updates
  • Prepare regular reports as required

Maintenance & Problem Solving

  • Direct maintenance issues to the Residential Portal and notify the appropriate property team

  • Be a calm, solutions-oriented point of contact for residents and staff during service issues

Qualifications

  • 2–3 years in a receptionist, office administration, or customer service role (yes, we love any service related experience from retail to food industries), or related experience

  • Fluency in English; French and/or Spanish are strong assets

  • Experience working in real estate, legal admin, leasing, or non-profit settings would be awesome, but not mandatory

  • Strong skills in Microsoft Office Suite. Comfort with CRM or property management tools would be considered an asset

  • A team-first mindset with a high level of professionalism, discretion, and empathy

This role is based in our offices five days a week, giving you the opportunity to work closely with your colleagues, learn from experienced professionals, and grow in a highly engaged team environment.

Most importantly, we are a small yet mighty team. This is a roll up your sleeves, help where needed role. We show up for one another, pitch in when required, and support each other’s success. We are looking for teammates who are culture builders, who will positively contribute wherever needed just as this team will do for you when you need it.

The range for this role is $20.00 - $22.00 per hour. Final compensation will be determined based on a variety of factors including skills, experience, educational attainment, professional designations, languages, internal equity, and other job related requirements.We recognize that individuals bring different skill sets, strengths, and career experiences, and we encourage candidates at all stages of their career to apply. If your experience or compensation expectations differ from the posted range, we still welcome your application, as we value potential, growth, and the unique contributions each person can bring to CLV Group.

**Learn more about careers at CLV here:**https://www.clvgroup.com/careers/talent-and-culture/

We are committed to diversity in our workforce and are proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.

We strive to make our website and application process accessible to all users. Accommodation is available upon request for candidates taking part in all aspects of the selection process. Please send an email to hr@clvgroup.com and let us know the nature of your request and your contact information. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.

We are committed to ensuring a fair and transparent recruitment process. We sometimes use artificial intelligence (AI) tools in the initial step of the recruitment process to find candidates and compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.

Our team handles a lot of sensitive information, which means we require all candidates that receive and accept employment offers to complete a background check before being hired.

Only selected candidates will be contacted. No phone calls please.

Thank you for your time and desire to join our winning team and to play a critical role in developing future communities across Canada.

We appreciate your interest in exploring this career opportunity with CLV Group!

About CLV Group Inc.

Real Estate
201-500

CLV provides private property management services and apartments for rent.

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