About the role
It’s not a package. It’s a promise®. As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you. Description The Change Manager, Enterprise Change is responsible for supporting the successful adoption of key business changes by applying structured change management methodologies, building stakeholder readiness, and enabling employees to effectively adapt to change.
Reporting to the Senior Manager, Enterprise Change, this role partners with project teams, functional stakeholders, and leaders to assess people impacts, mitigate risks, and support the delivery and sustainment of change initiatives. The Change Manager contributes to operational readiness activities, stakeholder engagement, and adoption measurement to ensure changes are effectively implemented at the project and program level. Responsibilities Enterprise Change Management Delivery
Apply structured change management methodologies to support the people side of change across assigned initiatives. Conduct stakeholder impact assessments and readiness assessments to identify risks, barriers, and change implications. Develop and execute change management plans, including communications, training, stakeholder engagement, and reinforcement activities. Support the execution of communication and training strategies aligned with project timelines. Collaborate with project teams to ensure alignment between technical delivery and change activities. Track and report on change readiness, adoption, and employee proficiency metrics. Identify risks and issues and escalate as required.
Stakeholder Engagement & Enablement
Partner with business stakeholders to support engagement and readiness activities. Support leaders and people managers in understanding their role in enabling change. Help establish and maintain change champion networks to drive awareness and adoption. Facilitate workshops, stakeholder sessions, and feedback loops to support change initiatives.
Change Framework & Continuous Improvement
Apply enterprise change management frameworks, tools, and templates to deliver consistent outcomes. Contribute to the continuous improvement of change management practices, tools, and templates. Support the development of reporting and insights related to change readiness and adoption. Ensure alignment with enterprise governance standards and change practices.
Project & Portfolio Support
Support portfolio-level initiatives by providing input into change impacts, risks, and readiness considerations. Contribute to integrated project planning to ensure change activities are embedded within delivery plans. Provide regular status updates on change activities and progress across assigned projects
Experience Required Qualifications
University degree required. 3–5+ years of experience supporting or delivering change management initiatives. Knowledge of change management methodologies (Prosci certification is an asset). Strong communication, stakeholder engagement, and facilitation skills. Proficiency in MS Office tools. Project management experience or certification (PMP) is an asset.
Key Competencies
Strong execution and delivery focus Stakeholder collaboration and relationship-building Analytical thinking and problem-solving Adaptability and ability to manage multiple priorities Customer and people-centric mindset
Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs. POSTING DETAILSLocation: 530 - Corporate Working Conditions: Office Environment Reports to: Senior Manager Change Management --- Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request. Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster. Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com. To apply, visit our Careers Page. We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive. Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.
Not the right fit? Search for Change Management Manager jobs in Mississauga, Ontario, Canada
About Purolator Inc.
Purolator Inc. is Canada’s leading integrated freight, parcel and logistics solutions provider. Celebrating over 60 years of delivering its customers’ promises, Purolator continues to expand its reach, renowned service levels and reliability to more people, more businesses and more places across the country and around the world. Purolator is proud of its Canadian heritage and is focused on sustainably positioning itself for future growth and success. Purolator is also committed to contributing to the well-being of the communities it serves and where more than 14,000 of its teammates live, work and play.
Purolator's Social Media Guidelines: https://www.purolator.com/sites/default/files/2022-06/social-media-guidelines.pdf
À propos de Purolator Purolator Inc. est le fournisseur de pointe de solutions intégrées de logistique, de messagerie et de transport de fret au Canada. Célébrant plus de 60 ans de services qui permettent aux clients de tenir leurs promesses, Purolator continue d’élargir sa portée, sa fiabilité et ses niveaux de service réputés pour rejoindre davantage de particuliers, d’entreprises et de localités, partout au pays et dans le monde entier. Purolator est fière de son héritage canadien et veille à assurer sa durabilité, se positionnant pour croître et prospérer. Purolator est également vouée à contribuer au bien-être des collectivités qu’elle sert et dans lesquelles vivent, travaillent et se détendent ses plus de 14 000 coéquipiers.
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About the role
It’s not a package. It’s a promise®. As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you. Description The Change Manager, Enterprise Change is responsible for supporting the successful adoption of key business changes by applying structured change management methodologies, building stakeholder readiness, and enabling employees to effectively adapt to change.
Reporting to the Senior Manager, Enterprise Change, this role partners with project teams, functional stakeholders, and leaders to assess people impacts, mitigate risks, and support the delivery and sustainment of change initiatives. The Change Manager contributes to operational readiness activities, stakeholder engagement, and adoption measurement to ensure changes are effectively implemented at the project and program level. Responsibilities Enterprise Change Management Delivery
Apply structured change management methodologies to support the people side of change across assigned initiatives. Conduct stakeholder impact assessments and readiness assessments to identify risks, barriers, and change implications. Develop and execute change management plans, including communications, training, stakeholder engagement, and reinforcement activities. Support the execution of communication and training strategies aligned with project timelines. Collaborate with project teams to ensure alignment between technical delivery and change activities. Track and report on change readiness, adoption, and employee proficiency metrics. Identify risks and issues and escalate as required.
Stakeholder Engagement & Enablement
Partner with business stakeholders to support engagement and readiness activities. Support leaders and people managers in understanding their role in enabling change. Help establish and maintain change champion networks to drive awareness and adoption. Facilitate workshops, stakeholder sessions, and feedback loops to support change initiatives.
Change Framework & Continuous Improvement
Apply enterprise change management frameworks, tools, and templates to deliver consistent outcomes. Contribute to the continuous improvement of change management practices, tools, and templates. Support the development of reporting and insights related to change readiness and adoption. Ensure alignment with enterprise governance standards and change practices.
Project & Portfolio Support
Support portfolio-level initiatives by providing input into change impacts, risks, and readiness considerations. Contribute to integrated project planning to ensure change activities are embedded within delivery plans. Provide regular status updates on change activities and progress across assigned projects
Experience Required Qualifications
University degree required. 3–5+ years of experience supporting or delivering change management initiatives. Knowledge of change management methodologies (Prosci certification is an asset). Strong communication, stakeholder engagement, and facilitation skills. Proficiency in MS Office tools. Project management experience or certification (PMP) is an asset.
Key Competencies
Strong execution and delivery focus Stakeholder collaboration and relationship-building Analytical thinking and problem-solving Adaptability and ability to manage multiple priorities Customer and people-centric mindset
Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs. POSTING DETAILSLocation: 530 - Corporate Working Conditions: Office Environment Reports to: Senior Manager Change Management --- Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request. Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster. Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com. To apply, visit our Careers Page. We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive. Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.
Not the right fit? Search for Change Management Manager jobs in Mississauga, Ontario, Canada
About Purolator Inc.
Purolator Inc. is Canada’s leading integrated freight, parcel and logistics solutions provider. Celebrating over 60 years of delivering its customers’ promises, Purolator continues to expand its reach, renowned service levels and reliability to more people, more businesses and more places across the country and around the world. Purolator is proud of its Canadian heritage and is focused on sustainably positioning itself for future growth and success. Purolator is also committed to contributing to the well-being of the communities it serves and where more than 14,000 of its teammates live, work and play.
Purolator's Social Media Guidelines: https://www.purolator.com/sites/default/files/2022-06/social-media-guidelines.pdf
À propos de Purolator Purolator Inc. est le fournisseur de pointe de solutions intégrées de logistique, de messagerie et de transport de fret au Canada. Célébrant plus de 60 ans de services qui permettent aux clients de tenir leurs promesses, Purolator continue d’élargir sa portée, sa fiabilité et ses niveaux de service réputés pour rejoindre davantage de particuliers, d’entreprises et de localités, partout au pays et dans le monde entier. Purolator est fière de son héritage canadien et veille à assurer sa durabilité, se positionnant pour croître et prospérer. Purolator est également vouée à contribuer au bien-être des collectivités qu’elle sert et dans lesquelles vivent, travaillent et se détendent ses plus de 14 000 coéquipiers.