About the role
Job ID: 271455
Location: BC-Guildford Town Center (0580)
Address: 10355 152 Street, Surrey, BC V3R 7C1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
POSITION SUMMARY:
In addition to the duties described in the Agent job description, Area Loss Prevention Investigators assume additional job duties within their assigned stores. Specific duties include to serve as a trainer for new Agents and to assist in the development of existing Agents, work with the District Loss Prevention Manager to detect internal theft through various tools available and assure the adherence to Sephora Loss Prevention standards are met. Loss Prevention Leads will have the ability to support in the hiring process and conduct OPEX Evaluations where required.
DUTIES AND RESPONSIBILITIES:
Duties
-
Assist store with all Loss Prevention Programs.
-
Review exception reports and cash variances in stores to detect internal activity.
-
Act as a witness to internal interviews where applicable.
-
Prepare a Market and Agent recap for the DLPM weekly.
-
Assist in the training and development of Agents.
-
Organize and participate in shoplifting blitz’s quarterly.
-
Conduct Store Tours with store leadership teams which includes the completion of Store Tour Notes.Notes will be covered with leadership team and emailed to SD, DLPM, DM prior to completion of visit.
-
Review and approve Agents schedules within assigned district.
-
Assist high shrink stores with inventory prep.
-
Conduct Agent on-boarding.
-
Conduct OPEX evaluations where applicable.
-
In the absence of the DLPM attend and present at District meetings and cast cluster trainings.
Job Requirements
-
Able to work nights, weekends and holidays appropriate to the business needs with some overnight travel.
-
Oversee multi-store district.
-
Consistent and reliable attendance required.
-
Adhere to Sephora dress code policy.
-
Model client service and onstage leadership standards.
-
Be flexible to various learning styles with cast and Agents.
-
Demonstrate leadership by maintaining objective and professional relationships with brand partners, key stakeholders, cast, peers, and supervisors.
Qualifications
- Minimum of 2 years of Loss Prevention experience in a retail environment.
- Strong communications skills.
- Strong interpersonal skills.
- Intermediate computer skills.
- High School graduate or equivalent.
- Able to travel within district.
- Must be able to stand/walk sales floor for an 8-hour shift.
- Able to work in a fragrance filled environment.
- Current licensing requirements (as required by provincial or local jurisdiction).
About Sephora
At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people's lives through the unlimited power of beauty. As part of the LVMH family, Sephora's excellence, innovation, and entrepreneurial spirit have made us the world's leading beauty retailer growing twice faster than the market. With our 3 000 stores & corners in 36 markets and our 31 websites, we offer clients a unique retail experience with innovative services and nearly 300 beauty brands including Sephora's own brand, Sephora Collection.
Beautifying people's lives is a full-time challenge that our more than 46 000 passionate in-store and Head Office team members tackle every day. At Sephora, you can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart.
Sparked by energy and excitement, our passion is contagious. So if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.
About the role
Job ID: 271455
Location: BC-Guildford Town Center (0580)
Address: 10355 152 Street, Surrey, BC V3R 7C1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
POSITION SUMMARY:
In addition to the duties described in the Agent job description, Area Loss Prevention Investigators assume additional job duties within their assigned stores. Specific duties include to serve as a trainer for new Agents and to assist in the development of existing Agents, work with the District Loss Prevention Manager to detect internal theft through various tools available and assure the adherence to Sephora Loss Prevention standards are met. Loss Prevention Leads will have the ability to support in the hiring process and conduct OPEX Evaluations where required.
DUTIES AND RESPONSIBILITIES:
Duties
-
Assist store with all Loss Prevention Programs.
-
Review exception reports and cash variances in stores to detect internal activity.
-
Act as a witness to internal interviews where applicable.
-
Prepare a Market and Agent recap for the DLPM weekly.
-
Assist in the training and development of Agents.
-
Organize and participate in shoplifting blitz’s quarterly.
-
Conduct Store Tours with store leadership teams which includes the completion of Store Tour Notes.Notes will be covered with leadership team and emailed to SD, DLPM, DM prior to completion of visit.
-
Review and approve Agents schedules within assigned district.
-
Assist high shrink stores with inventory prep.
-
Conduct Agent on-boarding.
-
Conduct OPEX evaluations where applicable.
-
In the absence of the DLPM attend and present at District meetings and cast cluster trainings.
Job Requirements
-
Able to work nights, weekends and holidays appropriate to the business needs with some overnight travel.
-
Oversee multi-store district.
-
Consistent and reliable attendance required.
-
Adhere to Sephora dress code policy.
-
Model client service and onstage leadership standards.
-
Be flexible to various learning styles with cast and Agents.
-
Demonstrate leadership by maintaining objective and professional relationships with brand partners, key stakeholders, cast, peers, and supervisors.
Qualifications
- Minimum of 2 years of Loss Prevention experience in a retail environment.
- Strong communications skills.
- Strong interpersonal skills.
- Intermediate computer skills.
- High School graduate or equivalent.
- Able to travel within district.
- Must be able to stand/walk sales floor for an 8-hour shift.
- Able to work in a fragrance filled environment.
- Current licensing requirements (as required by provincial or local jurisdiction).
About Sephora
At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people's lives through the unlimited power of beauty. As part of the LVMH family, Sephora's excellence, innovation, and entrepreneurial spirit have made us the world's leading beauty retailer growing twice faster than the market. With our 3 000 stores & corners in 36 markets and our 31 websites, we offer clients a unique retail experience with innovative services and nearly 300 beauty brands including Sephora's own brand, Sephora Collection.
Beautifying people's lives is a full-time challenge that our more than 46 000 passionate in-store and Head Office team members tackle every day. At Sephora, you can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart.
Sparked by energy and excitement, our passion is contagious. So if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.