Key Responsibilities

Sponsorship Contract Management & Fulfillment

• Manage all incoming and renewed sponsorship agreements.
• Track fulfillment of sponsorship benefits, including logo placement, event activations, recognition opportunities, and reporting deliverables.
• Collaborate with marketing, events, and program teams to ensure sponsor obligations are met and documented.
• Maintain clear communication with sponsors regarding timelines, deliverables, and reporting.
• Manage the sponsorship invoicing process for accurate and timely sponsorship payments.

Fund Development Operations and Program Support

• Coordinate and support all operational aspects of WinSport’s fund development initiatives, including sponsor prospect research, annual giving, events, sponsorships, and campaigns.
• Assist in preparing fundraising materials, proposals, grants, sponsorship decks, and impact reports.
• Collaborate with marketing to align fundraising campaigns with brand and storytelling strategies.
• Lead the administration and delivery of WinSport’s voucher program.

Donor Stewardship and Engagement

• Support donor recognition, acknowledgements, and stewardship plans to ensure timely, personalized, and meaningful donor engagement.
• Coordinate donor communications including tax receipts, thank-you letters, impact updates, and stewardship touchpoints.
• Support cultivation strategies for prospective donors, including research and outreach preparation.
• Support donor events, site visits, and engagement experiences.

CRM Management (Fund Development CRM)

• Serve as the primary administrator for the organization’s fund development CRM system.
• Input, update, and maintain donor, sponsor, and prospect records, ensuring accuracy and consistency.
• Create and maintain processes for efficient data entry, segmentation, and reporting.
• Generate and distribute donor and sponsor reports for internal stakeholders and external partners.

Events Coordination

• Support planning and execution of fundraising and stewardship events, including logistics, guest management, sponsorship fulfillment, and follow-up.
• Coordinate cross-functional teams (marketing, sales and events, finance etc.) to ensure event success.
• Assist with post-event evaluation, reporting, and donor follow-up.

Data Management & Reporting

• Maintain accurate, up-to-date records of donations, sponsorship payments, pledges, and contact information.
• Develop and maintain dashboards, performance reports, and tracking tools to support fundraising and sponsorship strategies.
• Conduct data analysis to identify trends, opportunities, and areas for improvement in donor and sponsor engagement.
• Ensure compliance with privacy laws, CRA charitable receipting requirements, and internal data security policies.

Continuous Improvement and Innovation

• Identify opportunities to enhance fundraising systems, donor experience, and operational efficiency.
• Support implementation of new tools, technologies, and best practices.
• Contribute ideas to improve donor engagement, retention, and acquisition strategies.

Qualifications and Experience

• Diploma or degree in business administration, marketing, communications, or a related field.
• Minimum of 2 years of experience in fundraising, sponsorship, or donor relations.
• Experience working in non-profit supporting campaigns, donor relations, or events.

Skills and Competencies

• Experience managing a CRM database (e.g., Raiser’s Edge, Salesforce, DonorPerfect, HubSpot, SponsorCX, Blackbaud product suite).
• Exceptional written and verbal communication, organizational and interpersonal skills.
• Strong research as well as grant and proposal writing skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with data analysis and reporting tools.
• Knowledge of fundraising best practices, sponsorship management, and donor stewardship principles.
• Self-starter who can work independently and take initiative.
• High attention to detail with a strong focus on accuracy, follow through, and risk mitigation.

WinSport Team Member Behaviour Expectations

• Collaboration
• • Takes responsibility for their part of shared work.
  • Communicates clearly with teammates and partners to support team and guest outcomes.
  • Steps in to support others when needed.
• Safety
• • Follows safe work practices consistently.
  • Notices hazards and speaks up early.
  • Adjusts behaviour when conditions change.
• Integrity
• • Does what they say they will do, follows shared standards, and owns their responsibilities.
  • Is honest about mistakes and works to fix them.
  • Asks for help when needed to meet commitments.
• Sustainability
• • Focuses on priority work and avoids unnecessary rework.
  • Uses time, equipment, and resources responsibly.
  • Adjusts approach when plans or conditions change.
• Inspiration
• • Brings positive energy, enthusiasm, and joy to every guest interaction.
  • Helps guests feel welcomed, valued, and appreciated.
  • Listens to guest feedback and responds with care and action.
• Belonging
• • Treats guests and teammates with respect and care.
  • Practices active listening in daily interactions.
  • Includes others and avoids behaviours that exclude or dismiss.