GWLRA is a leader in both the commercial and multi-residential real estate industries. We believe in generating value by creating vibrant, sustainable communities that engage, excite, and inspire. Our people live our values through the work they do and the results they deliver. Our core values are keeping our word, working better together and embracing diversity.

We have an exciting opportunity for an Assistant Manager, Financial Operations on our multi-residential real estate team located in downtown Toronto. This is a key leadership and mentorship role that will lead a team of property administration and accounts payable specialists who are responsible for rent administration, collections, and payables administration for a portfolio of multi-residential and mixed-use properties across Canada. We are looking for a charismatic leader to join our team of real estate professionals who is excited to be part of building our growing asset class and has a mindset of quality, continuous improvement, business partnering, and a high standard of integrity.

RESPONSIBILITIES

Leadership

• Manage and develop a successful team providing coaching, performance management and technical support and advice for individual and team success
• Foster a collaborative, positive, and open team environment that encourages teamwork and engagement
• Ensure staff members receive appropriate level of training for systems and procedures including in depth understanding of provincial residential tenancy legislative requirements
• Assist in overall management of the finance team including planning, monitoring, and communicating challenges and successes and opportunities for improvements

Rent Administration and Collections

• Ensuring timely and accurate completion of deposit processing, monthly rent increases, above guideline increases, property tax reductions, across the portfolio and develop an in depth understanding of provincial residential tenancy legislative requirements. Liaise and partner with property management, asset management, and finance teams to ensure they are receiving responsive service as well as provide assistance and advice as necessary
• Maintain efficient resident payment processes to support property management business
• Strong technical skills including efficient use of technology, processes and sharing of best practices nationally
• Work closely with Enterprise Systems team to identify opportunities for technology solutions to support initiatives and implement corporate objectives including identifying testing scenarios and executing test scripts to support software enhancements affecting responsible areas

Payables Administration

• Ensure timely and accurate accounts payable administration for the site payables utilizing Yardi 7S system capabilities (Payscan, Purchase Orders)

Accounting Process and Controls

• Full understanding of property specific processes and upkeep of pertinent information
• Support the financial, reporting and audit requirements for the property administration teams
• Assist in establishing, monitoring and enforcing policies and procedures and internal controls
• Monitor compliance with the various provincial legislative requirements

Continuous Improvement

• Provide input/feedback for improving procedures and initiating quality and efficiency enhancements
• Support testing of Yardi 7S functionality including new plugins, functionality and enhancements
• Create job aids to assist with delivery and completion of responsible tasks
• Provide training for team of administrators across the country to share best practices and automate processes through use of additional functionality
• Take on special projects as assigned including process improvements and senior management requests
• Participating in and supporting internal and cross discipline business improvement initiatives
• Passion for delivering high customer service to internal and external stakeholders and understanding end to end business processes

Collaborative Team Player

• Strong communicator who can work well with others to support a culture of continuous improvement and works well with competing priorities and deadlines

QUALIFICATIONS

• Minimum of 3 years property administration/operations and people management experience including full cycle property accounting
• Bilingual (French) would be an asset
• Real estate or property management experience would be an asset
• CPA Designation would be an asset but not required
• Strong problem solving and decision-making skills
• Technical skills include knowledge of Yardi 7S or other real estate software combined with strong Excel capabilities
• Other important qualifications include: ability to work under pressure, meeting tight deadlines, and managing multiple demands and competing priorities

The base salary for this position is between $62,800.00 to $104,700.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

WHAT WE OFFER

• 3 weeks of vacation per year
• 3 paid personal days per year
• Half-day every Friday before a long weekend
• Eligible to participate in our annual performance based bonus program
• A comprehensive health benefits plan that supports you and your family
• Up to $2,000 annual education allowance
• Up to $5,000 annual mental health coverage
• A friendly, welcoming, and supportive culture
• Many social and team events!

Our Business

Learn more about our commercial and residential businesses, our values, and careers at GWLRA.

Our Commitment to Diversity

GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, colour, disability, national origin, race, religion, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

GWL Realty Advisors does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to GWL Realty Advisors, directly or indirectly, will be considered GWL Realty Advisors property. GWL Realty Advisors will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.