Work location: Pointe-Claire (QC), Québec City or Vancouver (BC)

You can look forward to

• An organization focused on agility and innovation
• Working with dedicated and passionate people
• Support in achieving your professional goals
• Hybrid telework policy
• Monday to Friday work week with flexible scheduling options
• Access to a full selection of extended benefits and vacation eligibility from day one 
• Flexible retirement investment plan with employer and employee contributions (Up to 7% from the employer) 
• 14.5 paid statutory vacation days
• Salary top-up for parental leaves

Description

We are seeking a hands-on IT Manager to lead and support all aspects of the company’s IT operations within a research environment. This individual will serve as the primary on-site IT leader, partnering closely with internal teams and leadership to ensure reliable, secure, and efficient technology operations across the organization. 

Responsibilities

• Manage team performance through goal setting and talent management, provide guidance, mentoring and development opportunities for the staff.  

• Oversee operational costs, conduct near along with long-term financial estimates for expanded functionality and user base;    

• Design and execute short plus long term strategic plans to assure infrastructure capacity attains current and future needs; develops and maintains the selection of the organization’s business software, integration technology and applications disciplines; 

• Supervise outsourced data center and telecom service provider and lead, direct and utilize knowledge on best practices in area related to infrastructure; 

• Supervise help desk group and lead, direct and utilize knowledge on best practices in area related to help desk; IT asset management inclusive of component inventory maintenance and associated documentation;  

• Define and manage IT Disaster Recovery Strategy for organization; ensures network security, anticipates any necessary additional improvements, offers and ensures the good management and use of the company’s internal and external networks; 

• Supporting the push to outside digital service offerings and our exploration of internal AI use; 

• Proposes policies and procedures that will reduce the number of interruptions for users and external members and partners; 

• Report and prepare strategies to maintain server infrastructure; 

• Ensure apt security levels on network, infrastructure and servers are maintained; 

• Negotiate with outsourcers, vendors and contractors for infrastructure-specific products and services secure; 

• Perform feasibility studies for different upgrade projects, conversions and improvements; 

• Promote and enforce health and safety practices in a responsible and proactive manner and ensure compliance with all relevant safety standards. 

Qualifications

• Bachelor’s degree in Computer Science or similar; 

• 8-12+ years in relevant IT positions; 

• 3+ years of experience in leadership; 

(equivalent combination of education and/or experience will be consider) 

• Fluency in French and English (written and spoken); 

Skills

• Ability to motivate and inspire a team (People Manager approach);  

• Great at solving problems, troubleshooting, designing and implementing solutions to complex technical issues; 

• Resilience and adaptability to changing priorities; 

• Positive attitude and openness to learn; 

• Be a courageous safety leader; adhere to and sponsor safety and environmental rules and procedures    FPInnovations is committed to the principle of equal access to employment.