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Agent, Product administration

Desjardins13 days ago
Hybrid
Lévis, QC
Mid Level
Full-Time

Top Benefits

Competitive salary plus annual bonus
4 weeks flexible vacation from year one
Defined benefit pension plan for retirement

About the role

Temporary position for 12 months.

As a product administration agent, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You perform administrative and follow-up tasks to support your unit’s day-to-day operations and help it meet operational objectives and carry out initiatives in accordance with the detailed directives in place. The ability to drive results is therefore essential. You help process information and solve simple, everyday issues, tailoring your approach as needed. You respond to administrative and operational questions. More specifically, you will be required to:

  • Help carry out the unit’s operational and administrative processes
  • Help analyze and produce reports and statistics
  • Carry out administrative tasks, including data collection, entry, modification, compilation and coding
  • Provide information about your line of business’s processes and procedures
  • Conduct research to obtain additional information related to your unit’s activities

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
  • Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table

  • Trade school diploma in a related field
  • A minimum of two years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

Unposting Date

2026-05-14

About Desjardins

Banking
10,000+

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.

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