• As a Senior Software Engineer on our Platform team, you’ll build the foundational infrastructure and core systems that enable thousands of hospitals and clinics — and empower millions of patients — to have a better healthcare experience
• You’ll join an experienced, collegial team of engineers who care about doing things well, learning from each other, and shipping work that genuinely matters
• In this role, you’ll be a force multiplier for the rest of Engineering
• You’ll operate the critical infrastructure that PocketHealth runs on, own the developer experience and release engineering practices that keep our teams shipping fast, and drive the operational excellence that keeps our systems healthy
• Your curiosity and collaborative instincts will lead you to continuously improve workflows through better tooling, clearer documentation, and active engagement with the engineers who depend on the platform
• You will own the architecture, design, development, deployment, and operation of the systems you build
• Operate critical infrastructure across Azure (our primary cloud) and AWS (where Conductor, our agentic healthcare automation platform, runs), including Kubernetes, managed databases, and networking
• Own the observability stack and drive operational excellence — metrics, logs, traces, alerting, and the practices that turn signals into action
• Build and evolve our CI/CD orchestration to make releases fast and safe
• Design, build, and maintain the internal tooling, shared libraries, and automation that the Engineering team relies on every day
• Serve as the engineering team’s first line of support for infrastructure, CI/CD, and access issues — triaging, resolving, and turning recurring asks into self-serve tooling
• Drive cloud cost engineering — vendor commitment decisions, cluster rightsizing, lifecycle policies, and the unsexy-but-meaningful work of making our infrastructure spend match our actual usage
• Partner with product engineering teams throughout the SDLC to ensure infrastructure dependencies are secure, interoperate cleanly, and scaleImprove our information security and regulatory compliance posture (SOC 2, HIPAA, PHIPA) through thoughtful platform design
• Raise the bar on developer experience by building high-quality shared code, documenting clearly, and actively communicating best practices

Benefits

• A mission-driven work environment
• Flexible work from home policies
• Free coffee, snacks, and team lunches
• Four weeks paid vacation (compulsory to take)
• Prioritization of your growth
• Stock options- Comfort delivering solutions to ambiguous, open-ended problems
• Hands-on expertise configuring and operating Kubernetes
• 4+ years developing and operating cloud-native services on a major cloud (Azure, AWS, or GCP)
• Bachelor’s degree in Software Engineering, Computer Science, or equivalent practical experience
• Experience debugging production issues across the stack — correlating traces, logs, Kubernetes events, and infrastructure state to isolate root cause
• A collaborative mindset, strong written and verbal communication, and a track record of partnering well across teams while maintaining a strong sense of ownership
• An interest in working with AI-assisted tools across the full lifecycle (development, operations, and incident response)
• Experience developing services in Go, especially cloud-native REST APIsInfrastructure as Code with Terraform (or equivalent)
• Managing public/private networks and DNS
• FinOps practices (cloud cost optimization, commitment planning, vendor management)
• You have at least 3 of the following:
• Administering MySQL or similar relational databases, including query optimization
• Building and maintaining CI/CD systems (GitHub Actions, ArgoCD, etc.)
• Working knowledge of Azure or AWS best practicesInformation security fundamentals (OWASP Top 10, IAM, threat modeling)
• Linux system administration — log spelunking, shell scripting, systemd, cron
• Production experience with observability tooling (OpenTelemetry, Prometheus, Grafana, Datadog, or similar)